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Dolan Lexus

Reno, NV

4.8
688 Reviews

7175 S Virginia St

Reno, NV

89511

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Showing 688 reviews

January 28, 2020

The rep was fabulous ... I had an appt at 9:00 am and brought my vehicle in at 7:00. I needed to wait even though a car was offered. You are only as good as your word and it was met. Experts!!! Truly. More

by Catherine
Recommend Dealer
Yes
Employees Worked With
Christin
Jan 29, 2020 -

Dolan Lexus responded

Catherine, thank you for the 5-star review! We are proud that we earned your business here at Dolan Lexus. Keeping our word and providing fabulous service is what we value here, and it means a lot to know that we made it happen for you.

January 27, 2020

Finest car dealer! Service and sales dept. outstanding. Wonderful safe cars. I know ...on my 7th! This company hires and trains an outstanding staff. Nice to see familiar faces over the years. More

by Nambedrive
Recommend Dealer
Yes
Employees Worked With
Dominic Sanguietti wonderful!, Kymberly Platt, Kay Andrade
Jan 28, 2020 -

Dolan Lexus responded

Thank you for the rave review! All of us at Dolan Lexus are truly honored that you've been trusting us with your business for so many years. We look forward to our continued relationship.

January 26, 2020

The customer service in the Service Department was excellent! Rob explained in detail the service that was both necessary and not necessary and future service options. More

by Lexus
Recommend Dealer
Yes
Employees Worked With
Rob Vidal
Jan 27, 2020 -

Dolan Lexus responded

Thank you for rating our Service Department five stars! We love to hear that you received thorough information regarding the work your vehicle would require now and in the future. Have a great day! - Dolan Lexus team

January 22, 2020

Excellent customer service, highly recommended. My car was serviced quickly, and the facilities were outstanding. I will definitely keep coming back and recomm More

by Hairbymichong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Peiler
Jan 22, 2020 -

Dolan Lexus responded

Thank you for the five stars! Providing our customers with excellent service is something we are dedicated to doing here at Dolan Lexus, and we love nothing more than hearing when we live up to our values! We look forward to seeing you again!

January 21, 2020

Yes I would recommend u guys.Friendly service. Always Yes I would recommend u guys. Friendly service. Always there for u Happy with u guys. Julie is a wonderful advisor to deal with. Thank u More

by Shayleenr91
Recommend Dealer
Yes
Employees Worked With
Julie Tomlinson
Jan 21, 2020 -

Dolan Lexus responded

Thanks so much for your 5-star review and recommendation! We love making every visit to Dolan Lexus an enjoyable experience. Julie will be thrilled to read your kind words. Happy travels!

January 19, 2020

Was very pleasant had no sales pressure actually went beyond to get us financing that worked best for us. I would highly recommend Dolan Lexas . More

by smithers45434
Recommend Dealer
Yes
Employees Worked With
Wellbaum Bhakta. ,Ray Frye, Ashton Carroll
Jan 20, 2020 -

Dolan Lexus responded

Thanks for sharing your 5-star experience. At Dolan Lexus, we aim to satisfy customers' needs and we love helping you find the right vehicle! Enjoy your new car!

January 14, 2020

I love my Lexus and one of the reasons I chose the kea is is because of the excellent customer service. It is always a pleasure taking my car in for service. They are complete and thorough and competitive More

by Jbelliott
Recommend Dealer
Yes
Employees Worked With
Kymberly Platt, Misty McCarthy, Ashton Carroll
Jan 14, 2020 -

Dolan Lexus responded

Thank you so much for your loyal business! We are delighted that you can depend on our Dolan Lexus team for excellent customer service, every time. We hope your newest Lexus is treating you well. Safe driving!

January 14, 2020

I usually have the best experiences here when I come in for service. Bought new tires and was told they would price match. Showed them a price much less expensive at Walmart and was told not the same tire, More

by Melodyalewis
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 15, 2020 -

Dolan Lexus responded

Melody - I'm so sorry to hear that you were disappointed with our service. We would never intentionally mislead our customers so I'd like to get additional details of what happened here. I'm going to look for your contact information, but please consider giving me a call so we can discuss this together. Thank you, Brett Maxwell - Service Manager - 775-525-2601

January 10, 2020

5⭐️ Rob was very easy to work with good knowledge of my vehicle and the needed service and repairs. He provided a complete review of current and future service needed to keep my vehicle in top shape. He More

by naquind
Recommend Dealer
Yes
Employees Worked With
Rob Vidal
Jan 10, 2020 -

Dolan Lexus responded

Thank you for the 5-star review! We are pleased to hear that you enjoyed working with Rob and our service team at Dolan Lexus. We will certainly let Rob know that you appreciate his help!

January 08, 2020

Kimberly was our sales rep when we bought our RX 450h. She was very nice to work with and after some very professional negotiations we came up with a very fair. She even came up with a nice surprise after More

by Dnbstuke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kymberly Platt
Jan 09, 2020 -

Dolan Lexus responded

What a wonderful review! We love to hear that you've had positive experiences with both our Sales and Service Teams. We hope that you've been enjoying your Lexus RX450h and look forward to assisting with your future service needs. Thank you very much!

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