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Dolan Lexus
Reno, NV
688 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 688 reviews
February 12, 2020
Fast and convenient service! Also great at communicating! I arrived early for my appt and they were happy to assist me and made the process easy! I arrived early for my appt and they were happy to assist me and made the process easy! More
by Onlinemiller
Employees Worked With
Carlos Bucio
February 11, 2020
James was very knowledgeable, friendly, engaging and attentive. Too bad he has to pitch sooo many high dollar extras. Same with Brad, but we got out in decent time. Overall a good experience. Jay Sm attentive. Too bad he has to pitch sooo many high dollar extras. Same with Brad, but we got out in decent time. Overall a good experience. Jay Smith More
by Jay
Employees Worked With
James and Brad
February 07, 2020
Service was efficient and helpful. I have been using this dealership since 2000. The people make it great to do business there. Rob, the service advisor, carefully explained car servi I have been using this dealership since 2000. The people make it great to do business there. Rob, the service advisor, carefully explained car service and addressed my concerns. Service charges seem very expensive, but cars very complex. (Sticker shock on the repair bill0 More
by tcalabro1
Employees Worked With
Rob, andlady that handled loaner vehicle process.
February 02, 2020
Jacki and Julie 5 stars for a good positive Attitude. Thank you for always helping me and my family. Also thanks Brad at sales for always calling me back. Attitude. Thank you for always helping me and my family. Also thanks Brad at sales for always calling me back. More
by GeneGX
Employees Worked With
Julie 5 stars for her Good Attitude!, Ashton Carroll
February 01, 2020
Nate was great. He helped us all they way and when the car was not quite ready after purchase they delivered our car to us which was over 3 hours away. Vladimir the finance guy was awesome too car was not quite ready after purchase they delivered our car to us which was over 3 hours away. Vladimir the finance guy was awesome too More
by Francis336
Employees Worked With
Vladimir , Nate Meckley
January 31, 2020
Excellence is sales and service. Repeat customer , I am happy with all angles of my Lexus experience. I will keep coming back for years to come. ⭐️🙌🏻❤️ happy with all angles of my Lexus experience. I will keep coming back for years to come. ⭐️🙌🏻❤️ More
by matthew2
Employees Worked With
Julie Tomlinson , Kymberly Platt
January 30, 2020
Jackie always provides top notch service! She has been our advisor for several maintenance visits and tires. We could not ask for any better service. our advisor for several maintenance visits and tires. We could not ask for any better service. More
by jmhkang
Employees Worked With
Jackie Holland
January 29, 2020
Prompt, efficient, informative in that all work completed was explained in detail. Work that might need to be looked at like tire was also explained was explained in detail. Work that might need to be looked at like tire was also explained More
by vjdea
Employees Worked With
Crispin & Cierra?
January 28, 2020
Purchasing this vehicle was a fantastic experience. Each employee we had contact with were friendly and gracious. I would definitely recommend Dolan Lexus to friends and family. Thank you! employee we had contact with were friendly and gracious. I would definitely recommend Dolan Lexus to friends and family. Thank you! More
by Jiveson4
Employees Worked With
James- Sales, Renee-Service, Unable to recall our finance associate’s name, Eric Aguilar
