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Doggett Honda of Beaumont - Service Center

Beaumont, TX

4.2
98 Reviews

98 Reviews of Doggett Honda of Beaumont - Service Center

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November 24, 2023

Great, straight forward and honest service advisors! Brittany is as great!! Highly recommend this dealership for servicing your Honda. More

by Casey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
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Nov 28, 2023 -

Doggett Honda of Beaumont responded

It's fantastic to hear that you had a great experience and that Brittany provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 13, 2023

Great customer service. Service advisors are attentive and friendly and welcoming. Lobby is always clean. Appointments are readily available. Wait time was minimal for the s More

by kimtn.28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
Nov 14, 2023 -

Doggett Honda of Beaumont responded

It's wonderful to hear that you consistently receive great customer service at Mike Smith Honda. Attentive and friendly service advisors, a welcoming atmosphere, and a clean lobby contribute to a positive experience. The availability of appointments and minimal wait times for the service you had done add to the overall positive impression. Thank you for taking the time to share your positive feedback.

November 08, 2023

I brought my Honda to the dealership for a recall. In the process it was discovered that my starter was bad. I had 100 to my name. Chris gave me yes gave me a starter and Taylor helped me with financi More

by chelliromero19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Taylor
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Nov 10, 2023 -

Doggett Honda of Beaumont responded

It's wonderful to hear about the assistance and kindness you received from Chris and Taylor at Mike Smith Honda. It's not only great that they discovered the issue with your starter but also that they went above and beyond to provide you with a starter and assist you with financing to get it installed. Enjoy your repaired Honda, and kudos to Chris and Taylor for their exceptional service!

November 03, 2023

My experience yesterday at Mike Smith Honda was great. . The lady handled my case was friendly, efficient, and professional. More

by Hsingwei.chu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
Nov 07, 2023 -

Doggett Honda of Beaumont responded

It's fantastic to hear that you had a great experience and that Mike provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 02, 2023

Prompt. Friendly. Shuttle reliable. Honored my coupons. Quoted me the prices before service. Rest service. More

by Impy1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall. Sorry
Report | Print
Nov 03, 2023 -

Doggett Honda of Beaumont responded

We are thrilled to hear that you had a prompt and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 30, 2023

Brought vehicle in for a recall replacement of seatbelt. A free service. Was told it would take an hour and a half, approximately. No problem. I get a text saying I'd requested tires looked at and a quo More

by Trina5559
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor
Report | Print
October 30, 2023

They are quick and efficient, plus everyone there is friendly and helpful. They keep me informed of the whole process the entire time I’m there (which isnt long). More

by jwalk1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Report | Print
Nov 02, 2023 -

Doggett Honda of Beaumont responded

It's great to hear that Mike Smith Honda is quick and efficient and that our staff is friendly and helpful. Keeping customers informed throughout the process adds to the positive experience. Your positive feedback is much appreciated!

October 26, 2023

Courteous and professional . Would visit again in the future. Thanks again for serving my car. More

by jthelma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chastity
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Oct 31, 2023 -

Doggett Honda of Beaumont responded

It's great to hear that you received courteous and professional service and that you'd consider visiting again in the future. Your positive feedback and willingness to return are greatly appreciated. Thank you for choosing our service for your car!

October 26, 2023

Jennifer was friendly and helpful. I’m glad I switched to Mike Smith in Beaumont. The snacks and coffee bar was an added bonus. More

by johnsonhenhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
Nov 01, 2023 -

Doggett Honda of Beaumont responded

Having a friendly and helpful service advisor like Jennifer can make a difference, and it's great to hear that you're glad you switched to Mike Smith Honda. The availability of snacks and a coffee bar as a bonus enhances the overall experience. Thank you!

October 11, 2023

Service department specially Jennifer great as always, they treat everyone as family they take care of all our needs More

by quirozana13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
Oct 13, 2023 -

Doggett Honda of Beaumont responded

We're delighted to hear that the service department, especially Jennifer, continues to provide great service and treat everyone like family. Your satisfaction is important to us, and we're here to take care of all your automotive needs. Thank you for choosing us, and we appreciate your kind words!

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