Dolan Lexus
Reno, NV
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Your service was very good. Jacki was very professional, friendly, and knowledgeable. Cheyenne was great too. My appointment was easily made and when I went I was acknowledged immediately friendly, and knowledgeable. Cheyenne was great too. My appointment was easily made and when I went I was acknowledged immediately More
I came in for regular service and was up graded to a 30000 mile service which included everything. The staff was very friendly and very sweet. Thank you 30000 mile service which included everything. The staff was very friendly and very sweet. Thank you More
Pleasant service writers to work with. They were understanding of my need to have access to a courtesy car. I picked up my car at the designated time. Thank you for good customer service! understanding of my need to have access to a courtesy car. I picked up my car at the designated time. Thank you for good customer service! More
Dominic, Jonathan, and Vladimir were attentive, knowledgeable, professional, and friendly. We had a good experience and ended up with driving home our Lexus. We definitely would recommend Dolan L knowledgeable, professional, and friendly. We had a good experience and ended up with driving home our Lexus. We definitely would recommend Dolan Lexus to our family and friends. More
They “just get it done!” For more than 10 years and multiple purchases/leases I travel from the Bay Area because they make it easy for me to get my auto needs met. multiple purchases/leases I travel from the Bay Area because they make it easy for me to get my auto needs met. More
As usual, my car maintenance experience was subpar because of several disconnects in your service department. There is vast room for improvement so that one believes he/she is a valued customer. because of several disconnects in your service department. There is vast room for improvement so that one believes he/she is a valued customer. More
Kay was very helpful and was able to squeeze me in as a drop in. We had unforeseen circumstances warranting a trip to out of state and our car needed an overdue oil change. I appreciate her positive a drop in. We had unforeseen circumstances warranting a trip to out of state and our car needed an overdue oil change. I appreciate her positive attitude More
The service dept at this dealership has always been very welcoming and thorough. In fact, Jackie has always been an outstanding service advisor for every visit! welcoming and thorough. In fact, Jackie has always been an outstanding service advisor for every visit! More
Our service writer was Kay and she did a great job for us. She followed up with us when we were supposed to get picked up. They also did all the recall work so we didn’t have to make 2 appointments. It wa us. She followed up with us when we were supposed to get picked up. They also did all the recall work so we didn’t have to make 2 appointments. It was a wonderful experience. More