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Dolan Lexus

Reno, NV

4.7
696 Reviews
Call Dealership (775) 826-5050
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7175 S Virginia St

Reno, NV

89511

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696 Reviews of Dolan Lexus

April 16, 2025

Kieran is responsive and an excellent service representative, he always gets 5 stars, and I will continue to use him. More

by sheilacockerell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kieran T., Carlos Bucio
Report | Print
Apr 16, 2025 -

Dolan Lexus responded

Sheila, we're delighted to hear that Kieran consistently provides you with excellent service at Dolan Lexus. Thank you for your continued trust and support!

April 15, 2025

Everyone I dealt with was professional, responsive, and gave me the best deal. From now on, I’ll be buying all my cars from Dolan Lexus. Totally worth it! Kymberly was best sales person and honest, not pus More

by Missy.bredesen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kymberly Platt
Report | Print
Apr 16, 2025 -

Dolan Lexus responded

Thank you for choosing Dolan Lexus! We're delighted to hear that Kymberly and the team provided a professional and responsive experience. We look forward to assisting with all your future car needs!

January 29, 2025

Best service center in the area! Always helpful, courteous and sincere. Can’t recommend enough! More

by Mboyadj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Lopez
Report | Print
Jan 30, 2025 -

Dolan Lexus responded

It means so much to us to see your review! Thanks from the team at Dolan Lexus.

December 21, 2024

The salesperson was excellent and worked hard to give us all the info, to purchase our second Lexus from them More

by wbrock75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake, Kymberly Platt
Report | Print
Dec 23, 2024 -

Dolan Lexus responded

We're delighted to hear that our salesperson provided you with excellent service at Dolan Lexus. Thank you for choosing us again for your second Lexus purchase! Enjoy the ride!

December 10, 2024

Purchased used car in Sept 23, it had immediate faults and they refuse to back the car. My family has purchased 4 brand new cars and 2 used cars from them. What an embarrassment of a company. More

by Daniel Woods
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Vladimir (Finance) , Kymberly Platt, Carlos Bucio
Report | Print
December 09, 2024

Love Dolan Lexus Love the professionalism Julie provides when we get our Lexus serviced 5 stars More

by kebush15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie
Report | Print
Dec 09, 2024 -

Dolan Lexus responded

We are delighted to see these kind words for Julie. Thank you for the great review of Dolan Lexus!

December 06, 2024

5 stars are not enough! Make sure you deal with Kieran as he will take the absolute best care of you! More

by silkie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke, Erica., Lexie Brecke
Report | Print
Dec 09, 2024 -

Dolan Lexus responded

We're delighted to hear that Kieran provided you with exceptional service at Dolan Lexus! Thank you for the glowing review and recommendation. We look forward to serving you again in the future!

December 06, 2024

Beautiful and clean, everyone very helpful. Love the complimentary coffee bar. Kymberly is very knowledgeable and accommodating. More

by Lexuslover
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Make, Dre , Kymberly Platt, Carlos Bucio
Report | Print
Dec 06, 2024 -

Dolan Lexus responded

Thank you for sharing your experience at Dolan Lexus! We're delighted to hear that Kymberly and the team provided excellent service, and we're glad you enjoyed our complimentary coffee bar. We appreciate your support!

November 21, 2024

Friendly and good customer service. Thank you Sam Lopez for your excellent service:) His such a great worker and make customer happy with all the service rendered. Awesome! More

by Nanette V. Lusanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Lopez (Service Consultant)
Report | Print
Nov 21, 2024 -

Dolan Lexus responded

Nanette, thank you for the shoutout to Sam and our team at Dolan Lexus! We're delighted to hear about your positive experience. We appreciate your support!

November 09, 2024

Inderstood my problem. Quick delivery of OEM part. Worked with me to keep labor costs down. More

by Paul in NV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Viejo (service) Juaquin (parts)
Report | Print
Nov 11, 2024 -

Dolan Lexus responded

Paul, we are glad to hear that the part was delivered quickly and at an affordable price! Thanks for sharing this feedback with Dolan Lexus.

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