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Doggett Honda of Beaumont - Service Center

Beaumont, TX

4.2
94 Reviews

94 Reviews of Doggett Honda of Beaumont - Service Center

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November 02, 2023

Prompt. Friendly. Shuttle reliable. Honored my coupons. Quoted me the prices before service. Rest service. More

by Impy1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall. Sorry
Nov 03, 2023 -

Doggett Honda of Beaumont responded

We are thrilled to hear that you had a prompt and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 30, 2023

Brought vehicle in for a recall replacement of seatbelt. A free service. Was told it would take an hour and a half, approximately. No problem. I get a text saying I'd requested tires looked at and a quo More

by Trina5559
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor
October 30, 2023

They are quick and efficient, plus everyone there is friendly and helpful. They keep me informed of the whole process the entire time I’m there (which isnt long). More

by jwalk1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Nov 02, 2023 -

Doggett Honda of Beaumont responded

It's great to hear that Mike Smith Honda is quick and efficient and that our staff is friendly and helpful. Keeping customers informed throughout the process adds to the positive experience. Your positive feedback is much appreciated!

October 26, 2023

Courteous and professional . Would visit again in the future. Thanks again for serving my car. More

by jthelma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chastity
Oct 31, 2023 -

Doggett Honda of Beaumont responded

It's great to hear that you received courteous and professional service and that you'd consider visiting again in the future. Your positive feedback and willingness to return are greatly appreciated. Thank you for choosing our service for your car!

October 26, 2023

Jennifer was friendly and helpful. I’m glad I switched to Mike Smith in Beaumont. The snacks and coffee bar was an added bonus. More

by johnsonhenhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Nov 01, 2023 -

Doggett Honda of Beaumont responded

Having a friendly and helpful service advisor like Jennifer can make a difference, and it's great to hear that you're glad you switched to Mike Smith Honda. The availability of snacks and a coffee bar as a bonus enhances the overall experience. Thank you!

October 11, 2023

Service department specially Jennifer great as always, they treat everyone as family they take care of all our needs More

by quirozana13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Oct 13, 2023 -

Doggett Honda of Beaumont responded

We're delighted to hear that the service department, especially Jennifer, continues to provide great service and treat everyone like family. Your satisfaction is important to us, and we're here to take care of all your automotive needs. Thank you for choosing us, and we appreciate your kind words!

October 10, 2023

This is my 1st time buying a vehicle from Mike Smith. Everyone was professional and took their time with me. They explained things to me as well as showed me how to use things in my new car. Came back to More

by patsampson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Oct 11, 2023 -

Doggett Honda of Beaumont responded

It's wonderful to hear that your first experience buying a vehicle from Mike was a positive one. The professionalism, time, and attention to detail provided by our staff, including explaining and demonstrating the features of your new car, are all signs of excellent customer service. Returning to a friendly service department is an added bonus. Enjoy your new car, and may it bring you many enjoyable drives!

October 10, 2023

The customer service was amazing! I took my car in for a state inspection and they took good care of me and my car! More

by Alejandrapperez.3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember I’m bad with names
Oct 12, 2023 -

Doggett Honda of Beaumont responded

We are thrilled to hear that you had an amazing experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 09, 2023

I was told that I had a problem that needed immediate attention, my air filter needed replacing. I had replaced the air filter myself 3 months ago. This is why people don’t like or trust dealership servi More

by larrybg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittany Meyne
October 08, 2023

Very quick and easy, friendly customer service. Been using them for 5 years and do not plan on changing! More

by Esabella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chasidy
Oct 10, 2023 -

Doggett Honda of Beaumont responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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