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Dolan Lexus

Reno, NV

4.8
688 Reviews

7175 S Virginia St

Reno, NV

89511

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Showing 688 reviews

June 16, 2021

Love this place. Everyone is friendly and the service is fast. The technician actually stayed past quitting time to get my car done that day. More

by Denise1206
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kieran
Jun 16, 2021 -

Dolan Lexus responded

Denise, thank you for your business and your confidence in our team! We are thrilled to have you as a customer here at Dolan Lexus and we hope to see you again down the road. Have a wonderful day!

June 07, 2021

I’m so blessed to have Dolan Lexus as my dealer. Always ready to accommodate their customers. I needed a last minute oil change!!! Got me in right away!!!! Thank you Daniel!!!!! My cars lifter noise is gon More

by sue.reyes9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Jun 07, 2021 -

Dolan Lexus responded

Sue - Thank you for taking the time to review us! We are thrilled to hear that you had such a successful experience working with Daniel and the Dolan Lexus team. Drive safely, and we hope to see you again down the road!

May 03, 2021

Dolan Lexus IS first class all the way. Been with them for service for 10 years. Started with Kay Andrade and still with her. She is a total professional who knows her stuff and works with you through a g More

by Chuck_Sonntag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kay Andrade
May 04, 2021 -

Dolan Lexus responded

Chuck - Thank you for the rave review! We truly appreciate your longtime business and support. It's wonderful that you can depend on Kay for professional service, every visit. All of us at Dolan Lexus wish you safe driving!

April 30, 2021

They are always willing to work around my schedule. I love being able to have a loaner. A loaner also lets me try out a newer model. They have always gone above and beyond More

by judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kay Andrade
Apr 30, 2021 -

Dolan Lexus responded

Judy, thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Dolan Lexus, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

April 24, 2021

Everything is handled perfectly, both for regular service or a problem. Daylong handled the paperwork, arranged for me to have a loaner car and then notified me as soon as my car was ready. More

by Vickersville
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darken Sellers - Service Dept.
Apr 26, 2021 -

Dolan Lexus responded

Thanks for leaving us a review. We're grateful for your confidence in Dolan Lexus!

April 07, 2021

Daylen was excellent to work with he got everything accomplished that I asked for service was great from the dealycar was clean and the noise inside the cab is gone we are very pleased. More

by konabutch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
daylen
Apr 07, 2021 -

Dolan Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Daylen took good care of you here at Dolan Lexus, and we will certainly pass along your kind words. If you ever need anything else, don't hesitate to come back and see us again!

April 05, 2021

I recently purchased a vehicle through Lexus Reno and truly can’t say enough about how amazing Jeremiah made the car buying process! I was nervous going in being a single mom and knowing nothing about ca More

by Mollycole826
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashton Carroll, Jeremiah Abujasen
Apr 06, 2021 -

Dolan Lexus responded

Congratulations on your new car, Molly! We are delighted to hear that Jeremiah and Ashton went above and beyond to make you a happy customer. Thank you for choosing Dolan Lexus and taking the time to share your glowing review!

April 04, 2021

I went to do the car service and work Ed with Kay. I had very good experience with Kay, she is very helpful and efficient! Thanks! More

by liu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kay Andrade, Carlos Bucio, Lexie Brecke
Apr 05, 2021 -

Dolan Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Dolan Lexus, and we will certainly let Ed and Kay know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

April 02, 2021

I got an excellent service with Kay Andrade my service advisor, keep up the good work. Highly recommended service advisor, friendly and doing an exceptional job. More

by cc88
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kay Andrade, Carlos Bucio
Apr 02, 2021 -

Dolan Lexus responded

Thank you for trusting Dolan Lexus to get the job done! We look forward to taking care of you next time!

March 30, 2021

I spoke beforehand with Daylen in the service dept on 100k service on my SUV. Reasonably priced considering the amount of labor involved, free loaner car, and no surprises on the cost. I’m very pleased More

by Bob H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daylen
Mar 30, 2021 -

Dolan Lexus responded

Bob, thank you for taking the time to leave us a review! It was our pleasure to service your SUV here at Dolan Lexus, and we will certainly let Daylen know that you appreciate the help. If you ever need anything else, don't hesitate to come back and see us again!

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