Dolan Dodge Ram FIAT
Reno, NV
Filter Reviews by Keyword
By Type
Showing 609 reviews
We were first time buyers, very nervous and excited!! Fadi helped us and was amazing and very supportive. He said he would do everything he could for us to get our new car and he sure did his part and w Fadi helped us and was amazing and very supportive. He said he would do everything he could for us to get our new car and he sure did his part and we got the car. :) We enjoyed his company and I know my grandfather did as well! We will be coming back for my Dodge Charger! Overall everyone was fun, exciting and very helpful, I would recommend Fadi as your salesman! More
I bought my FIRST car at Reno Dodge and I was soo happy. Pj and David was soo great they helped me with all the paperworks and everything. AWESOME!..and i will never forget Kirk Manning at the service depar Pj and David was soo great they helped me with all the paperworks and everything. AWESOME!..and i will never forget Kirk Manning at the service department, I had trouble with the car that I bought and he instantly took care of it. He also made the arrangement of me having a rental car while they work on mine with no charge. Overall experience was just AWESOME! Thank you soo much. More
Fadi was knowledgeable about the product (4x4 truck), friendly and eager to be of service. He followed through on all items and answered all my questions. I had a friend along and he was also impressed friendly and eager to be of service. He followed through on all items and answered all my questions. I had a friend along and he was also impressed with Fadi's professionalism and service. It was Fadi that made the phone call that brought me back in. More
We were very pleased with the sales department, Have done bussiness with Phil Reyes in the past and glad to see him as a adition to Reno Dodge,price was right and happy with the finance dept to make it work bussiness with Phil Reyes in the past and glad to see him as a adition to Reno Dodge,price was right and happy with the finance dept to make it work for everyone.Very happy with the new truck. More
Clean friendly staff. Very nice and more than willing to work with you. We didn't have much for a down payment but they still made it work! work with you. We didn't have much for a down payment but they still made it work! More
We have always been a Ford family, but decided to give Dodge a look. They were so friendly and we got such a good deal for our trade-in and the interest rate was good. We have had our car almost 9 month Dodge a look. They were so friendly and we got such a good deal for our trade-in and the interest rate was good. We have had our car almost 9 months and we are really please with the gas mileage and the confort. Dodge continues to call us to make sure we have no problems and for people our age that is very important. Thanks again for everything. More
I was contacted thru and internet guy (Don Larson) and he was very persistant in getting me in to the dealership. I was impressed by the professionalism and persistance but even more impressed as to how i w was very persistant in getting me in to the dealership. I was impressed by the professionalism and persistance but even more impressed as to how i was greeted by Don and turned over to a sales professional. I couldn't be more pleased with my new car purchase!! More
Recently experienced a BK and was "referred" to Reno Dodge by a co-company called 1-800-startover. The arrangement was supposed to allow us to get into a vehicle that was l "referred" to Reno Dodge by a co-company called 1-800-startover. The arrangement was supposed to allow us to get into a vehicle that was low priced but reliable so that we could re-establish credit. Went in with a fixed budget that we could not exceed, a trade in, and $1K down. We were presented with a 2005 Ford mini-van and told that the interest rate would be 19% with payments near our budget. We accepted and took rec't of the van. Two days later, we, rec'd a call that the bank would only say yes to the deal if we put 3K more on the vehicle. The dealership only solicited one bank. Even the extra down would not change the monthly payments. I called that bank personally and was told that they did not request any more money from the dealership and that they would have honored the loan. The salespeople were all smiles and joy while we were there and in the end...it was just a scam to see if they could get more money. I will do everything in my power to dissuade people from going to Reno Dodge. This was a total waste of our time. Added note: It's been 2 days since we returned the van to Reno Dodge. The "finance manager" threatened and was aggressive with my wife, they gave her trouble regarding the refund of our down, and lied about the condition of our trade in. To top that...I get a call from the original salesman we had (Frank) this morning to check and see how we're "enjoying our new mini-van." The management didn't have the decency to inform the salesperson about what happened!!! DO NOT TRUST RENO DODGE! More
Took my 2008 Dodge Mega Cab in for a recall issue. Truck had the speed wobbles, service dept. change out parts and made the problem worse. Not only did they not fix the problem, but when I got my truck bac had the speed wobbles, service dept. change out parts and made the problem worse. Not only did they not fix the problem, but when I got my truck back the oil pan was dented. Service manage told me I could not prove they did it and to fix it would be approx. 2000.00. Worst experience of my life and would never use them again. More