Dolan Lexus
Reno, NV
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I have been coming to Lexus for all of my car’s services but this is the first time it took more than 2 hours for an oil change And they forgot to close the hood of my car☹️I still love coming here 😊 Thank but this is the first time it took more than 2 hours for an oil change And they forgot to close the hood of my car☹️I still love coming here 😊 Thank you!! More
Very pleased with service at Lexus. Especially like working with Kay Andrade. She is very customer care oriented and is very knowledgeable. I always request her when scheduling service working with Kay Andrade. She is very customer care oriented and is very knowledgeable. I always request her when scheduling service More
Amazing experience the staff goes above and beyond. I’ve bought four cars from them and each time is a breeze. Thank you Dolan Lexus bought four cars from them and each time is a breeze. Thank you Dolan Lexus More
Love the Dolan Lexus dealership. We have always brought our car there for service. Worked with Jackie, Kay, Lexie and Carlos. All excellent people. The overall cleanliness is excellent. our car there for service. Worked with Jackie, Kay, Lexie and Carlos. All excellent people. The overall cleanliness is excellent. More
Always friendly and competent employees. Loved the online reservation process. Always appreciate the car wash. Delivered the service as requested with suggestions of justified maintenance. reservation process. Always appreciate the car wash. Delivered the service as requested with suggestions of justified maintenance. More
Bought Lexus RX350 14 years ago and have used only Dolan for servicing. I trust them to keep my vehicle in top condition and they have. Along with that , I get friendly and efficient service. Kay Andrade ha for servicing. I trust them to keep my vehicle in top condition and they have. Along with that , I get friendly and efficient service. Kay Andrade has been my service rep for most of these 14 years It’s like dealing with a friend. Wouldn’t buy from any other dealership More
My consultant Julie was fantastic. The arrival and scheduling was not so great. The girl that came to my car when I arrived was not friendly in the least bit. When I called for the appointment they we scheduling was not so great. The girl that came to my car when I arrived was not friendly in the least bit. When I called for the appointment they were great on the phone but scheduled me with my consultant when she was on her lunch. Then I was told they wouldn't start on my car for another 45 minutes. It just wasn't a good experience. But again Julie was amazing. More
The dealership was very busy but they did an excellent job of taking care of everyone. Kay, who helped me was very professional and knows her job well. I have been dealing With Dolan Lexus since 2001 an job of taking care of everyone. Kay, who helped me was very professional and knows her job well. I have been dealing With Dolan Lexus since 2001 and I have been very satisfied with them. More
Ray,Brad & Zak were great people to work with in buying a car . Very professional and understanding. Honest & listens. Great experience! Good Service. Thank you! car . Very professional and understanding. Honest & listens. Great experience! Good Service. Thank you! More
Zach, Jeremiah and Vladimir were all wonderful! Thus what I get every time I visit Dolan Lexus!! And my hero Kay ( my service manager is the absolute best!!! I will never own anything but a Lexus and I will I get every time I visit Dolan Lexus!! And my hero Kay ( my service manager is the absolute best!!! I will never own anything but a Lexus and I will never go anywhere but Dolan❤️❤️❤️ More