Dolan Lexus
Reno, NV
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On Tuesday, March 23, 2021, I took my Lexus RX 350 to Dolan Lexus for its 20,000 mile service. Upon arrival I was Checked-In by a Service Advisor named Kerian Tavey. After the car had been serviced, he m Dolan Lexus for its 20,000 mile service. Upon arrival I was Checked-In by a Service Advisor named Kerian Tavey. After the car had been serviced, he met with me and explained all facets of the service that had been done ensuring that I had no questions. Kerian did an excellent job and is an asset to the dealership. I would recommend Dolan Lexus for anyone wishing to have their Lexus vehicle serviced. More
Kymberly Platt at Dolan Lexus was so helpful, kind, and personable in finding the exact IS350 my wife and I were looking for. We would recommend her to anyone and know they would have a similar experience. personable in finding the exact IS350 my wife and I were looking for. We would recommend her to anyone and know they would have a similar experience. More
I have purchased several Lexus from Dolan over the years the service is excellent and the cars are extremely reliable and comfortable. I strongly recommend Dolan Lexus. the service is excellent and the cars are extremely reliable and comfortable. I strongly recommend Dolan Lexus. More
Dolan Lexus IS a wonderful dealership to purchase a car. Christopher is very professional and knowledgeable, and I felt comfortable working with him. I would definitely recommend Dolan Lexus to anyone who i Christopher is very professional and knowledgeable, and I felt comfortable working with him. I would definitely recommend Dolan Lexus to anyone who is looking for a great car and buying experience. More
Zach was very good at his job he knew his products. We’ were looking for AWD but wanted a smaller car then the GS350 we owned. We drove at least five different cars NX ,IS,RX,ES then drove our GS 350 home. were looking for AWD but wanted a smaller car then the GS350 we owned. We drove at least five different cars NX ,IS,RX,ES then drove our GS 350 home. A day later. We perchaced. the ES250. Our 1st four since our Alfa Spider!!!Thanks Zack More
I look forward to my service appointments because of Kay’s professionalism, friendliness, her knowledge regarding my LEXUS, it’s service requirements and timely completion! Kay’s professionalism, friendliness, her knowledge regarding my LEXUS, it’s service requirements and timely completion! More
It was a pleasure working with everyone at Dolan Lexus and especially Kymberly who was so knowledgeable, personable, efficient and patient. She was wonderful. Brad, Dominic and Rene were also very profess and especially Kymberly who was so knowledgeable, personable, efficient and patient. She was wonderful. Brad, Dominic and Rene were also very professional, helpful and friendly. They all made what could be a very stressful experience a smooth ooth one. Outstanding customer service. More
Kay is why I go to Dolan. She should lead the Dept. I trust her. Only ask to see Kay when your Lexus needs service. You will always be treated with respect, you will be fully informed as to what needs to trust her. Only ask to see Kay when your Lexus needs service. You will always be treated with respect, you will be fully informed as to what needs to be done to your car by a lady who knows what she’s talking about better than any other Service Advisor. More
Julie is the best! Service Department goes above and beyond! The best service department in Reno and Spark. The only problem they were out of donuts!🙁 beyond! The best service department in Reno and Spark. The only problem they were out of donuts!🙁 More
Great experience with Dolan. Knowledgeable service manager. Friendly staff. Have owned Lexus vehicles for over ten years. A very satisfied customer. 25 words are too many words. manager. Friendly staff. Have owned Lexus vehicles for over ten years. A very satisfied customer. 25 words are too many words. More