Dolan Lexus

Gary is a skilled and knowledgeable sales professional. He quickly provided detailed information on all questions we asked and without undue pressure. We are very confident that we obtained our new vehicl He quickly provided detailed information on all questions we asked and without undue pressure. We are very confident that we obtained our new vehicle with the best price possible and are quite pleased. This is our 3rd Lexus, all purchased working with Gary, and we've not been disappointed. Service is as excellent as sales - our overall Lexus relationship continues to be a great experience. Thanks!!! More

My wife and I decided spur of the moment to consider a trade in on our way from Carson City to San Francisco on a Sunday. Gary greeted us at the door and proceeded to explain our options which lead to a trade in on our way from Carson City to San Francisco on a Sunday. Gary greeted us at the door and proceeded to explain our options which lead to a test drive. We were so impressed with his manor, knowledge, and sensitive approach that we decided on the spot to turn in our 2001 RX for a pre-owned 2009. We had been comparing other manufacturer's products and nothing compared to the offering and professionalism of Lexus Reno and Gary. More

We have had nothing but a superb experience with Lexus of Reno, and Gary in particular, from the moment we walked into the dealership. Gary made our purchase a smooth, pleasant transanction. He was knowledge Reno, and Gary in particular, from the moment we walked into the dealership. Gary made our purchase a smooth, pleasant transanction. He was knowledgeable, efficient, and a pleasure to work with. He went out of his to accomodate our wishes and make the deal. We are thrilled with our new Lexus450h! More

I suddenly had to buy a car. Visited a few Reno dealers then came to Lexus of Reno. Found a used RX with 30K miles, did a little research and made a offer. We quickly agreed on a price. Gary Williams was then came to Lexus of Reno. Found a used RX with 30K miles, did a little research and made a offer. We quickly agreed on a price. Gary Williams was very friendly, no pressure, very professional. He even laughed at my jokes, which is no small fete. Everyone at the dealership was very friendly and professional. I highly recommend Lexus of Reno More

We saw a beautiful used Toyota 4Runner on Craigslist, pursued it, and found that it was at the Reno Lexus Dealership. Called ahead and they had it all out and waiting for our approval. Kymberly Platt t pursued it, and found that it was at the Reno Lexus Dealership. Called ahead and they had it all out and waiting for our approval. Kymberly Platt took us out for a test ride and we were hooked right then. The paperwork is always so scary....not this time. The first offer they brought to the table was really good; they gave us high book on our old 4Runner and also knocked off lots on the new one. We bought it! We LOVE our car..it's a dream to drive and a beauty to look at as well. (I don't think it will be going 4-wheeling for a couple years..it's too pretty!) And..to boot, we were given a 'finder's fee' check because a friend of ours liked OUR new car so well that he wanted Kymberly to find him one, and she did! Very nice people and very nice to deal with too. Would highly recommend this dealership and Kymberly Platt as your salesgirl. She's excellent! Cheri More

I have purchased a lot of cars in my life, both New and Used, this dealership is by far the best I've had the pleasure of working with. Kay Androtti goes above and beyond the cause for me and all her clien Used, this dealership is by far the best I've had the pleasure of working with. Kay Androtti goes above and beyond the cause for me and all her clients. I Highly recommend Lexus of Reno to Everyone! More

We recently brought our vehicle (2010 GX 460) in for it's 5,000 mile service. Additionally, we were experiencing the vehicle pulling to the right. The availability of the service department for bringing our 5,000 mile service. Additionally, we were experiencing the vehicle pulling to the right. The availability of the service department for bringing our vehicle in was excellent. In obtaining a loaner for the day, we were given our choice of loaner vehicles to choose from, with various models being available. The vehicle we obtained as a loaner was a 2010 GS 350, which we found to be a pleasure to drive. The attitude of both the service department staff, and in particulr, service advisor Marshall Bravo, was excellent. Mr. Bravo was more than accomodating, as were the technitions involved, who not only serviced the vehicle, but rode with us for a road test, to confirm the vehicle's pull. Upon picking the vehicle back up, all of the service staff were again exectional in both their attitude, and willingness to address whatever questions or concerns we may have had. Likewise, our vehicle was cleaned/detailed both inside and out, at no charge, which is the case on each and every of our service visits. We would also like to single out for praise, Lexus of Reno's Internet Manager, Stefan Precup. We have gotten to know Mr. Precup on a personal level from the two previous Lexus vehicles we purchased at Lexus of Reno; Mr. Precup always takes the time to visit with us when we are in for service, and continually makes inquiry, and goes above and beyond, as to whatever he can do to make our service experience more pleasurable. In summary, Mr. Tom Dolan and his entire staff are to be commended for not only a continual job well done, but as a model for customer service from which other area car dealers should copy. Sincerely, Martin Stepina More

I've been dealing with Lexus of Reno for over four years and I hve found them to be professsional, knowledgeable and friendly and they are willing to work with the customer to give them the best in service and I hve found them to be professsional, knowledgeable and friendly and they are willing to work with the customer to give them the best in service satisfaction. I would recommend this dealership to anyone who is seriously looking for quality cars, both new and used. I have especially been pleased and impressed with the quality of help that Gary Williams has given me over the last three years. David L. Davies Author of Cuauhtemoc series (four books written/sold/planned. More