Don Ayres Acura

Nick was prompt and inviting and Josh was exceptional and welcoming. Josh worked hard on the trade and pricing and was always available. Our experience in financing was excellent! They worked hard to find a welcoming. Josh worked hard on the trade and pricing and was always available. Our experience in financing was excellent! They worked hard to find a good rate and fit for us and the whole process moved quickly. We also had 4 other people that greeted us and offered to help in any way. Josh also followed up on a small concern I had with the vehicle I purchased, and took care of it before I even left. Being in sales my whole career, there are 5 key items that I always look for when making a purchase, because it's always expexted of me. 1- Greeting, Were we promptly greeted, and both adressed with a hand shake, both husband and WIFE. Never assume that the husband is the money person and decision maker. Always asked names of individuals and remember them. Always introduce yourself and welcome us to your dealership, by name. I am pleased to say that all three of these steps were accomplished. Nick greeted us within one minute of arrival on the lot and Josh introduced himself within 5 minutes of going inside, without being prompted. - A + 2- Listening to our needs and pointing us in the right direction, not what they wanted to sell. I give Nick and Josh credit here again, but ultimately my wife trumped them both and found my car. In all defense to the dealership, we have been married 30 years and she knew exactly what worked for me, size, comfort, affordability, safety, and performance. The dealership only new me for a few minutes and did a great job - A ( A + wife Lol ) 3- Product Knowledge- Great job here from the team. This was NOT a new vehicle from their OEM line, so it was foreign to them as it was us. They thourouly researched the vehicle prior to listing it and had a great handle on it's history. They then did a car cerification through something similar to Carfax. The report came back very solid, allowing them to put a GREAT extended 100,000 mile warranty on the vehicle. This gave me great confidence in making our decision.-A+ 4- Dealer reputation - Excellent! Read reviews. They live up to what they project to the general public. I hope this adds to their positive reception from our community. They WANT to earn your business here and try above and beyond to not drop the ball. There are several dealerships in our area that consider a prospective buyer privileged to be in their dealership, not the other way around. -A + 5- Follow up after the sale- Excellent, 3 calls, 3 textxs from Salesman. Multiple follow up from Josh and Finance.-A + Overall - Would definitely purchase again and send others to purchase, without reservation. Excellent process from srart to finish! Save money, time, the run around, and purchase a solid dependable vehicle from Great People, come to Don Ayers, you wont be disappointed ! Dave Smith Senior Executive Sales, 25 years More

Literally so happy and satisfied nick was an amazing sales person and I’m so glad he was honest and had me wait just a little longer! Motivated me to make life choices such as pay off all my debt! Truly sales person and I’m so glad he was honest and had me wait just a little longer! Motivated me to make life choices such as pay off all my debt! Truly feel I didn’t just leave Acura as a customer but a friend! More

Nick was great. I really appreciate his persistence which was professional and not aggressive. At the end I got a great vehicle that met my needs. I really appreciate his persistence which was professional and not aggressive. At the end I got a great vehicle that met my needs. More

Great place to buy a car. Shawn, Preston and Nicholas made the process quick and easy. They made me feel at ease and at home. 5 Star experience Thank you ! Shawn, Preston and Nicholas made the process quick and easy. They made me feel at ease and at home. 5 Star experience Thank you ! More

They were incredible, and Nick was very patient with me as I traded a 15 year old car for a new one. The technology was very challenging for someone 75, and Nick continues to make himself available wheneve as I traded a 15 year old car for a new one. The technology was very challenging for someone 75, and Nick continues to make himself available whenever I have questions. More

The purchase process was top notch, and the entire experience was transparent from start to finish. experience was transparent from start to finish. More

Nick was great to work with! He answered all of our questions and was wanting to make sure our needs were met. Easily the best dealership experience I have ever been a part of. He answered all of our questions and was wanting to make sure our needs were met. Easily the best dealership experience I have ever been a part of. More

The staff at this dealership did everything they could to get me the lowest interest rate on a vehicle! They were very friendly and made time to answer all of my questions without ever seeming annoyed or fru get me the lowest interest rate on a vehicle! They were very friendly and made time to answer all of my questions without ever seeming annoyed or frustrated! More

Charles was great to work with. He did not sell us by being pushy…he sold us with his professionalism and his vast knowledge of the Acura we were looking at. He is intelligent and He did not sell us by being pushy…he sold us with his professionalism and his vast knowledge of the Acura we were looking at. He is intelligent and kind!! More

Will was very easy to work with! We communicated via text for several days about a used vehicle, and he quickly and patiently answered all my questions, recorded a video walkaround, We communicated via text for several days about a used vehicle, and he quickly and patiently answered all my questions, recorded a video walkaround, sent pictures, etc. He even picked me up from the car rental location to pick up my car! Highly recommended! More