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Dolan Lexus

Reno, NV

4.8
688 Reviews

7175 S Virginia St

Reno, NV

89511

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Showing 688 reviews

March 29, 2021

On Tuesday, March 23, 2021, I took my Lexus RX 350 to Dolan Lexus for its 20,000 mile service. Upon arrival I was Checked-In by a Service Advisor named Kerian Tavey. After the car had been serviced, he m More

by Nevada142
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kerian Tavey
Mar 29, 2021 -

Dolan Lexus responded

Thank you for the great feedback! We appreciate your confidence in our team and are happy to hear that you had such an excellent experience working with Kerian. Drive safely in your Lexus RX 350, and we hope to see you again at Dolan Lexus!

March 23, 2021

Kymberly Platt at Dolan Lexus was so helpful, kind, and personable in finding the exact IS350 my wife and I were looking for. We would recommend her to anyone and know they would have a similar experience. More

by Tom Federici
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kymberly Platt
Mar 23, 2021 -

Dolan Lexus responded

Tom - Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that Kymberly earned your five-stars. Congratulations to you and your wife on your new Lexus IS 350, and enjoy it! We hope to see you again at Dolan Lexus!

March 19, 2021

I have purchased several Lexus from Dolan over the years the service is excellent and the cars are extremely reliable and comfortable. I strongly recommend Dolan Lexus. More

by g.oswaldnv
Recommend Dealer
Yes
Employees Worked With
Kay Andrade
Mar 19, 2021 -

Dolan Lexus responded

We are so grateful for your years of business and your great review! It is gratifying to know that our team always takes such top-notch care of you. Thank you from all of us at Dolan Lexus!

March 13, 2021

Dolan Lexus IS a wonderful dealership to purchase a car. Christopher is very professional and knowledgeable, and I felt comfortable working with him. I would definitely recommend Dolan Lexus to anyone who i More

by momalmo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Micelli *****
Mar 15, 2021 -

Dolan Lexus responded

Thank you for taking the time to leave us a review! Christopher is an excellent member of our team at Dolan Lexus, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

March 12, 2021

Zach was very good at his job he knew his products. We’ were looking for AWD but wanted a smaller car then the GS350 we owned. We drove at least five different cars NX ,IS,RX,ES then drove our GS 350 home. More

by Walt Voigt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Aguilar
Mar 12, 2021 -

Dolan Lexus responded

Walt, we are thrilled that our team could help you drive away in your perfect cars! Thank you for giving Dolan Lexus your business and excellent review. Congratulations on your new Lexus GS 350 and Lexus ES 250!

March 08, 2021

I look forward to my service appointments because of Kay’s professionalism, friendliness, her knowledge regarding my LEXUS, it’s service requirements and timely completion! More

by Paul Gorley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kay Andrade
Mar 09, 2021 -

Dolan Lexus responded

Thank you for your continued support of Dolan Lexus and your confidence in Kay! We are delighted to have you as a customer and we look forward to seeing you next time, Paul. Drive safely!

February 25, 2021

It was a pleasure working with everyone at Dolan Lexus and especially Kymberly who was so knowledgeable, personable, efficient and patient. She was wonderful. Brad, Dominic and Rene were also very profess More

by Happy driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad, Dominic and Rene, Kymberly Platt
Feb 25, 2021 -

Dolan Lexus responded

We are delighted that our team took such great care of you and made you a happy customer. Thank you for giving Dolan Lexus your business and excellent review! We wish you many safe and happy miles ahead.

February 11, 2021

Kay is why I go to Dolan. She should lead the Dept. I trust her. Only ask to see Kay when your Lexus needs service. You will always be treated with respect, you will be fully informed as to what needs to More

by Onlyseekay
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kay Andrade
Feb 11, 2021 -

Dolan Lexus responded

Reviews like this one always make us smile! It's fantastic to hear how confident you are in Kay, and we'll be sure to pass along your kind words to her. Thank you for trusting Dolan Lexus with all your repair and maintenance needs!

February 10, 2021

Julie is the best! Service Department goes above and beyond! The best service department in Reno and Spark. The only problem they were out of donuts!🙁 More

by Sherry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie, Carlos Bucio
Feb 10, 2021 -

Dolan Lexus responded

We're so lucky to have you in the Dolan Lexus family, Sherry! Your support means the world to us (and we'll be sure to have more donuts in the future!). Thank you for trusting Julie and the rest of our service team with all your repair and maintenance needs!

February 05, 2021

Great experience with Dolan. Knowledgeable service manager. Friendly staff. Have owned Lexus vehicles for over ten years. A very satisfied customer. 25 words are too many words. More

by klanning57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keiran
Feb 05, 2021 -

Dolan Lexus responded

Thank you for taking the time to leave us a review! We are grateful for your returning business here at Dolan Lexus, and we look forward to your next visit!

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