Doggett Honda of Beaumont - Service Center
Beaumont, TX
94 Reviews of Doggett Honda of Beaumont - Service Center
Brought vehicle in for a recall replacement of seatbelt. A free service. Was told it would take an hour and a half, approximately. No problem. I get a text saying I'd requested tires looked at and a quo A free service. Was told it would take an hour and a half, approximately. No problem. I get a text saying I'd requested tires looked at and a quote for over $600 for 2 new tires and an alignment stating it is needed and approval to do the work I had requested no such service. The ticket clearly states it was requested by me, to check tires. Clearly, this is not true. I feel this is a scam. My car had recently been serviced at a non-dealer facility and was fine. The clerks were pleasant and the work was performed in a more timely manner than my last encounter. More
They are quick and efficient, plus everyone there is friendly and helpful. They keep me informed of the whole process the entire time I’m there (which isnt long). friendly and helpful. They keep me informed of the whole process the entire time I’m there (which isnt long). More
This is my 1st time buying a vehicle from Mike Smith. Everyone was professional and took their time with me. They explained things to me as well as showed me how to use things in my new car. Came back to Everyone was professional and took their time with me. They explained things to me as well as showed me how to use things in my new car. Came back to service dept and they were nice as well. More
I was told that I had a problem that needed immediate attention, my air filter needed replacing. I had replaced the air filter myself 3 months ago. This is why people don’t like or trust dealership servi attention, my air filter needed replacing. I had replaced the air filter myself 3 months ago. This is why people don’t like or trust dealership service departments. More