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Don Ayres Acura

Fort Wayne, IN

Overview
Employees
Reviews
Vehicles
5.0
192 Reviews
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5000 Illinois Road

Fort Wayne, IN

46804

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Showing 192 reviews

December 20, 2023

Was very pleasant to work with. The Time allotment for final procedures was very timely. Glad I bought the vehicle. More

by rccci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PJ Dean, Daniel Guzman
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Dec 20, 2023 -

rccci responded

I Bought a crv HYbread am very happy with all the transitions, the only one that was very stretched out was the financing. I paid in cash and it seemed as though.it took a long time for that transition.. other then that I would rate everthing else as a 10.. Have a wonderful day!!!!

December 16, 2023

All in all was a great experience! ! Everyone we worked with was very professional and made us feel very welcomed! Highly recommend More

by nickthoman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Romulus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PJ Dean
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December 06, 2023

Great group of people to work with. Would buy another Acura from Don Ayres. Highly suggest Don Ayres. More

by abbielm81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Zeller, PJ Dean
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December 05, 2023

Working with Will and Acura was fast and easy. Made car buying a little less stressful. More

by mcohms
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Will Zeller
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December 05, 2023

Will is the best. Easy to talk to. He doesn’t try to pull one over on me because I’m a woman. More

by linnmurray
Recommend Dealer
Yes
Employees Worked With
Stephanie Fabian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Trice
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Zeller
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July 17, 2023

Daniel was great to work with! ! He’s friendly, very helpful and extremely knowledgeable on Acura. Made car buying a breeze! Appreciated Shawn stepping in to finish paperwork due to More

by Kathy B
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Guzman
Report | Print
Nov 15, 2023 -

Don Ayres Acura responded

Thank you, Kathy, for sharing your positive experience with Daniel and the team at Don Ayres Acura. We're delighted to hear that Daniel was friendly, helpful, and knowledgeable, making your car buying experience a breeze. Customer satisfaction and providing expert guidance are important to us, and your feedback is much appreciated. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We're here to assist you, and we hope you continue to enjoy your Acura. Thank you for choosing Don Ayres Acura!

July 14, 2023

I have previously written about the excellent sales dept at this dealership including my salesperson PJ Dean. However, it is the after service after the sales that is more important in owning a car and the More

by edlchiang62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PJ Dean
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July 08, 2023

Micah was so helpful! He went above and beyond to help us get into a car we wanted. He replied quickly to every question we had (even after hours) and didn’t make us feel More

by Henderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micah Cokl
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July 06, 2023

We have had negative experiences with other dealers but Daniel and Acura made our car shopping experience fast and painless! Very satisfied with the customer service we received, they are not pushy. Highly More

by Rosa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Guzman, Micah Cokl
Report | Print
Nov 15, 2023 -

Don Ayres Acura responded

Thank you, Rosa, for sharing your positive experience with Daniel and Don Ayres Acura. We're pleased to hear that Daniel and our team made your car shopping experience fast and painless, and that you were satisfied with the customer service you received. Providing a hassle-free and non-pushy environment for our customers is important to us, and your recommendation is greatly appreciated. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We're here to assist you, and we look forward to serving you again in the future. Thank you for choosing Don Ayres Acura!

June 29, 2023

We were totally impressed by this dealership from the cleanliness to the professionalism of everyone we encountered. Our salesperson Daniel was awesome! He answered all of our questions and made sure we More

by Lynda and Tom
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Guzman, Joe Gates
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Nov 15, 2023 -

Don Ayres Acura responded

Thank you, Lynda and Tom, for your kind words and for sharing your impressive experience at Don Ayres Acura. We're thrilled to hear that you were impressed with the cleanliness and professionalism of our dealership, and that Daniel provided excellent service by answering all your questions and ensuring your comfort. Customer satisfaction and a great car-buying experience are top priorities for us, and your feedback is much appreciated. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We're here to assist you, and we hope you continue to enjoy your new RDX. Thank you for choosing Don Ayres Acura!

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