Don Ayres Honda

I was recently in the market for a Honda Civic and I had located a car that I was interested in at another local dealership. I stopped by Don Ayres Honda to talk with Joe Parra whom I spoken with in the pa located a car that I was interested in at another local dealership. I stopped by Don Ayres Honda to talk with Joe Parra whom I spoken with in the past and trusted his opinion. I wanted to see if they felt that I was getting a good deal and if the car would still be certified or not since it was sold as a certified car to another customer about a year ago. Joe took a look at the deal that I had with me from the other dealer and asked if he could show it to the sales manager and I said that would be fine. They said that it was in fact a good deal, but wanted to know if they could beat the deal if I would be interested in buying a Civic from them instead. I was very interested, because I would much rather by a Honda from a Honda dealer and also liked the fact that it would be certified and come with a warranty from Honda! They worked hard to get my business on this one and I ended up buying their car instead! The customer service provided from them both before and after the sale was awesome! My wife and I were impressed and will be back in the future! I did end up having to replace the tires on the car because they were extremely noisy...I was not happy about that part, but after putting 4 new Michelin tires on the car...the ride is much better and quieter!!! Overall I am still happy and glad I decided to by my Civic from Joe instead. On a side note...we also just purchased another car from another local dealer and we were not nearly as happy with the service we were provided by them! Thank you Joe and Bill!!! Keep up the good work! More

I have always had a pleasant experience dealing with everone at this dealership. Always very professional and friendly at the same time. The service work I have had done has always been done very effici everone at this dealership. Always very professional and friendly at the same time. The service work I have had done has always been done very efficiently and in a timely manner. This is one of the best dealerships in Fort Wayne, Indiana! More

I have always found that the service guys really take good care of my Civic. And the time involved is almost always acceptable. And the $12.95 oil change service is the best in town, so thank you so much good care of my Civic. And the time involved is almost always acceptable. And the $12.95 oil change service is the best in town, so thank you so much. The only complaint is I think that over $16 is a bit much for tire rotation!! Keep up the good work!! Vern Frisby PS Something I just thought of was once I called for a service rep. and got phone mail as every one was busy, so left a message asking for an appointment and after two hours I called back to find out the person I left message with was not in that day!! More

4 Hondas so far. Doug Settle, service dept manager, is the only car repair person I have ever completely trusted (and I am an old guy who has owned 49 cars)! Honda makes a great car. However, with the hi the only car repair person I have ever completely trusted (and I am an old guy who has owned 49 cars)! Honda makes a great car. However, with the high number of miles I put on them even they need repairs at some point. Doug has always worked to get me in and out proptly at the least possible cost. More

very good price on a used car in excellent condition. Excellent trade value for vehicle traded in, also. Had a non-functional power mirror on passenger side when we took possession of the vehicle, which Excellent trade value for vehicle traded in, also. Had a non-functional power mirror on passenger side when we took possession of the vehicle, which should have been caught and remedied on their 150 point inspection as part of the certification process for the vehicle. More

Every time I bring our car in for service it is a pleasant experience. The service department is very professional and courteous. WE have owned Honda's for the past 25 years. During this period of ti pleasant experience. The service department is very professional and courteous. WE have owned Honda's for the past 25 years. During this period of time we have only had one bad experience. At that time I brought this to the attention of the Service Manage Doug Settle and he made it right for us. This is why I own Honda's and buy cars from this dealer. More

I am now a proud owner of a 2004 mazda rx- 8, Ben Maggert and the rest of the sales staff are amazing. They are friendly, try their best to get you in a car that you love and the prices are unbeatable. I wou and the rest of the sales staff are amazing. They are friendly, try their best to get you in a car that you love and the prices are unbeatable. I would strongly recommend anyone that is looking for a new or used car to go to Don Ayres Honda and talk to Ben Maggert. More

All was good up to dealing with mr. todd in f and i.His attitude and demeanor was almost enough for me to cancel deal.When asking to see new contract he acted if we were out of line for doing so,his remark attitude and demeanor was almost enough for me to cancel deal.When asking to see new contract he acted if we were out of line for doing so,his remark was there is nothing underhanded going on here all is the same as day before.My response was that this is my money and good buss. to review any changes.I assured him that i was not implying any dishonesty on don ayres behalf.I was made to feel uncomfortable.Had my wife and i not gone thru so much to choose this car i would have walked at that time.Mr fenoglio was very easy to deal with and kind to say the least.If i decide to trade again he would be the person for me.My wife loves the car and we know it will serve us well being a honda. More

At the start of my new car purchase process I thought I would end up with a Camry. After doing my initial research I thought I would be buying a Sonata. After visiting the dealerships and taking a test d would end up with a Camry. After doing my initial research I thought I would be buying a Sonata. After visiting the dealerships and taking a test drive, I purchased an Accord. Shannon was very friendly and helpful - this factored into my purchase decision. The dealership was very willing to work with me on the price also. Based on these factors I would have rated my overall experience a 5. The financing portion of the deal was a slightly different matter. I felt Mr. Todd was a bit pushy when it came to additional options. I have a background in finance and a close relative who served as an auto dealership finance manager so I have a decent understanding of auto financing. Mr. Todd didn't do anything offensive or underhanded. He did his best salesman job to sell options. This reduced my overall experience from a 5 to a 4. I'm still impressed with the dealership and look forward to long-term relationship. More