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Dolan Lexus

Reno, NV

4.7
696 Reviews

7175 S Virginia St

Reno, NV

89511

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696 Reviews of Dolan Lexus

July 26, 2024

Recent service included quick check in. Kieran , the service writer, was cordial , knowledgeable and did not upsell. Service was completed on the time promised. Costs were explained upfront More

by c_quaglieri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kieran- service writer- also excellent , Carlos Bucio
Jul 29, 2024 -

Dolan Lexus responded

Charles, we're delighted to hear that Kieran and the team provided such a seamless service experience at Dolan Lexus. Thanks for sharing your positive feedback!

July 23, 2024

My service at Dolan Lexus is aways excellent. Our service provider Sam was very professional. More

by tampeterson144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Jul 23, 2024 -

Dolan Lexus responded

Thank you for sharing your support of Dolan Lexus!

July 06, 2024

My service was well done in a timely manner. Lacey was professional and on time which I was very grateful More

by Chrisklum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexie Brecke
Jul 08, 2024 -

Dolan Lexus responded

Chris, we're glad to hear that Lacey provided you with timely and professional service at Dolan Lexus. Thanks for sharing your experience!

July 06, 2024

My interaction with Kieran was very positive as he was polite, professional, and possessed a keen sense of humor. More

by hellcar47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kieran
Jul 08, 2024 -

Dolan Lexus responded

We're delighted to hear that Kieran made your experience at Dolan Lexus enjoyable with his professionalism and sense of humor. Thanks for sharing!

Jul 08, 2024 -

hellcar47 responded

In the absence of Stormy Daniels, make Kieran my preferred contact.

June 13, 2024

Thanks to Kimberly Platt purchasing our vehicle from Dolan Lexus was fantastic! Kimberly is a true professional and made the experience so enjoyable; it was a true pleasure working with her. Support More

by rgbg3355
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kymberly Platt, Nate Meckley
Jun 14, 2024 -

Dolan Lexus responded

We're delighted to hear that Kimberly and the team made your experience at Dolan Lexus fantastic! Thank you for recommending us, and we hope you're enjoying your new vehicle.

May 23, 2024

Great service maharlika very polite Carlos is the best always happy to comeback My car look very clean More

by George hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maharlika, Carlos Bucio
May 23, 2024 -

Dolan Lexus responded

George, we're delighted to hear you had a great experience with Maharlika and Carlos at Dolan Lexus! Thanks for your kind words and we look forward to seeing you again.

April 26, 2024

Dolan Autogroup is an excellent company in Reno. Owned a Dolan Toyota and recently purchased. New Lexus from Dolan Lexus. All processing went smoothly. More

by Rick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris S., Zack, Jake, Dre
Apr 26, 2024 -

Dolan Lexus responded

Rick, we're glad to know your experience with Dolan Lexus was smooth and satisfactory. Enjoy the new ride!

April 24, 2024

Its such a pleasure to deal with service advisers who know their stuff and don't waster your time. More

by randysalzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Tomlinson
Apr 24, 2024 -

Dolan Lexus responded

The pleasure is all ours, Randy! Thank you for working with us at Dolan Lexus!

April 19, 2024

I’m very happy with Julie who always has time to help me! She’s the best! More

by Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie , Mike Mckeen
Apr 21, 2024 -

Dolan Lexus responded

Joan, we are glad to hear that Julie has provided excellent service. Thanks for choosing Dolan Lexus for your automotive needs!

March 30, 2024

I received again as usual, excellent service through my Service Adviser Kieran Tavey. Service was on time and received good communication. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keiran Tavey
Apr 01, 2024 -

Dolan Lexus responded

Ken, it's great to know that Kieran and our team at Dolan Lexus provided you with excellent service. We appreciate your feedback and look forward to assisting you in the future!