Don Bessette Motors Inc

Kudos to Kristi Burgess, Service Manager for taking the time to address the issues with my Tucson. I appreciate her thoroughness and the extra care she put into making sure everything was resolved properly time to address the issues with my Tucson. I appreciate her thoroughness and the extra care she put into making sure everything was resolved properly. I felt confident knowing it was in good hands. Also a shout out to the Mechanic for all his hard work & dedication as an employee with this dealership. So happy to have my vehicle back and running again. Connie Mehring More

Fourth oil change not paid for because mileage above 40000 tried to make appointment well before this but couldn’t get in. Feel it should’ve been honored as not our fault but the dealerships. Not happy 40000 tried to make appointment well before this but couldn’t get in. Feel it should’ve been honored as not our fault but the dealerships. Not happy about this. More

Bessettes service department is top notch! Have been going to them for years and never dissapointed! Have been going to them for years and never dissapointed! More

I HAVE NOTHING BUT GOOD TO SAY MICHAEL IS ALWAYS RIGHT ON TOP OF THINGS FOR ME . HE KEEPS ME POSTED AND GERA THUNGS DONE AS QUIK AS HE IS PERMITTED TO DO SO. GREAT CUSTOMER SERVICE BY ALL OF THEM TOP OF THINGS FOR ME . HE KEEPS ME POSTED AND GERA THUNGS DONE AS QUIK AS HE IS PERMITTED TO DO SO. GREAT CUSTOMER SERVICE BY ALL OF THEM More

They were fast and curious, they got me back on the road in less than a hour. They called me to make sure everything went well in less than a hour. They called me to make sure everything went well More

The service was quite exceptional and Mike is the most professional person I have ever met. Everyone is very welcoming and makes the individual feel special. professional person I have ever met. Everyone is very welcoming and makes the individual feel special. More

I have always had excellent service from Randy, as well as the receptionists, all sales people, mechanics, and even their kind driver. They strive to give their best! I’ll always recommend them to others. as the receptionists, all sales people, mechanics, and even their kind driver. They strive to give their best! I’ll always recommend them to others. More

Looked over my wife's car and didn't charge me diag since the problem couldn't be pin pointed exactly. Very quick turn around time. Got in at 8am left before 9am. the problem couldn't be pin pointed exactly. Very quick turn around time. Got in at 8am left before 9am. More

I'm going to start with do your research and make sure you have an experienced sales person. My experience was awful. We were pushed into a vehicle that we weren't 100% sure about. It is a very nice truck you have an experienced sales person. My experience was awful. We were pushed into a vehicle that we weren't 100% sure about. It is a very nice truck, don't get me wrong. We were told they were going to fix certain things and add to it to make it more to what we were looking for. During the whole process the sales Lady (Jules) did not communicate, update, return calls, or texts. When she did the information was incorrect or a lie. She quit responding all together after them having the truck for 2 days. I had to call daily to get updates on the truck from the service department. Fight for an oil change, it showed almost 1,000 miles overdue. Had to fight for them to do the back brakes, should not be shot at 50,000 miles. We were ready to wash our hands of the truck and the dealership due to miscommunication and lies from the sales lady. They had our truck for 5 days when asked why it wasn't done they said the person working on it was out sick. Being a dealership you would think they would have more than 1 person to do repairs. We were told verbally that a complete brake job was being done (not the case) They also did a bedliner, replaced the broken grill and detail. The truck was filthy and I was under the impression they did that BEFORE they try to sell a vehicle. We FINALLY got our truck back, well the detail was awful, still dirt in vents stains on seats. Sticky stuff on center counsel. I was told by a different sales agent to bring it back when it's dirty again and they will do another detail for free. After everything i don't think we will be back. They do have a few great sales people who did help us. The one we had was terrible. More

I have always received great service. The salesman I dealt with has been Terry Epps and Kevin Johnson. Very efficient and know the vehicles. I have also had great service in the serv depa The salesman I dealt with has been Terry Epps and Kevin Johnson. Very efficient and know the vehicles. I have also had great service in the serv department. More