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Dolan Lexus

Reno, NV

4.7
701 Reviews

7175 S Virginia St

Reno, NV

89511

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701 Reviews of Dolan Lexus

July 16, 2025

I have bought 5 Lexus from this dealership and would recommend them. I would recommend Kandace as a sales associate. More

by Happy Lexus Owner
Recommend Dealer
Yes
Employees Worked With
Kandace….Sales
Jul 17, 2025 -

Dolan Lexus responded

Thank you for your loyal business and recommendation of Kandace! We are grateful to have you as a Dolan Lexus customer and we look forward to working with you in the future.

June 20, 2025

Service is always GREAT. The Mechanics are well trained and my questions and concerns were all answered. Marley has a super personality and always looks after our service n More

by CK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marley, Carlos Bucio, Ashton Carroll
Jun 23, 2025 -

Dolan Lexus responded

Thank you for sharing your positive experience with us at Dolan Lexus! We're delighted to hear that Marley and our team provided excellent service and addressed all your concerns. We look forward to assisting you again in the future!

June 14, 2025

My service writer Sam Lopez was just outstanding and accommodating super efficient!!! My car was in at 9:30 done by 1:00 super fast thx More

by denden9200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lopez
Jun 16, 2025 -

Dolan Lexus responded

We're delighted to hear that Sam provided outstanding and efficient service during your visit at Dolan Lexus! Thank you for sharing your experience, and we're glad we could get you back on the road quickly.

Jun 16, 2025 -

denden9200 responded

Also I would like to give all of the parts department 5 stars for their help especially Sergio Godoy the parts manager just super helpful and knowledgeable ordered my parts and here the next day!! You have a extremely satisfied customer Thanks Dolan Lexus!!!

April 30, 2025

I am very pleased with my latest experience at Dolan Lexus. Mason was my sales person that provided excellent information regarding the NX300n, answered my questions and if he didn't have the answer wen More

by nevadadyna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason, Zac, Andrew
Apr 30, 2025 -

Dolan Lexus responded

We're delighted to hear about your positive experience with Mason, Zac, and Andrew at Dolan Lexus! It's great that the team provided excellent service and made everything smooth for you. Thank you for giving us a perfect score - enjoy your new NX300n!

April 25, 2025

Our service advisor,Kieran, treated us courteously and professionally. He answered our questions about the service and made sound recommendations about the needed work, which we followed. The "loaner" More

by valgeomoran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kieran Tavey
Apr 28, 2025 -

Dolan Lexus responded

Thank you for sharing your experience with us! We're delighted to hear that Kieran and the Dolan Lexus team provided courteous and professional service. It's great to know everything went smoothly, from the loaner vehicle to receiving your car back clean. We appreciate your trust in us!

April 16, 2025

Kieran is responsive and an excellent service representative, he always gets 5 stars, and I will continue to use him. More

by sheilacockerell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kieran T., Carlos Bucio
Apr 16, 2025 -

Dolan Lexus responded

Sheila, we're delighted to hear that Kieran consistently provides you with excellent service at Dolan Lexus. Thank you for your continued trust and support!

April 15, 2025

Everyone I dealt with was professional, responsive, and gave me the best deal. From now on, I’ll be buying all my cars from Dolan Lexus. Totally worth it! Kymberly was best sales person and honest, not pus More

by Missy.bredesen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kymberly Platt
Apr 16, 2025 -

Dolan Lexus responded

Thank you for choosing Dolan Lexus! We're delighted to hear that Kymberly and the team provided a professional and responsive experience. We look forward to assisting with all your future car needs!

January 29, 2025

Best service center in the area! Always helpful, courteous and sincere. Can’t recommend enough! More

by Mboyadj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Lopez
Jan 30, 2025 -

Dolan Lexus responded

It means so much to us to see your review! Thanks from the team at Dolan Lexus.

December 21, 2024

The salesperson was excellent and worked hard to give us all the info, to purchase our second Lexus from them More

by wbrock75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake, Kymberly Platt
Dec 23, 2024 -

Dolan Lexus responded

We're delighted to hear that our salesperson provided you with excellent service at Dolan Lexus. Thank you for choosing us again for your second Lexus purchase! Enjoy the ride!

December 10, 2024

Purchased used car in Sept 23, it had immediate faults and they refuse to back the car. My family has purchased 4 brand new cars and 2 used cars from them. What an embarrassment of a company. More

by Daniel Woods
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Vladimir (Finance) , Kymberly Platt, Carlos Bucio
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