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Don Brown Chevrolet, Inc. - Service Center

St Louis, MO

4.2
232 Reviews

232 Reviews of Don Brown Chevrolet, Inc. - Service Center

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August 03, 2023

Thinking that this dealership is efficient and effective. The brakes were done in a timely manner. More

by JOANOCDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall serviceman’s name
Aug 07, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you so much for the outstanding review and your business. We will see you next time!

August 03, 2023

Great staff friendly and very helpful I appreciate your help thank you 🙏 very much and I will definitely keep returning for service for my car More

by browngj67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGarvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you for the 5-star review. We're happy to hear everyone was helpful and we'll see you again in the future.

August 02, 2023

Great concern compassionate knowledgeable reasonable trustworthy competent helpful quick remindful tidy caring patient understanding calm convenient More

by RCHWILL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Fascetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Heitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Lokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barney Rodebaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Dillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Casby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McGarvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jere price
Aug 03, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you for the wonderful review! We hope to see you again in the future.

August 02, 2023

Thank you to Pam for resolving my concerns so quickly. In addition, Adam was delightful. More

by 5stlcardinals5
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Heitz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Dillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you for the 5-star review. We're happy to hear Pam and Adam were able to help!

August 01, 2023

They did a great job and were very helpful the staff are really nice on appointment ran on time More

by jimeatonconstructionllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rines
Aug 02, 2023 -

Don Brown Chevrolet, Inc. responded

We appreciate the 5-stars and your business. See you next time!

August 01, 2023

I have bought 2 cars and have had 3 cars serviced at Don Brown Chevrolet I can't see myself going anywhere else More

by jamesstewart886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McGarvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you for the great review! It was a pleasure working with you, and we are here for any future needs!

July 31, 2023

Dennis your service agent is very focused on making sure all aspects of Don Brown’s service to my new C8 Vette is carried out with the utmost care. Thank you! Dennis knows how to Shake & Bake Glenn More

by GDOUGHTY
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGarvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you for the wonderful review and your business! We are here for any future needs!

July 31, 2023

Everything was good and perfect andy was very helpful i appreciate everything done in a timely manner More

by jeannereck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGarvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy
Aug 01, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you so much for the great review! Our team is here for any future needs.

July 31, 2023

Over charged $200+ for service that was advertised on site at different price. Nobody wants to fix the discrepancy. Result: Discrepancy fixed by Pam in customer service. I appreciate your work Pam! More

by girlygrl102075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Heitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McGarvey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Customer Service
Jul 31, 2023 -

Don Brown Chevrolet, Inc. responded

Please call Pam in customer service she can be reached at 314-772-1400.

July 31, 2023

This dealership Provided amazing service to my c8 corvette. Was able to complete my service within the same day! More

by ghudson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Dillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McGarvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you so much! Our team is here for any future needs!

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