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Don Ayres Acura
Fort Wayne, IN
192 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 192 reviews
July 08, 2021
Great overall experience! Quality and value of Acura by far exceeds expectations and past experience with other vehicles and dealers. You will not have any regrets! far exceeds expectations and past experience with other vehicles and dealers. You will not have any regrets! More
by mlung1
Employees Worked With
Ross Miers, Will Zeller
June 25, 2021
This is our second vehicle from Don Ayers, the sales team is friendly and honest which is a huge bonus. Josh helped us with the financial closing both times, and I'm grateful. He explains everything in simpl is friendly and honest which is a huge bonus. Josh helped us with the financial closing both times, and I'm grateful. He explains everything in simple terms, and makes decisions based on what is needed and what can be afforded. More
by allifrench14
Employees Worked With
Josh (?) finance, Will Zeller
June 25, 2021
Superb experience with Mason Luce at Don Ayres Acura during a recent purchase of a new 2022 Acura MDX. His knowledge and presentation of finance options was very professional and helpful. The proof is during a recent purchase of a new 2022 Acura MDX. His knowledge and presentation of finance options was very professional and helpful. The proof is in the pudding-----this is my 3rd Acura purchase from this dealership.Total satisfaction.Make sure you work with Mason during the finance and post purchase coverage process as he will make the entire process understandable. More
by Jcth68
Employees Worked With
Mason Luce, Will Zeller
June 23, 2021
Incredible customer service from Will and the entire team! Made the process of buying a new car the smoothest I’ve ever had! If you want to have a great experience that is quick and painless for you team! Made the process of buying a new car the smoothest I’ve ever had! If you want to have a great experience that is quick and painless for your next car purchase, then give Will and the team at Don Ayers a call! They will take excellent care of you! More
by sarah.f.husain
Employees Worked With
Will Zeller
June 15, 2021
Another great buy from Don Ayres. Mason has taken care of us on our last three vehicle purchases. Great person to work with, professional and courteous. Our last 8 vehicles have been Hondas and I am sur of us on our last three vehicle purchases. Great person to work with, professional and courteous. Our last 8 vehicles have been Hondas and I am sure the one we just purchased will not disappoint..... More
by Mintstill
Employees Worked With
Mason Luce
May 27, 2021
Overall terrific experience. McKade did a super job reviewing all the details without any pressure for the sale. Everyone in the showroom and office was friendly and helpful. Would definitely buy from reviewing all the details without any pressure for the sale. Everyone in the showroom and office was friendly and helpful. Would definitely buy from this dealership again! More
by Newcomer_j
Employees Worked With
McKade Kennedy
May 17, 2021
I have purchased four Hondas over the years and now my first Acura. Always had a good experience with sales people and especially the service department. McKade was easy going, pleasant to work with, know first Acura. Always had a good experience with sales people and especially the service department. McKade was easy going, pleasant to work with, knowledgeable, and patient, the best sales person I have dealt with. Danny Roller is also exceptional and a true asset to this dealership, he was able to smooth the way and take time to find solutions to the many (and to me, confusing) issues we had with the sale and trade in of an out of state car. I was also so glad to learn that two of the service people I dealt with at Honda are at Acura, Doug Settle, and Dillon Steenport. More
by John Massey
Employees Worked With
Dillon Steenport, Danny Roller, Mason Luce, McKade Kennedy
May 16, 2021
I highly recommend Don Ayers Acura for a smooth purchase and thorough information on the car. Ask for McKade to help you… he’s awesome! and thorough information on the car. Ask for McKade to help you… he’s awesome! More
by Jeaninesmythe
Employees Worked With
Shannon Hoover, Mason Luce, McKade Kennedy
March 17, 2021
Ross was incredible to work with! Very professional from start to finish. He went so far as to hold the door for us, to making sure my wife was was comfortable. He encouraged us to let him know if there w start to finish. He went so far as to hold the door for us, to making sure my wife was was comfortable. He encouraged us to let him know if there was anything else he could do to let us know. He would help in any way he could. Made the car buying experience fun. I will look here first when I need a car in the future and look forward to working with Ross again. More
by m.cains
Employees Worked With
Ross Miers
March 14, 2021
I live in Nashville TN and my wife happened onto a used car at Don Ayres that was a match for the car we were looking for. I worked with Will Zeller by phone and decided to fly up on the spot. Will was k car at Don Ayres that was a match for the car we were looking for. I worked with Will Zeller by phone and decided to fly up on the spot. Will was kind enough to pick me up at the hotel the following morning with my new vehicle for a test dive into the dealership, Automobile was as described and in flawless condition for its age. From there, Mason Luce handled getting me out the door efficiently. Highly recommend this dealership. As a person, I like to conduct myself with integrity and fairness. I expect these attributes to be reciprocated and Don Ayres delivers. More
by schwartzpd1996
Employees Worked With
Mason Luce, Will Zeller
