Dolan Lexus
Reno, NV
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Best service representative there. Super friendly. Doesn’t sell you things you don’t need. Seek her out, you won’t be disappointed. There is a reason she has a line of people waiting to see her. Doesn’t sell you things you don’t need. Seek her out, you won’t be disappointed. There is a reason she has a line of people waiting to see her. More
Service excellent. I wait for car, reading, drinking tea. Car is delivered washed, ready to go. And I feel that it has been checked over thoroughly. Car is delivered washed, ready to go. And I feel that it has been checked over thoroughly. More
My experience with Tanya was so wonderful! I very much My experience with Tanya was so wonderful! I very much dislike buying new cars (in fact my last car was a Brand new 2007 Hylander Hybrid)and ). now My experience with Tanya was so wonderful! I very much dislike buying new cars (in fact my last car was a Brand new 2007 Hylander Hybrid)and ). now I’m much more Likely to come back in a couple of years to get another vehicle. Tanya was Very knowledgeable about the Different Car Brand Specs,regardless if it was a Lexus or Cadillac etc. . I test drove several different brands and she was efficient, patient, and friendly and No Pressure, very important to me....and after going to other dealers I came back to purchase from her specifically because of this reason. Liked the no haggle experience and yet able to get a good financing rate to make the payments fit. More
As alwAys Kay is professional and helpful! ThankYou! She As alwAys Kay is professional and helpful! Thank You! She communicates well and makes the process of getting my Lexus serviced so easy BBC and worry As alwAys Kay is professional and helpful! Thank You! She communicates well and makes the process of getting my Lexus serviced so easy BBC and worry free! More
Kay is the finest representative and is always professional. She exemplifies the Dolan motto of Family. We have purchased two Lexus cars from Dolan and highly recommend Dolan Lexus for sales and s professional. She exemplifies the Dolan motto of Family. We have purchased two Lexus cars from Dolan and highly recommend Dolan Lexus for sales and service. More
Jerimiah helped us to get a Lexus SUV. My husband and I test drive the car and fall in love with the car right away, the color of the car Im not sure about and I asked Jeremiah if we can get different colo test drive the car and fall in love with the car right away, the color of the car Im not sure about and I asked Jeremiah if we can get different color, no hesitation, no questions; he got me the color I wanted. He treated us with respect, he made our buying experience enjoyable and no pressured. My decisions to come because of my bad experience from Mercedes Benz of Reno. I’m glad I did. Thank you for all the staff of Dolan Group, Chrispin Pascual, Dane and Vladimir, for the others I don’t recall their names thanks again. More
Jacki is always very pleasant and is both knowledgeable and efficient. Work was done timely. Felt necessary controls are in place to minimize the spread of the virus. Miss the pastry bar. and efficient. Work was done timely. Felt necessary controls are in place to minimize the spread of the virus. Miss the pastry bar. More
The service visit was excellent, everything was done to a high standard. I was treated with courtesy and respect and offered a new loaner car. high standard. I was treated with courtesy and respect and offered a new loaner car. More
My first service visit at Dolan Lexus went well. Everyone there is professional and friendly. I would definitely recommend this dealership for both sales & service. there is professional and friendly. I would definitely recommend this dealership for both sales & service. More
The service employees are the best! I would recommend this Lexus dealership to anyone who wants excellent service in the Tahoe/Reno area! They are very professional! this Lexus dealership to anyone who wants excellent service in the Tahoe/Reno area! They are very professional! More