Dolan Fernley Chrysler Jeep Dodge Ram

At a recent pickup purchase, I experienced the worst delivery service that I have ever had! I was handed the key and that was it! I Had previously purchased a Jeep from Dolan Fernley and had an excel delivery service that I have ever had! I was handed the key and that was it! I Had previously purchased a Jeep from Dolan Fernley and had an excellent delivery service. I just could not believe the way the delivery was handled with the pickup delivery! What a difference then and now. I was so disappointed!!! I will hard to find a recommendation/referral.... More

Garbage tore my trade apart said it needed things I made sure was new I'm the machanic to do the work I have receipts. They never called back n were disabled couple there not genuine but liars I sold cars a sure was new I'm the machanic to do the work I have receipts. They never called back n were disabled couple there not genuine but liars I sold cars at lythia suburu never did business like that waiste of time. Worsted they didn't keep there word not professional at all!!! More

Courteous, professional, on time. Clean, tidy shop area where customers are greeted. OEM parts instead of knockoffs. Prices charged mirror prices advertised. No overt age or gender di Clean, tidy shop area where customers are greeted. OEM parts instead of knockoffs. Prices charged mirror prices advertised. No overt age or gender discrimination that I often experience as an older female muscle car owner. More

At my previous dealership the worst imaginable happened and I was sold a lemon, and one of the dealers used my phone number to try and get with me. At this dealership none of that happened. They were so fa and I was sold a lemon, and one of the dealers used my phone number to try and get with me. At this dealership none of that happened. They were so fast, so friendly, the place was super quiet, and clean. All of the salesman were super nice, and I got sold a great car. More

Very slow response and switch to someone else who does not know what you need feel like starting over will probably just go in the store to get old school sales not know what you need feel like starting over will probably just go in the store to get old school sales More

we've been to many dealers in our time. You guys are great. No pressure to buy anything but several options to look at. Jason Tate really took care of us and helped answer our questions. We You guys are great. No pressure to buy anything but several options to look at. Jason Tate really took care of us and helped answer our questions. We really feel he tried to give us the best deal possible and he patiently dedicated his time to us. Unfortunately, during our last visit, we were unable to get the right price and vehicle. We'd like to continue to work with Jason. The main building is nice. The doughnuts were good and appreciated. The back lot was too crowded to get a good view of the inventory but Jason brought out the vehicles to look at. I would recommend that more phone or on-line communicating when shopping for a vehicle. That way less time would be spend away from home. Kind of narrowing the field. BTW, the follow up text and calls were appreciated as well. Anyway, good job guys! More

Very relaxing and smooth process Our salesman was amazing he wasn't pushy and he walked us threw everything. He couldn't have been more helpful if he tried. They got us the price and Our salesman was amazing he wasn't pushy and he walked us threw everything. He couldn't have been more helpful if he tried. They got us the price and payment we needed. Couldn't have had a better experience.We purchased a truck at the reno dodge and had some problems.. Way BETTER then Reno Dodge!! Ask for Robert Mezzie he will take care of you. More

Fast easy and satisfied I was completely bummed by a very recent experience at another dealership in the area and had lost all hope in buying a new car for my family. I had I was completely bummed by a very recent experience at another dealership in the area and had lost all hope in buying a new car for my family. I had been contacted by Robert Heslop at Fernley CDJR a few times by email and text and I finally decided to give it a shot and see what he could offer me. We corresponded a few times via email that day and we went in at 6:15 pm and left a little after 7 with a Jeep Cherokee that I am completely satisfied with and surprised by how low they were able to get the payments. It was completely stress free! More

Positive experience I went out to Fernley CDJR to buy a Durango which turned out to be too big a vehicle for me to feel comfortable driving. Anthony patiently spent a cou I went out to Fernley CDJR to buy a Durango which turned out to be too big a vehicle for me to feel comfortable driving. Anthony patiently spent a couple hours helping me find a car that filled all my needs and I ultimately bought a Jeep Cherokee Trailhawk. There was never any pressure to buy a car that wasn't right for me. Buying a new car is one of my least favorite things to do because of the pressure the sales people but working with Don on a no haggle, amazing deal made this the easiest car I've ever purchased. This is a great dealership to buy a CDJR vehicle from!! Sharon Abbott Reno, NV More

Buying a dependable vehicle Very helpful into finding a vehicle that i would like and could afford in making monthly payments...it took some work but they helped me out and was s Very helpful into finding a vehicle that i would like and could afford in making monthly payments...it took some work but they helped me out and was satisfied with the outcome. More