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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,175 Reviews

2,175 Reviews of Don Ayres Honda - Service Center

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May 14, 2025

Dillon Steenport is always great to work with in the service center - doesn't rush you as a customer, patiently answers questions, and clearly lays out what needs to be done. More

by Nate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Steenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Don Ayres Honda responded

Thanks for sharing your thoughts about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

May 13, 2025

Check in process was a little slow, but loaner vehicle was very good. Service and warranty recall work was completed ahead of time originally given. More

by Michael Roth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Steenport
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Don Ayres Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 13, 2025

Jeremy Sullivan was fantastic and a pleasure to work with as always. He always takes good care me and has for several years. More

by pcasiano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Don Ayres Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Don Ayres Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

May 09, 2025

Ron always gives me great service and advice. Love Don Ayres sales and service departments. More

by Nurseuno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Don Ayres Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 09, 2025

Ron Conner is just the best! Super responsive and helpful! Great customer service! Thank you! More

by Katiedidit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Don Ayres Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 06, 2025

In and out in a timely manner, less time than expected. Did not try to push things that were not needed. Paul kept me updated on the progress of the appointment. First time back since the remodel, very nic More

by baboger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Don Ayres Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Don Ayres Honda!

May 02, 2025

Excellent service EVERY TIME! Dillon Steenport scheduled me at a perfect time and communicated in a timely and personable fashion. My vehicle was ready to go within the time that More

by Fishfeeder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Steenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Don Ayres Honda responded

Thanks for sharing your thoughts about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

May 01, 2025

Prompt service, clean waiting area, and honest people Newly remodeled service area is so comfortable and roomy. More

by rpehlke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Don Ayres Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 30, 2025

I have purchased 6 Hondas from Don Ayres. I keep coming back because the brand is excellent and the dealership is as well. More

by normstrayer
Recommend Dealer
Yes
Employees Worked With
Rick Kruger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Hilgemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Don Ayres Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Don Ayres Honda. We look forward to having you as one of our valued customers for many more years to come!

April 29, 2025

Conner was very pleasant, easy to work with and very professional. Appreciate his work ethic. More

by jjs
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Hilgemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Don Ayres Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.