Doggett Nissan of Beaumont - Service Center

Excellent appointment set up , excellent service, excellent service and advisor, plus excellent facility and excellent staff excellent service and advisor, plus excellent facility and excellent staff More

Purchased a vehicle from them and use to let them service it until I realized the service techs were horribly lazy and incompetent as the customer service reps were just lazy. So I stopped going for routine it until I realized the service techs were horribly lazy and incompetent as the customer service reps were just lazy. So I stopped going for routine maintenance in 2021. Over the years I would receive discount coupons, ads, etc. Received one in Nov ‘23 for a great price. In an attempt to save money I took my car there. Taylor, customer service representative on her phone texting and didn’t even acknowledge my entry. Fast forward, the lady (older red head ) who checked me out couldn’t explain my bill. Apparently they charge a $4.00 “shop charge”. When I asked for an explanation her response was “that’s just what they do”. There’s no notice posted in store nor was I notified in advance about this fee. It’s the principle for me. Needless to say I’ll continue getting serviced in Houston (while out there) More

Aside for the fact that you charged me $20. 00 for two quarts of oil. Outrageous! I would have given five stars... 00 for two quarts of oil. Outrageous! I would have given five stars... More

I was greeted as soon as I drove in. While the young man didn't give his name, he was polite and seemed knowledgeable. He kept me apprised of the status of my vehicle. While the young man didn't give his name, he was polite and seemed knowledgeable. He kept me apprised of the status of my vehicle. More

I didn't like the visit. I tried to go somewhere else. The tires I put on them were very worn and didn't look new. I hope they aligned them well because on the other occasion I tried to go somewhere else. The tires I put on them were very worn and didn't look new. I hope they aligned them well because on the other occasion they didn't even balance and rotate the tires and the diagnoses didn't get them right. Well, the brakes scratched my disc and they didn't even warn me and I always filled it so they could tell me if I needed something but it didn't work properly. More

Tailor is always super sweet and knowledgeable! Even took the time to print me out different options of tires for my next visit! Always a good maintenance check up with Mike Smith, never leave feel Even took the time to print me out different options of tires for my next visit! Always a good maintenance check up with Mike Smith, never leave feeling like they just wanted to sale me things. More