Dolan Lexus

Everything went very smoothly. In and out for a simple service service More

Probably the best car buying experience I’ve ever had. Chris my salesman was great! Managers Ashton and Brad friendly and professional. Expect to to business with them again in the future. Chris my salesman was great! Managers Ashton and Brad friendly and professional. Expect to to business with them again in the future. More

Service team is super accommodating, Stephanie in particular. Honesty and integrity still matter at Dolan. She try cares about clients. On a prior visit when a loaner car was not available as promise particular. Honesty and integrity still matter at Dolan. She try cares about clients. On a prior visit when a loaner car was not available as promised, this team immediately arranged for alternative support and provided a private ride--appteciated in the midst of the COVID pandemic and social distancing standards! More

Employees are very professional and adapt to our changing needs and circumstances. Facilities are clean, comfortable and well organized. Products are well designed and fun to drive. needs and circumstances. Facilities are clean, comfortable and well organized. Products are well designed and fun to drive. More

Great service.Easy to work with.Keeps you updated Great service. Easy to work with. Keeps you updated through texts and calls. This sums up my review of the service. Thank you very much. Great service. Easy to work with. Keeps you updated through texts and calls. This sums up my review of the service. Thank you very much. More

When I called Julie Tomlinson (my Lexus Rep) and explained my problem she immediately picked up on my concern (like she always does). She told me to bring the car in and she would have it checked. I explained my problem she immediately picked up on my concern (like she always does). She told me to bring the car in and she would have it checked. I did. She immediately documented the issue, for the mechanics. She the sent a txt to me with all the information. She then followed up with a status shortly thereafter. Shortly thereafter; she called me and said they found and repaired the problem. She was in the process of doing the paperwork which would take about 15 min. She would call when she was finished. She did, then I came down and signed the paper. She clearly explained the problem/resolution and charges - which SHE ALWAYS DOES. I left Dolan feeling safe again. I am so lucky (and so is Dolan) to have Julie. Thank you Dolan AND Julie. Julie is a real GEM and a KEEPER. She upholds the Dolan reputation in every way. Tks Judi OConnell More

Kieran was very friendly, prompt, thorough and reliable. He also answered any questions I asked. He was very easy to talk to. Great job! I would recommend this service department to my friends. He also answered any questions I asked. He was very easy to talk to. Great job! I would recommend this service department to my friends. More

30,000 maintenance on my Lexus. Julie greeted me from service, took down necessary info. Art Fleming took care of setting me up with my loaner, explaining how to drive a hybrid! Very helpful service, took down necessary info. Art Fleming took care of setting me up with my loaner, explaining how to drive a hybrid! Very helpful More

I met with Debra a week before my 120,000 mile service,. She went over my service history, because I was several months late on my service. She went over everything my car would need, and explained every se She went over my service history, because I was several months late on my service. She went over everything my car would need, and explained every service my car would need in order to bring everything up to date. I was relieved to get everything done in one day. More

Stephanee and Ashley were very helpful and accommodating to my needs to my needs More