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Dolan Lexus

Reno, NV

Overview
Reviews
Vehicles
4.8
688 Reviews
Call Dealership (775) 826-5050
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7175 S Virginia St

Reno, NV

89511

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Showing 688 reviews

March 30, 2022

Polite, thoughtful and through is always what com s to mind when I have dealt with anyone involved with this dealership. I also am impressed by their involvement in our community and schools ! More

by Ronimarson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Tomlinson
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Mar 30, 2022 -

Dolan Lexus responded

Roni, thank you for the great review! We are thrilled to hear that you are confident in the Dolan Lexus team to get the job done. Drive safely, and we hope to see you back again down the road!

March 30, 2022

Thank you Stacey Greener our advisor for the fast and efficient service from Dolan LEXUS the way it’s used to. Please keep it that way, as your customers we always depend and trust on an honest, efficien More

by cc88
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
The one from the parts department for helping me fixed at the back door of my car( the lock that falls down)
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Mar 31, 2022 -

Dolan Lexus responded

Thank you for taking the time to share! We are so glad to hear that Stacey and the Dolan Lexus team delivered such an outstanding service experience. Drive safely, and we hope to see you back again down the road!

March 27, 2022

Very good. Julie provided a great professional service To satisfy our need Will get service there again More

by Mbw
Recommend Dealer
Yes
Employees Worked With
Julie
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Mar 27, 2022 -

Dolan Lexus responded

Julie will love seeing that she made your service experience such a success! Thank you for taking a moment to share your enthusiasm for Dolan Lexus, and we hope you'll continue to rely on us for all your future service needs!

March 18, 2022

The service department has been extremely excellent in handling my problems with my 2003 GX Lexus! I have been so pleased with Jackie since I didn’t have an appointment on Monday she took care of my probl More

by lab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie, Kierne, Carlos Bucio
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Mar 18, 2022 -

Dolan Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Jackie and the Dolan Lexus team. Drive safely in your new 2003 Lexus GX, and we hope to see you back again down the road!

March 09, 2022

Able to get service early morning. Loaner car was available. Comfortable waiting room with coffee bar and snacks. More

by nandrusyshyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kieran Tavey
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Mar 09, 2022 -

Dolan Lexus responded

We're glad we could be of service! Thank you for the excellent review of Dolan Lexus and for allowing us to assist with your maintenance needs. We hope to see you again!

March 08, 2022

It is always very clean and all employees are very nice and helpful! All work is extremely well done and through . I love that they always wash and clean inside of my car before returning it to me. I will More

by lgil21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kieran Taney,Julio Gutierrez
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Mar 08, 2022 -

Dolan Lexus responded

We truly appreciate you coming to Dolan Lexus for your auto needs and are so glad to know that you're a satisfied customer. Thank you for commending our service department! We look forward to working together for years to come.

March 05, 2022

Took my RX350 in for 90,00 mile maintenance. I was quoted $565 on phone appt. When I dropped my car off the service agent tried to get me to agree to $926….I declined, opted out of a couple se More

by Marlene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Debra
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March 02, 2022

Took me on time. Estimate of expense and completion time very accurate. Very satisfied with results. Honest results. More

by Bowerkeith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nickoli
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Mar 03, 2022 -

Dolan Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Dolan Lexus team. Drive safely, and we hope to see you back again down the road!

February 05, 2022

The experience was wonderful. I was greeted as a valued customer. The waiting area was beautiful. The service was quick and efficient. The service representative was friendly, courteous and delightful to w More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kieran
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Feb 06, 2022 -

Sam responded

I thoroughly enjoyed the service

Feb 07, 2022 -

Dolan Lexus responded

Sam, thank you for taking the time to review us! We are so glad to hear that you had such a seamless service experience working with the Dolan Lexus team. Drive safely, and we hope to see you back again down the road!

February 03, 2022

Professional, knowledgeable and courteous. Debra kept in contact with me on the progress of my cars maintenance. More

by anderson7270
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debra Winans
Report | Print
Feb 04, 2022 -

Dolan Lexus responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Debra and the Dolan Lexus team. Drive safely, and we hope to see you back again down the road!

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