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Dolan Toyota

Reno, NV

4.1
1,160 Reviews

2100 Kietzke Ln

Reno, NV

89502

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Showing 1,160 reviews

January 03, 2025

We stopped by just to look at what options were available. The salesman was super helpful and no pressure at all. We had planned on a new car but he did show us a used certified one that was only a More

by Smithjsja3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
Jan 03, 2025 -

Dolan Toyota responded

Thank you for sharing your experience with us at Dolan Toyota! We're delighted to hear that our team provided helpful and pressure-free service, leading you to a great deal on your new 4Runner. Enjoy the ride, and we appreciate the recommendation!

December 24, 2024

From my first visit 8 years ago to today, I have always received courteous and kind service from both their service and sales dept. Purchasing a vehicle through them is easy and the costs and thoroughly ex More

by j_james21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt
Dec 26, 2024 -

Dolan Toyota responded

Thank you for your loyalty over the years! We're delighted to hear that both our service and sales teams at Dolan Toyota have consistently provided courteous assistance. We look forward to serving you again in the future!

December 19, 2024

My first experience with Dolans, as I am from California. Very organized, friendly staff, a pleasant experience. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon
Dec 19, 2024 -

Dolan Toyota responded

Linda, we're delighted to hear that your first visit with Dolan Toyota was a pleasant one! Thank you for sharing your experience and we hope to see you again soon.

November 19, 2024

George was great. Did a good job communicating and car was ready on time. Thanks More

by Kreshrogina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Nov 19, 2024 -

Dolan Toyota responded

Kreshrogina, thank you for sharing your positive experience with George at Dolan Toyota! We are glad that everything went smoothly

November 18, 2024

Eric was fantastic! He went above and beyond and ultimately was the reason why ended up buying a car! More

by Rockwall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve
Nov 18, 2024 -

Dolan Toyota responded

We're delighted to hear that Eric's exceptional service made your car-buying experience at Dolan Toyota a success! Thank you for choosing us, and enjoy your new vehicle!

November 14, 2024

Brenden was awesome! My car is 13 years old with 101,000 miles on it. In this rotten economy I cannot afford another car right now. Brenden helped me with the services t More

by Lynn Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden, Shay, Ian, and Ken Cerny.
Nov 15, 2024 -

Dolan Toyota responded

Lynn, we're delighted to hear that Brenden and the team at Dolan Toyota provided such excellent service for your car! It's great knowing they helped you keep it running smoothly. Thank you for sharing your experience with us!

October 30, 2024

Don’t go there on a holiday weekend the mechanics leave so service sucks they were down ten mechanics so I had a service appointment at 7 am and they didn’t get to it till about 2:30 pm More

by Tractorfxr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
October 23, 2024

Arrived and were taken care of wonderfully. .given an Upper for home. Thanks. Everything was done to our expectations. Love Toyota More

by Richard Bishop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Arnold, Andrew Swanson, Zac Barrett
Oct 24, 2024 -

Dolan Toyota responded

Richard, we're delighted to hear that your visit met all expectations at Dolan Toyota. Thank you for sharing your experience and love for Toyota!

October 21, 2024

I came in to purchase new tires. I always asked for Andrew Lopez for my vehicle service. Andrew did a very good job as usual. More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Lopez
Oct 22, 2024 -

Dolan Toyota responded

Randy, we're delighted to hear that Andrew consistently provides you with excellent service at Dolan Toyota. Thank you for your continued trust in us!

October 19, 2024

The appointment process works well. But I was a bit surprised that when I signed onto my established Dolan account, I couldn't simply click/select the one of 2 vehicles that needed se More

by SKP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Oct 21, 2024 -

Dolan Toyota responded

Thank you for your feedback! We're glad to hear the appointment process went smoothly at Dolan Toyota. We appreciate your input regarding vehicle information access and will look into improving this aspect of our service. Your insights help us enhance our customer experience!

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