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Dolan Lexus

Reno, NV

4.8
688 Reviews

7175 S Virginia St

Reno, NV

89511

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Showing 688 reviews

July 24, 2020

Staff are uniformly professional, personable and knowledgeable. We’ve bought 3 cars from this dealership and couldn’t be more pleased. Love their attention to detail More

by kmpipkin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Vidal, Kay Andrade
Jul 24, 2020 -

Dolan Lexus responded

Thank you for the 5-star review! We are grateful for your returning business here at Dolan Lexus, and we look forward to your next visit!

July 22, 2020

We love our Lexus! The Dolan Family really does make us feel special and they always take care of us. They have gone out of their way to include us and because of that we will be with them for life! More

by James Barkley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie , Kymberly Platt, Carlos Bucio, Misty McCarthy, Ashton Carroll
Jul 22, 2020 -

Dolan Lexus responded

James, thank you for the review! We are so grateful we have you as a customer here at Dolan Lexus, and we look forward to your next visit!

July 18, 2020

They were very helpful. I was out of town and needed to service my is350 in a hurry. Julie got me in and out in about an hour and a half. Julie you are awesome. Thanks again. Jim Morgan More

by mrjimmorgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Bucio
Jul 20, 2020 -

Dolan Lexus responded

Thank you, Jim! It was a pleasure assisting you and we're glad Julie could get you back on the road in your Lexus IS 350 so quickly. Safe driving and we hope to see you sometime down the road! - The Dolan Lexus Team

July 14, 2020

Great experience no hassle from time we arrived to test drive it to time we finalize the financing two days later. Just moved into Reno area and would recommend this dealership to anyone who would ask. Def More

by tsardonia
Recommend Dealer
Yes
Employees Worked With
James Williams Steve Dessy
Jul 14, 2020 -

Dolan Lexus responded

We're so glad to hear that you had such a stress-free time buying your new car at Dolan Lexus! Thank you for your endorsement, and welcome to Reno!

July 09, 2020

Julie was my service advisor and she could not have been kinder! Frank Casey was so kind to call me and explain everything as well! More

by sue12357
Recommend Dealer
Yes
Employees Worked With
Frank Casey and Julie T.
Jul 10, 2020 -

Dolan Lexus responded

Hi Sue, thank you for sharing such kind feedback. We're pleased to hear that both Julie and Frank were so accommodating during your visit to Dolan Lexus. Our team looks forward to working with you in the future!

July 09, 2020

Prompt. Courteous. Knowledgeable. This service department always over delivers on their obligations. I have been a customer of Dolan Lexus for over 20 years and plan to be a customer for 20 more. More

by Johanna
Recommend Dealer
Yes
Employees Worked With
Stefan Precup, Kymberly Platt, Kay Andrade, Misty McCarthy, Ashton Carroll
Jul 09, 2020 -

Dolan Lexus responded

We're honored to have you as a loyal customer, Johanna! All of us at Dolan Lexus are grateful for this endorsement and your continued business.

July 07, 2020

I had an amazing experience at Dolan Lexus in Reno. Alex and Juan were very helpful in sales. Thank you Dolan Lexus for my new car and excellent customer service!! More

by Stacey
Recommend Dealer
Yes
Employees Worked With
Alex, Juan, Juan Jimenez
Jul 07, 2020 -

Dolan Lexus responded

Stacey - It was our pleasure to assist you and we are delighted to hear that you're a happy customer! Thank you so much for your rave review. We will share your kind feedback with Alex and Juan.

July 04, 2020

Recieved excellent service. Cierra was knowledgeable and courteous. The work was completed on time and all the work required was completed. The vehicle was washed after service and was clean and ready. Over More

by louisrenner
Recommend Dealer
Yes
Employees Worked With
Cierra the service writer was right on top of things. Excellent job.
Jul 06, 2020 -

Dolan Lexus responded

Louis, thank you for taking the time to leave us a five-star review. It is wonderful to hear that our team provided you with the excellent service that we strive for at Dolan Lexus. We are proud to have your business and look forward to working with you next time.

July 03, 2020

Staff is courteous, friendly and puofessional. Car maintenance was done well and on time.. Special shoutout to Carson the van driver who was wonderful! Jacki Holland was also professional, knowledgea More

by claiser
Recommend Dealer
Yes
Employees Worked With
Jacki Holland was great, Carlos Bucio
Jul 06, 2020 -

Dolan Lexus responded

Thank you for sharing your feedback. All of us at Dolan Lexus are proud to have earned your five-stars and we look forward to working with you in the future.

June 30, 2020

I had a great experience from start to finish. My service rep Crispin was very helpful and listen to my concerns. A Good follow up More

by Linda
Recommend Dealer
Yes
Employees Worked With
Crispin. 5 star rating
Jun 30, 2020 -

Dolan Lexus responded

Linda, thank you for leaving us a five-star review! I am glad to hear that the Dolan Lexus team took care of you.

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