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Don Ayres Acura
Fort Wayne, IN
196 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 196 reviews
July 14, 2023
I have previously written about the excellent sales dept at this dealership including my salesperson PJ Dean. However, it is the after service after the sales that is more important in owning a car and the at this dealership including my salesperson PJ Dean. However, it is the after service after the sales that is more important in owning a car and the sales dept here at Don Ayres does not disappoint. The sales department is first-rate in every way. The people are friendly. and the service I get here is outstanding. I am especially impressed with my service advisor Brandon Good and the service manager Tony Vincent. I love the fact that this place is dog friendly. My pup gets the royal treatment whenever I go there for service. My salesperson PJ Dean loves to play with her and always gives her a treat! More
by edlchiang62
July 08, 2023
Micah was so helpful! He went above and beyond to help us get into a car we wanted. He replied quickly to every question we had (even after hours) and didn’t make us feel He went above and beyond to help us get into a car we wanted. He replied quickly to every question we had (even after hours) and didn’t make us feel like a burden. More
by Henderson
Employees Worked With
Micah Cokl
July 06, 2023
We have had negative experiences with other dealers but Daniel and Acura made our car shopping experience fast and painless! Very satisfied with the customer service we received, they are not pushy. Highly Daniel and Acura made our car shopping experience fast and painless! Very satisfied with the customer service we received, they are not pushy. Highly recommend! More
by Rosa
June 29, 2023
We were totally impressed by this dealership from the cleanliness to the professionalism of everyone we encountered. Our salesperson Daniel was awesome! He answered all of our questions and made sure we cleanliness to the professionalism of everyone we encountered. Our salesperson Daniel was awesome! He answered all of our questions and made sure we were totally comfortable when we drove off with our new RDX. Great experience for us! More
by Lynda and Tom
Employees Worked With
Other Employees :
Daniel Guzman, Joe Gates
June 28, 2023
Daniel was a very friendly and helpful salesman. He was able to help with all of the information we requested on our used vehicle purchase. In fact, the entire team that worked with us were frien He was able to help with all of the information we requested on our used vehicle purchase. In fact, the entire team that worked with us were friendly and helpful as well. More
by byob73
June 22, 2023
We have purchased 2 vehicles from Don Ayers Acura in the last 9 months. Obviously, we were so happy with our first purchase, that we decided that was the only place to go to purchase our second vehicle. Gre last 9 months. Obviously, we were so happy with our first purchase, that we decided that was the only place to go to purchase our second vehicle. Great, no pressure staff and amazing service. I think we're hooked and will be lifelong customers of Don Ayers Acura! More
by shaneaherman
June 20, 2023
I had a great experience purchasing my new vehicle. Micah was very knowledgeable of the products and thoroughly explained the process. Everyone was very friendly and helpful. Micah was very knowledgeable of the products and thoroughly explained the process. Everyone was very friendly and helpful. More
by rcokl
Employees Worked With
Joe Gates, Micah Cokl
June 14, 2023
Great service loves the environment took very good care of me and got my mother a car she enjoys. Always reaches out from birthdays and car anniversarys of me and got my mother a car she enjoys. Always reaches out from birthdays and car anniversarys More
by Bryanwilliamshomes
Employees Worked With
PJ Dean
June 09, 2023
Micah was very helpful in showing us the vehicle that we came to see and then showing us the differences between that and one that my husband thought I would prefer. We are happy with the choice we made and came to see and then showing us the differences between that and one that my husband thought I would prefer. We are happy with the choice we made and thank you for making the purchase simple and efficient. More
by Richfletch
Employees Worked With
Micah Cokl
June 02, 2023
This was my first time purchasing a car and I couldn’t have asked for a better experience. Micah was great, very informative and super friendly. I appreciate the entire teams time and effort with explanat have asked for a better experience. Micah was great, very informative and super friendly. I appreciate the entire teams time and effort with explanations. The process was quick and smooth. Thank you!!! More
by Adelisa Music
Employees Worked With
Joe Gates, Micah Cokl
