Dolan Toyota

The staff (sales, finance and others) were very helpful and went out of their way to make my purchase experience a positive one. I would recommend Beth Pollard to anyone wishing to buy a vehicle, new or us and went out of their way to make my purchase experience a positive one. I would recommend Beth Pollard to anyone wishing to buy a vehicle, new or used. More

This was the first time leasing a vehicle and buying new from a dealer for my wife and me. Driving for more than thirty years and only purchasing private party vehicles, you can imagine our apprehensions. from a dealer for my wife and me. Driving for more than thirty years and only purchasing private party vehicles, you can imagine our apprehensions. In the end we had nothing to worry about. We were honest and we felt that we were treated honestly. Beth our sales rep worked hard to get a fair trade in value for our suburban and ultimately a rock bottom price on a new Highlander. Stephanie helped with the test drive and sale and was very thorough. Ben, Chase and Chris also helped us through the purchase. The process took some time, but Beth kept us going with water, snacks and activities for our young children. We did our research and knew what we wanted, Reno Toyota delivered. More

After nogotiating a deal over the phone with Beth we drove to Reno to trade our Toyota Tacoma for a Higlander. When we arrived the Highlander I thought we were buying was no longer there. Beth had to le drove to Reno to trade our Toyota Tacoma for a Higlander. When we arrived the Highlander I thought we were buying was no longer there. Beth had to leave and Chase took us to see the other Highlanders that were available. Unfortunatly all the models that were similar to what we originally wanted were not acceptable. We wanted a black leather interior and the only one available was a black exterior. So we requested to get a similar base price and pay the $2500.00 for the navigation system. Chase filled out all the paper work and came back with approval of our request. With the extra features and the added warranty we ended paying an extra $70.00 per month. I would have preferred to know in advance that the vehicle I originally was inquiring about was not available before traveling the 40 miles to the dealer. Everyone At Reno Toyota was very pleasant and they met our needs. This is the second vehicle we have purchased from Reno and I would not hesitate to purchase another vehicle with them in the future. More

Hadie really worked for us in making the deal happen. He is an asset to reno Toyota. When we wouldn't agree at first, He went back to the desk and made it happen. is an asset to reno Toyota. When we wouldn't agree at first, He went back to the desk and made it happen. More

Our overall experience at Reno Toyota was great. Our salesman, Michael Wood, was engaging, low-key, and very knowledgeable regarding the Toyota line of vehicles. We drove away very happy with our new ve salesman, Michael Wood, was engaging, low-key, and very knowledgeable regarding the Toyota line of vehicles. We drove away very happy with our new vehicle. Larry Satica helped us with our financing. He too, was very engaging, low key, and very helpful. More

Our car buying experience was great as usual. This is our fourth vehicle that we have bought from Reno Toyota, they go above and beyond which is why we keep coming back. fourth vehicle that we have bought from Reno Toyota, they go above and beyond which is why we keep coming back. More

Michael Wood was very well informed on the features of the RAV 4. A pleasure to work with on a hassle free purchase. Highly Recommend! the RAV 4. A pleasure to work with on a hassle free purchase. Highly Recommend! More

The BEST car buying experience I have ever had. Professional, friendly, knowlegdable, very helpful. Hadi was very personable and not pushy at all he asked me what I was looking for, and within a m Professional, friendly, knowlegdable, very helpful. Hadi was very personable and not pushy at all he asked me what I was looking for, and within a matter of minutes we where test driving the exact car I wanted and within no time at all we where signing papers and I have the car I truly wanted. Thank You Hadi More

I spoke to Hadie Itani about 2 months ago off and on through E-mails about a new Limited Tundra crew cab.He answered all of my questions and concerns about the Tundra and told me to come down when I was through E-mails about a new Limited Tundra crew cab.He answered all of my questions and concerns about the Tundra and told me to come down when I was ready.I really appreciated the knowledge and the "No Pressure" approach ! I received a few follow up E-mails which were great but I wasn't inundated with them. As a fellow business man,that was well done in my opinion.When we were ready we drove down unannounced to take a Tundra home and we were greeted at the door by Hadie himself.My wife,son and I introduced ourselves and he knew exactly who we were and what truck we wanted.That was a pretty good feeling to feel like we belong there after being on the lot for less than 5 minutes.Hadie took us over to the jet black Tundra we talked about for a test drive.Once inside and going over wants and needs and price,Hadie was very polite offering drinks or whatever we needed while keeping our 11 year old entertained.Not an easy task by any means.So over to finance we go where we met Chris who was very friendly,knowledgeable and clear about going over the loan papers.We got a little side tracked about bow hunting but again it just "felt right" about being there.I had mentioned to Hadie and Chris I wanted to put the TRD Supercharger on the Tundra in time.When we were finished Chris called in Ben Freedman from parts and service to answer any questions about the supercharger or anything about the Tundra.After talking to Ben for awhile I can see parts is my new favorite place to be.Overall our experience was a great one and feel like we have an extended family in Toyota of Reno. Thank you for a beautiful new truck and a great group of people! Sincerely, Lance and Claudia Bussard More

I was at the dealership to return my leased vehicle. Adam approached me and helped me from the beginning to the end of this process. He was friendly and very helpful. I did not have to spend hours thr Adam approached me and helped me from the beginning to the end of this process. He was friendly and very helpful. I did not have to spend hours through the process, it was quick and easy. On top of that, I was given money back because the dealership purchased my vehicle from the bank I was returning it too. So not only was the process a very good experience, I also came out ahead. Of course I don't get any cash until the title is received by the dealership, so I am still waiting for that. However, it has only been a week. I will reply back when the check has been received. Thanks Adam for all of your help. More