Dolan Toyota

Michael Wood was very well informed on the features of the RAV 4. A pleasure to work with on a hassle free purchase. Highly Recommend! the RAV 4. A pleasure to work with on a hassle free purchase. Highly Recommend! More

The BEST car buying experience I have ever had. Professional, friendly, knowlegdable, very helpful. Hadi was very personable and not pushy at all he asked me what I was looking for, and within a m Professional, friendly, knowlegdable, very helpful. Hadi was very personable and not pushy at all he asked me what I was looking for, and within a matter of minutes we where test driving the exact car I wanted and within no time at all we where signing papers and I have the car I truly wanted. Thank You Hadi More

I spoke to Hadie Itani about 2 months ago off and on through E-mails about a new Limited Tundra crew cab.He answered all of my questions and concerns about the Tundra and told me to come down when I was through E-mails about a new Limited Tundra crew cab.He answered all of my questions and concerns about the Tundra and told me to come down when I was ready.I really appreciated the knowledge and the "No Pressure" approach ! I received a few follow up E-mails which were great but I wasn't inundated with them. As a fellow business man,that was well done in my opinion.When we were ready we drove down unannounced to take a Tundra home and we were greeted at the door by Hadie himself.My wife,son and I introduced ourselves and he knew exactly who we were and what truck we wanted.That was a pretty good feeling to feel like we belong there after being on the lot for less than 5 minutes.Hadie took us over to the jet black Tundra we talked about for a test drive.Once inside and going over wants and needs and price,Hadie was very polite offering drinks or whatever we needed while keeping our 11 year old entertained.Not an easy task by any means.So over to finance we go where we met Chris who was very friendly,knowledgeable and clear about going over the loan papers.We got a little side tracked about bow hunting but again it just "felt right" about being there.I had mentioned to Hadie and Chris I wanted to put the TRD Supercharger on the Tundra in time.When we were finished Chris called in Ben Freedman from parts and service to answer any questions about the supercharger or anything about the Tundra.After talking to Ben for awhile I can see parts is my new favorite place to be.Overall our experience was a great one and feel like we have an extended family in Toyota of Reno. Thank you for a beautiful new truck and a great group of people! Sincerely, Lance and Claudia Bussard More

I was at the dealership to return my leased vehicle. Adam approached me and helped me from the beginning to the end of this process. He was friendly and very helpful. I did not have to spend hours thr Adam approached me and helped me from the beginning to the end of this process. He was friendly and very helpful. I did not have to spend hours through the process, it was quick and easy. On top of that, I was given money back because the dealership purchased my vehicle from the bank I was returning it too. So not only was the process a very good experience, I also came out ahead. Of course I don't get any cash until the title is received by the dealership, so I am still waiting for that. However, it has only been a week. I will reply back when the check has been received. Thanks Adam for all of your help. More

I have been a loyal customer for Reno toyota sinse 2005. But not yet that I ever received any oil change coupons or any kind of discounts. I live in Gardnerville, but rather do business with Reno toyota tha But not yet that I ever received any oil change coupons or any kind of discounts. I live in Gardnerville, but rather do business with Reno toyota than carson city toyota. With these tough times, Iam forced to do busness with carson toyota. More

Recently my family has had some very shocking and heartbreaking events surround our lives. So the last thing on my mind was the lease running out on our Toyota. Yet Beth Pollard went above and beyo heartbreaking events surround our lives. So the last thing on my mind was the lease running out on our Toyota. Yet Beth Pollard went above and beyond anything I could imagined. She took in our car, gave us the best price possible for it, and found another perfect match for my family. Brady Dolan said "Make it happen," and it did. More

My wife and I went to Reno Toyota to check out the Tundra pick up. Our contact was Mike Wood, who was very informative and great to work with, answering all of our questions and showing us several vehicles. pick up. Our contact was Mike Wood, who was very informative and great to work with, answering all of our questions and showing us several vehicles. After considerable "soul searching" between my wife and I, we decided on a 2012 Tundra. Mike went through the pricing, accessories and warranty details with us thoroughly and we left the dealership a couple of hours later with a new pick up. Mike also introduced us to various personnel throughout the facility (parts, service and finance) as well as showing us the facility's service bays. This is a very clean and organized facility with highly supportive people that showed us a level of customer service that all customers desire. We look forward to continuing to do business with Reno Toyota in the future and have a secure feeling that our needs will be handled effectively and professionally. Thanks Mike. More

It was really fast and good help good selection of cars prices are decent. Will be going back in the future when time for another prices are decent. Will be going back in the future when time for another More

This is the third vehicle I've purchased through this dealer. Every time they were professional and did not try to oversell me into something that I couldn't afford. I especially appreciated Michael taki dealer. Every time they were professional and did not try to oversell me into something that I couldn't afford. I especially appreciated Michael taking the time to get everything arranged ahead of time, since I drove 90 minutes each way for my purchase. Thanks for everything, and I will definitely back next time:) More

This was the first time I can honestly say my Wife & This was the first time I can honestly say my Wife & I had a stress free time purchasing a vehicle. Michael Wood went out of his way to assist us, This was the first time I can honestly say my Wife & I had a stress free time purchasing a vehicle. Michael Wood went out of his way to assist us, putting our needs first. This was truly the best experience we have ever had purchasing a vehicle. I HIGHLY recommend this dealership as well as Michael Wood's assistance in finding a vehicle to anyone. I have already sent friends and family their way. Roger. More