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Dolan Lexus

Reno, NV

4.8
688 Reviews

7175 S Virginia St

Reno, NV

89511

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Showing 688 reviews

June 28, 2020

Best service representative there. Super friendly. Doesn’t sell you things you don’t need. Seek her out, you won’t be disappointed. There is a reason she has a line of people waiting to see her. More

by wyoming_919
Recommend Dealer
Yes
Employees Worked With
Kay Andrade
Jun 29, 2020 -

Dolan Lexus responded

Thank you so much for recommending Kay We love to hear that you can depend on her for friendly service. All of us at Dolan Lexus appreciate your support.

June 27, 2020

Service excellent. I wait for car, reading, drinking tea. Car is delivered washed, ready to go. And I feel that it has been checked over thoroughly. More

by MelBear
Recommend Dealer
Yes
Employees Worked With
Kay Andrade
Jun 29, 2020 -

Dolan Lexus responded

Thanks for taking the time to review Dolan Lexus. I am pleased to hear that you enjoyed your experience with us and we look forward to seeing you at your next service visit!

June 23, 2020

My experience with Tanya was so wonderful! I very much My experience with Tanya was so wonderful! I very much dislike buying new cars (in fact my last car was a Brand new 2007 Hylander Hybrid)and ). now More

by Painturpony
Recommend Dealer
Yes
Employees Worked With
Tanya—5(!!++) Stars, Eric Aguilar
Jun 23, 2020 -

Dolan Lexus responded

Thank you for the 5-star review! It was our pleasure to work with you here at Dolan Lexus, and we couldn't be happier to hear that Tanya took good care of you. We will certainly let her know that you appreciate her help, and we hope that you continue to enjoy your newly purchased vehicle!

June 23, 2020

As alwAys Kay is professional and helpful! ThankYou! She As alwAys Kay is professional and helpful! Thank You! She communicates well and makes the process of getting my Lexus serviced so easy BBC and worry More

by Lisa
Recommend Dealer
Yes
Employees Worked With
Kay Andrade
Jun 23, 2020 -

Dolan Lexus responded

Lisa, thank you for the review! Kay is an exceptional member of our team at Dolan Lexus, and we will certainly let her know that you appreciate her help!

June 17, 2020

Kay is the finest representative and is always professional. She exemplifies the Dolan motto of Family. We have purchased two Lexus cars from Dolan and highly recommend Dolan Lexus for sales and s More

by coach K
Recommend Dealer
Yes
Employees Worked With
Kay Andrade, Jeremiah Abujasen
Jun 18, 2020 -

Dolan Lexus responded

Thank you for reviewing Dolan Lexus! It's wonderful to hear that Kay took such great care of you during your recent visit. We're grateful for your loyalty and look forward to doing business with you next time!

June 12, 2020

Jerimiah helped us to get a Lexus SUV. My husband and I test drive the car and fall in love with the car right away, the color of the car Im not sure about and I asked Jeremiah if we can get different colo More

by LAP
Recommend Dealer
Yes
Employees Worked With
Jeremiah Abujasen
Jun 12, 2020 -

Dolan Lexus responded

Thank you for reviewing Dolan Lexus and for giving a shout out to Jeremiah. We are thrilled to hear that our entire team was was so accommodating and made sure your family drove off in the perfect Lexus SUV! It was a pleasure to work with you and we look forward to seeing you in the future.

June 12, 2020

Jacki is always very pleasant and is both knowledgeable and efficient. Work was done timely. Felt necessary controls are in place to minimize the spread of the virus. Miss the pastry bar. More

by Moise
Recommend Dealer
Yes
Employees Worked With
Jacki
Jun 12, 2020 -

Dolan Lexus responded

Thank you for the review! We are so glad Jacki provided the pleasant and knowledgeable service we pride ourselves on at Dolan Lexus. We miss the pastry bar as well, but customer safety is our number one priority, and we are glad we made your visit as comfortable as possible. We look forward to your next visit!

June 05, 2020

The service visit was excellent, everything was done to a high standard. I was treated with courtesy and respect and offered a new loaner car. More

by tf t330
Recommend Dealer
Yes
Employees Worked With
Kay Andrade, Carlos Bucio, Lexie Brecke
Jun 05, 2020 -

Dolan Lexus responded

Thanks for taking a moment to review Dolan Lexus! We strive to provide guests with five-star service and it makes us happy to hear that came through to you. See you next time!

June 03, 2020

My first service visit at Dolan Lexus went well. Everyone there is professional and friendly. I would definitely recommend this dealership for both sales & service. More

by RenoDee
Recommend Dealer
Yes
Employees Worked With
Julie
Jun 04, 2020 -

Dolan Lexus responded

I'm so happy to hear that your first visit to Dolan Lexus was such a pleasant experience! Our team is looking forward to taking care of you next time!

May 30, 2020

The service employees are the best! I would recommend this Lexus dealership to anyone who wants excellent service in the Tahoe/Reno area! They are very professional! More

by Darlene Fairbank
Recommend Dealer
Yes
Employees Worked With
Dane, Kay Andrade
Jun 01, 2020 -

Dolan Lexus responded

Hi Darlene, feedback like this truly makes our day! Thanks for trusting the Dolan Lexus service team. See you next time!

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