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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,089 Reviews
Call Service Center (260) 484-0551

2,089 Reviews of Don Ayres Honda - Service Center

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January 20, 2025

Great customer service and good communication. Dainen did a great job coordinating the recall work and taking care of our vehicle. Great waiting area. Really enjoyed the new service area and waitin More

by DisneyManiacs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dainen Hickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Don Ayres Honda responded

Thank you so much for your kind words for Dainen and for taking the time to leave us this wonderful feedback!

January 18, 2025

Everyone is very friendly. The renovation is very nice. My tech went the extra mile and showed me where everything was in the waiting area.. More

by gschmidtabc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2025 -

Don Ayres Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Don Ayres Honda. We look forward to having you as one of our valued customers for many more years to come!

January 18, 2025

Best service experience we have ever had anywhere. Paul E. and the whole service team were very attentive & went above & beyond all expectations. Fantastic! More

by crose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2025 -

Don Ayres Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 17, 2025

Great service and nice waiting area. David S is amazing always greeting you with a smile and positive attitude. More

by Hondaowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Salmonowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Don Ayres Honda responded

Thanks for sharing your thoughts about your experience with Don Ayres Honda. David and our team appreciate your business and hope to see you again soon!

January 15, 2025

Staff is friendly and treats you like family. Service was great and affordable. I love the new waiting lobby. More

by AngieBaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Steenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2025 -

Don Ayres Honda responded

Angie, Thanks for sharing about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

January 14, 2025

service was professional, timely, accommodating. My service advisor was friendly, attentive and someone who is a credit to your facility. More

by sws
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Salmonowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Don Ayres Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Don Ayres Honda, we look forward to having you as a valued customer for many years to come!

January 13, 2025

GREAT experience! Our car was completed in a timely manner. Everyone was friendly and helpful. More

by lindabryie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Latta
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Jan 13, 2025 -

Don Ayres Honda responded

Hi Linda: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 13, 2025

Everything was great - only disappointment was the car wash wasn’t working….that was pretty minor! More

by Theresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Steenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Don Ayres Honda responded

Thank you so much for your kind words, Theresa, and for taking the time to leave us this wonderful feedback!

January 12, 2025

Always get good service and complete as needed and on time Love the update to center More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2025 -

Don Ayres Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Dan, please let us know.

January 10, 2025

Friendly customer service and service team. Has an awesome parts manager. Very helpful and knowledgeable More

by huntsmv
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Steenport
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Don Ayres Honda responded

Thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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