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Dolan Lexus

Reno, NV

Overview
Reviews
Vehicles
4.8
688 Reviews
Call Dealership (775) 826-5050
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7175 S Virginia St

Reno, NV

89511

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Showing 688 reviews

January 25, 2022

Super friendly. Dominic Sanguinetti was are sales person he did a great job for us. More

by Doug Matthew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Sanguinetti , Eric Aguilar
Report | Print
Jan 26, 2022 -

Dolan Lexus responded

Hi Doug - We are so happy to see your great review of Dominic and our team! Thank you for choosing Dolan Lexus and for sharing your experience. Enjoy your new car!

January 21, 2022

Service Writer Kieran Tavey works fast and efficiently Service Writer Kieran Tavey works fast and efficiently and has a great personality. Customers get top notch service! Ray Garland More

by raygarland2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Bucio
Report | Print
Jan 24, 2022 -

Dolan Lexus responded

Hi Ray - We are delighted to hear about your positive experience with Kieran and our team! Thank you for trusting Dolan Lexus with your business, we hope to welcome you back for all your future services.

January 14, 2022

I think Stacey is doing her best to help customers like us who were with LEXUS for a decade or more, but We experienced lately that for any small maintenance or change oil/filter costs us big money, I.e $5 More

by cc88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stacy Greener
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January 07, 2022

When moving to a Reno Nevada six years ago, found Dolan Lexus for routine maintenance to the new Lexus I brought with me. Service was excellent. Three years later a thoughtless driver ran a stop sign and t More

by Patamalfi
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cannot remember names. All Are cordial
Report | Print
Jan 08, 2022 -

Dolan Lexus responded

We're happy to be here for you no matter what you need! It's our pleasure to take care of all your service needs and to make sure you have a safe vehicle. We're so grateful for your loyalty to Dolan Lexus after all these years, and we look forward to our next opportunity to work together!

January 06, 2022

I was greeted I got to test drive I really enjoyed the sales people I would like to purchase the truck I drove More

by ssbrowne68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierce and Bruno
Report | Print
Jan 06, 2022 -

ssbrowne68 responded

Dolan Ram

Jan 06, 2022 -

ssbrowne68 responded

I had an appointment at the Dolan Ram fiat group they were wonderful too bad I couldn’t buy the truck and leave there a happy girl next time

Jan 07, 2022 -

Dolan Lexus responded

It's excellent to hear that you had a successful test drive! We would love to assist you with purchasing the truck you test drove. The Dolan Lexus team will be ready whenever you are, and we look forward to assisting you soon!

December 25, 2021

Best experience in car buying and service anywhere! Join family @ Dolan Lexus! Kieran was awesome! More

by joelleruth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keiran
Report | Print
Dec 27, 2021 -

Dolan Lexus responded

It makes us so happy to hear that you had the best buying experience ever! We appreciate your business and will let Kieran know that you were grateful for their help. --The Dolan Lexus Crew

December 18, 2021

The Dolan Lexus staff is always friendly and knowledgeable Service Staff, and the maintenance work exceptional. More

by Carl P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikolai Lima
Report | Print
Dec 20, 2021 -

Dolan Lexus responded

We appreciate the kind words, Carl! Thank you so much for choosing Dolan Lexus and we look forward to seeing you again down the road. Take care!

December 16, 2021

Dealer is great to do business with and my new advisor was very helpful. Thanks. More

by Jbsvf24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kieran Taney.
Report | Print
Dec 17, 2021 -

Dolan Lexus responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Dolan Lexus team. Drive safely, and we hope to see you back!

December 12, 2021

Excellent service in all aspects of my RX 350 being taken care of in a very professional manner. Thank you More

by normsligar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Lima(I hope this is correct)
Report | Print
Dec 13, 2021 -

Dolan Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Dolan Lexus team. Drive safely in your Lexus RX 350, and we hope to see you back!

Dec 13, 2021 -

normsligar responded

Thank you for the excellent service that you have always provided for my Lexus RX 350. I always have confidence that my automobile will be properly taken care of when I have it serviced at Dolan Lexus dealership in Reno, Nevada. The Dolan name equals quality and their superb reputation speaks for itself. Norm Sligar Carson City, Nevada 13 December 2021

December 08, 2021

Tyler, my service advisor, was great and got me in and out as quickly as possible. Friendly and accommodating and all on a Monday morning! More

by Sportsonly21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Bucio
Report | Print
Dec 09, 2021 -

Dolan Lexus responded

Thank you for the great review! We strive to deliver a seamless service experience, and it means a lot to hear that this was reflected in your time working with Tyer and the Dolan Lexus team. Drive safely, and we hope to see you back again down the road!

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