Don Brown Chevrolet, Inc.

Best experience ever Would deff recommend them great services and was able to get a car even though my credit was not all that great... I have been to 4 dealership in 3 da Would deff recommend them great services and was able to get a car even though my credit was not all that great... I have been to 4 dealership in 3 days they were the only ones who could make it happen... More

Very painless process Gerry was professional, courteous and patient with us old folks throughout the process. We had gone to 2 other dealers and did not feel we were apprec Gerry was professional, courteous and patient with us old folks throughout the process. We had gone to 2 other dealers and did not feel we were appreciated as potential customers. He made the experience "painless". I would recommend him and Don Brown to my friends and family. More

3 dealer i been to, smooth Gerry help smooth the pain of buying new suv. I went to 2 different dealers before buying at don brown...One dealer couldn't find keys...Very happy wi Gerry help smooth the pain of buying new suv. I went to 2 different dealers before buying at don brown...One dealer couldn't find keys...Very happy with service...………. More

Great customer attention Bought my ‘18 Silverado from Don Brown chevy, couldn’t have gone smoother, from the pickup at the airport to the through instructions on all the syste Bought my ‘18 Silverado from Don Brown chevy, couldn’t have gone smoother, from the pickup at the airport to the through instructions on all the systems and features on this truck, which the are many. Sales staff was attentive and if returned calls/emails very quickly. Thanks again Gerry, Michelle and Tim !! More

Got me in my Camaro 2ss Kyle, the salesman, did everything he could to meet me at an affordable price. They were great help. Recommend don brown Chevrolet for your vehicle Kyle, the salesman, did everything he could to meet me at an affordable price. They were great help. Recommend don brown Chevrolet for your vehicle purchases. More

FELL SHORT ON DELIVERING MY CAR IN PROPER SHAPE. I PURCHASED MY 2017 CADILLAC FROM DON BROWN ON KINGSHIGHWAY IN ST LOUIS. I FELT MY TOTAL PACKAGE WAS A FAIR DEAR, INCLUDING THE PRICE OFFERED FOR MY T I PURCHASED MY 2017 CADILLAC FROM DON BROWN ON KINGSHIGHWAY IN ST LOUIS. I FELT MY TOTAL PACKAGE WAS A FAIR DEAR, INCLUDING THE PRICE OFFERED FOR MY TRADE IN CAR. THE FINANCING WAS HANDLED WELL AND PROCEEDED WITH OUT ANY PROBLEMS. ON SATURDAY JULY 28TH I PICKED UP MY NEW CAR AND WAS EXCITED TO DRIVE IT AND ALSO LEARN ALL THE NEW ELECTRONIC FEATURES. UNFORTUNATELY AS I STARTING LEARNING THE BLUETOOTH AND GPS SYSTEM FOR MY CAR, I REALIZED ALL OF THE PREVIOUS OWNERS INFORMATION HAD NOT BEEN PURGED BY THE DEALER. WHEN BUYING A CAR TODAY , WITH ALL THE ELECTRONIC AND COMPUTERIZED FEATURES INCLUDED IN THE CAR, YOU NEED TO START FRESH. BUYING A CAR THAT HAS NOT BEEN ELECTRONICALLY CLEANED IS LIKE FINDING THE BACKSEAT AND TRUNK FULL OF TRASH. ON MONDAY AUGUST 6TH I CALLED MY SALESMAN, TIM DESCHER. I WAS UNABLE TO GET HOLD OF TIM ON THE PHONE, SO I LEFT A COMPLETE VOICEMAIL MESSAGE EXPRESSING MY CONCERNS. IT IS NOW LATE IN THE AFTERNOON OF WEDNESDAY AND I HAVE NOT HEARD BACK FROM ANY ONE AT DON BROWN CHEVROLET. WHAT STARTED OUT AS A PLEASANT PURCHASING EXPERIENCE IS QUICKLY TURNING INTO A FRUSTRATING SITUATION. I WILL NOW HAVE TO CONTACT THE SALES MANAGER AND SEE WHAT CAN BE DONE TO CORRECT THIS SMALL, BUT VERY IMPORTANT TO ME, PROBLEM. ROBERT L BYRNES More

Amazing customer service From t moment i set appointment until delivery of my new car everyone from receptionist to my salesman and finance manager went above and beyond and m From t moment i set appointment until delivery of my new car everyone from receptionist to my salesman and finance manager went above and beyond and made me feel like i was the only customer then. Even though they were very busy. When i went in to get my car i was driving a rental. My salesman Gerry told me to return mu car and that he would personally pick me up and get me back to dealership to pick up my car. Not only did he keep his word but on way back he filled my first tank up on Don Brown. You wont be disappointed if you choose this place. I will be forever a Don Brown customer. More

Purchase of Cruze My husband and I bought a 2016 Cruze on July 23rd. Our salesman, Brandon Boyd, was excellent through the whole process. We have bought several cars at My husband and I bought a 2016 Cruze on July 23rd. Our salesman, Brandon Boyd, was excellent through the whole process. We have bought several cars at Don Browns and have always been satisfied with their service. Jerry in finances is always helpful and knowledgeable in his area. More

very content BUYER KYLE (SALESMAN) VERY NICE WASN'T PUSHY WHEN TALKING ABOUT CAR ,PATIENCE ON HIS BEHALF.THAT'S A PLUS AS FAR AS I,M CONCERNED.WE HAD QUESTION HE COVERE KYLE (SALESMAN) VERY NICE WASN'T PUSHY WHEN TALKING ABOUT CAR ,PATIENCE ON HIS BEHALF.THAT'S A PLUS AS FAR AS I,M CONCERNED.WE HAD QUESTION HE COVERED IT. More

I got what I wanted!! I had a wonderful time buying a car from Don Brown. The salesman did not try to give me the car he wanted me to have, but the car I wanted. My car pa I had a wonderful time buying a car from Don Brown. The salesman did not try to give me the car he wanted me to have, but the car I wanted. My car payment is not to high and the Don Brown team worked with me all the way through the process. I did not get confused through the car buying process. Thank you Don Brown and team. More