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Dolan Lexus

Overview Reviews (688) Inventory (128)

Dolan Lexus

Name: Dolan Lexus
Address: 7175 S Virginia St, Reno, NV, 89511, US
Telephone: (775) 826-5050
Rating: 4.8

4.8

688 Reviews

7175 S Virginia St, Reno, Nevada 89511

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Sales: (775) 826-5050

Service: (775) 348-1090

Parts: (775) 826-5050

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Dolan Lexus

Reno, NV

Overview

Reviews

Vehicles

4.8

688 Reviews

Call Dealership (775) 826-5050

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7175 S Virginia St

Reno, NV

89511

Directions

4.8

688 Reviews

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View 3 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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Purchase Time

Finance Experience

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View 3 Awards

Overview Reviews (688) Inventory (128)

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Sales: (775) 826-5050

Service: (775) 348-1090

Parts: (775) 826-5050

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Showing 688 reviews

December 06, 2021

SERVICE VISIT

Great service always. We are customers of the dealership the last 29 years. Kieran is our contact, very professional with all information and service. Thank you the last 29 years. Kieran is our contact, very professional with all information and service. Thank you More

by No way!

Customer Service

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Kieran, exellent, Carlos Bucio

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Dec 06, 2021 -

Dolan Lexus responded

Thank you for taking the time to give Kieran and the Dolan Lexus team your five stars. We appreciate having you as a customer and look forward to seeing you next time. Take care!

November 28, 2021

SERVICE VISIT

My first visit to Dolan Lexus for service. I was impressed by the professional service I received from my service write , Debra. My loaner vehicle was ready, Mr service requests were noted, and eve impressed by the professional service I received from my service write , Debra. My loaner vehicle was ready, Mr service requests were noted, and every one was courteous. My vehicle was returned washed and ready. Thanks. I will return. More

by girooker

Customer Service

Friendliness

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Debra

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Nov 29, 2021 -

Dolan Lexus responded

We're so pleased that our team impressed you recently! It makes us happy that Debra was wonderful to work with. Thank you for trusting us to take care of your vehicle!

November 28, 2021

SALES VISIT - USED

Kind helpful people. Love my new truck. Only negative was the poor trade in value they gave me for my old truck. Would happily buy off them again and recommend. the poor trade in value they gave me for my old truck. Would happily buy off them again and recommend. More

by Chrisnovak

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Trey

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November 26, 2021

SERVICE VISIT

Julie was great! This dealership operates at a high level of professionalism!! I would definitely recommend buying your vehicle here! level of professionalism!! I would definitely recommend buying your vehicle here! More

by Convertible guy

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Julie , Kay Andrade, Carlos Bucio, Lexie Brecke

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Nov 29, 2021 -

Dolan Lexus responded

We're glad we're delivering the best-in-class client experience we aim for! Thank you for sharing and for recommending Dolan Lexus - we hope to see you again down the road!

November 11, 2021

SERVICE VISIT

I am new to the area just droveover to the dealership I am new to the area just drove over to the dealership with my Issue. In no time Nikolai was talking with me. I left my car was given a loaner. They I am new to the area just drove over to the dealership with my Issue. In no time Nikolai was talking with me. I left my car was given a loaner. They had my car for almost two weeks. The issue was taken care of. They kept me posted on the progress at all times. I will definitely take my car back for service. More

by Andrea

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Nikolai service department.

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Nov 12, 2021 -

Dolan Lexus responded

Hi Andrea-- thanks for coming by Dolan Lexus! We're glad to have your business, and it makes us happy that we could take care of your vehicle's problems. Thanks for trusting the team to help out.

October 21, 2021

SERVICE VISIT

Very nice people. No pressure of any kind. Beautiful facility. Their work is excellent also. facility. Their work is excellent also. More

by mel

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Jeremiah Abujasen

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Oct 21, 2021 -

Dolan Lexus responded

Mel, thanks for the great review of Dolan Lexus! We're happy to hear that our team was kind and delivered excellent service.

October 21, 2021

SERVICE VISIT

Julie went beyond to solve my issues. She helped get a loaner and was able to fix my Lexus in a timely fashion. loaner and was able to fix my Lexus in a timely fashion. More

by Pat P

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Julie in servjce, Kay Andrade

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Oct 21, 2021 -

Dolan Lexus responded

Pat, thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with Julie and the Dolan Lexus team. Drive safely, and we hope to see you back next time!

October 20, 2021

SALES VISIT - NEW

This dealership consistently exceeds my expectations for service and customer communication. I highly recommend them service and customer communication. I highly recommend them More

by doc_consultant

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Carlos Bucio

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Oct 20, 2021 -

Dolan Lexus responded

Nothing brightens our day like hearing we consistently exceed your expectations! Thank you for your loyalty to Dolan Lexus, and drive safely until we see you next!

October 11, 2021

SERVICE VISIT

Kieran is professional he got back to me with my car diagnosis and got it fixed diagnosis and got it fixed More

by Leonna chan

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Kay Andrade

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Oct 11, 2021 -

Dolan Lexus responded

We're glad Kieran could offer you solutions for your concerns, Leonna! Thank you for putting your trust in Dolan Lexus and drive safely!

October 07, 2021

SERVICE VISIT

Dolon lexus is very personable and accomadating. This is the cleanest lexus dealership I have ever been in. I give them five stars! the cleanest lexus dealership I have ever been in. I give them five stars! More

by Jeaniepearson4

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Tyler

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Oct 07, 2021 -

Dolan Lexus responded

Jeanie, we're so grateful for your 5 stars! We do all we can to accommodate our loyal guests, and it's great to hear we're succeeding. Thank you for supporting Dolan Lexus, and we look forward to your next visit!

Oct 07, 2021 -

Jeaniepearson4 responded

A car owner can't do better then the Dolon Lexus family.

Dolan Lexus

Dolan Lexus Awards Awards

Showing 688 reviews

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