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Dolan Lexus

Reno, NV

4.8
688 Reviews

7175 S Virginia St

Reno, NV

89511

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Showing 688 reviews

November 20, 2020

I have been to Dolan Lexus of Reno 2 times in 3 weeks . Both times Kay was my advisor . All I can say is what a great feeling it was to have such amazing service ! It was a great pleasure to meet and More

by Matt and Amy M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kay Andrade
Nov 23, 2020 -

Dolan Lexus responded

Thank you for the review! Kay is an excellent member of our team at Dolan Lexus, and we will certainly pass along your kind words. We are grateful for your business, and we look forward to your next visit!

November 14, 2020

As usual, the service department did its usual excellent job. Always timely, courteous and efficient. My compliments to my service contact Dane, he kept us posted on progress and always with a smile. Tha More

by Ctshoaff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Peiler, Service Dept., Jeremiah Abujasen
Nov 16, 2020 -

Dolan Lexus responded

Thank you for taking the time to leave us a review! It is always a pleasure to service your vehicle here at Dolan Lexus, and we will certainly let Dane know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

October 31, 2020

Salesman was nice and finance manager was very helpful. Overall customer service was excellent, salesman take his time to explain all features or functions in my car. More

by tonyred88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Nov 01, 2020 -

Dolan Lexus responded

Tony - Thank you for the great feedback about your recent buying experience! We are delighted to hear that you're satisfied with our customer service. All of us at Dolan Lexus wish you safe and happy travels in your new vehicle.

October 28, 2020

Very efficient with quality results. Everyone seems to be involved in making the service visit the best possible experience. I recommend Dolan Lexus to all More

by mpattyw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie
Oct 28, 2020 -

Dolan Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Dolan Lexus, and we look forward to your next visit!

October 28, 2020

The Dolan Dealer staff is knowledgeable, courteous and always treats me with respect. When my vehicle is in for service I know it is in good hands. More

by Sil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Garcia , Kay Andrade
Oct 29, 2020 -

Dolan Lexus responded

Thank you for taking the time to leave us a review! We are grateful for your business here at Dolan Lexus, and if you ever need anything else, don't hesitate to come back and see us again!

October 27, 2020

Nice place, most of staff was nice. Service was quick and done great. Waiting area nice and clean they had a small complementary coffee stand that was nice More

by Jadebaddhuh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane
Oct 27, 2020 -

Dolan Lexus responded

Thank you for trusting Dolan Lexus to get the job done! We look forward to taking care of you during your next service visit!

October 27, 2020

Dolan Lexus was first class all the way through the process. Dane Peiler my service advisor was very professional and extremely helpful. He communicated the problem to me in a timely manner and arrange More

by williammcandrews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Peiler
Oct 27, 2020 -

Dolan Lexus responded

Hi William - Thank you for taking the time to review us! It is wonderful to hear that Dane delivered such an excellent service experience. We appreciate your business and hope to work with you again at Dolan Lexus. Safe travels!

October 24, 2020

The whole experience was very good. Jeremiah was informative and we didn’t feel pressured at all. Brad in finance was also excellent. Would highly recommend dealership. More

by gecrad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Garlick, Jeremiah Abujasen
Oct 26, 2020 -

Dolan Lexus responded

Thank you so much for recommending Dolan Lexus! We love to hear that Jeremiah and Brad made your car-buying process pressure-free. Safe travels in your new ride!

October 22, 2020

Great dealership with great service. Everyone treats you will. They always do such a great job! Thanks to Julie and everyone at dolan lexus. Highly recommended. More

by Slotmaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Tomlinson
Oct 23, 2020 -

Dolan Lexus responded

Thank you for reviewing Dolan Lexus! We're pleased to hear that Julie and the rest of our team provided you with great service. Hope to see you next time!

October 21, 2020

My service on our 2017 Lexus ES 350 was completed very professionally. Kay Andrade did an outstanding gob and made sure everything was done correctly. More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kay Andrade
Oct 22, 2020 -

Dolan Lexus responded

Hi Tom - Thank you for trusting us with your 2017 Lexus ES 350! We appreciate you sharing this feedback about your experience working with Kay and our Service Department. Hope to see you next time at Dolan Lexus!

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