Dolan Lexus

Good service and good hospitality and nice shop also I would like to thank you so much Julie Tomlinson to help me do the service my car and answering what I concern. would like to thank you so much Julie Tomlinson to help me do the service my car and answering what I concern. More

All contacts with Dolan Lexus have been more than satisfactory. I have appreciated all the service and dealings. satisfactory. I have appreciated all the service and dealings. More

We have always received great service at Lexus dealerships. Dolan's tops the list. Started in the Service Department when we moved to Reno a couple of years ago. Great service there. Traded th dealerships. Dolan's tops the list. Started in the Service Department when we moved to Reno a couple of years ago. Great service there. Traded the old Lexus for a less old Lexus. The salesperson (Bryan I believe) was helpful, friendly, professional, and a straight shooter. He didn't pressure us at all. Michael, in the finance department, was extremely nice and helpful. We added some service and warranty options with him. Again, no pressure. The facility is top drawer. We stopped in for a complementary car wash last week. While we waited we visited the coffee bar for a complementary coffee drink. The barista was great. So welcoming and full of energy. A great face for the business. That has been a constant with each encounter at this dealership. We really feel we get what we pay for at this dealership. And, they seem to be actively involved in and supportive of the community. We highly recommend this business. More

Julie Tomlinson is THE BOMB! !!! I did not have an appointment, I was an unscheduled drive-in, as my car indicated that I had a right, rear tire issue! She took me right in, and !!! I did not have an appointment, I was an unscheduled drive-in, as my car indicated that I had a right, rear tire issue! She took me right in, and was able to have the tire replaced and balanced ~ and even had the car washed before I left the dealership!!! She is my "go to" person when I have a car issue ~ which is not often, believe me! I recommend Julie and Dolan Lexus very high! They treat their customers with great respect and kindness!!! ....and Julie is the best of all!!!! More

Thank you Carlos and Julie. For always taking my husband and I. You guys are amazing For always taking my husband and I. You guys are amazing More

Service was great! Called about my air going out, they got it in the next day! Our advisor Julie is the BEST! Called about my air going out, they got it in the next day! Our advisor Julie is the BEST! More

Brandon did a good job, he was a very nice guy and very polite. He did not pressure me to much and we were able to communicate very well. He is a very good employee for the company. polite. He did not pressure me to much and we were able to communicate very well. He is a very good employee for the company. More

Done correctly the first time. Always able to get loaner vehicle. This big as I live a distance away. So never miss a beat. They are expensive but you get what you pay for. If you Always able to get loaner vehicle. This big as I live a distance away. So never miss a beat. They are expensive but you get what you pay for. If you don't, they make it right. Friendly and accommodating. More

All went well except the car wash wasn't working. My car really needs a bath! My car really needs a bath! More