Doggett Honda of Beaumont - Service Center

My service rep Jennifer was exceptional and friendly. Explained everything to me and was able to setup shuttle drop off and pickup. Explained everything to me and was able to setup shuttle drop off and pickup. More

For the service center. Very poor, negative communication. Service manager stood by two service writers, when the were rude, wrong, and have a very nasty attitude. Beware, b Very poor, negative communication. Service manager stood by two service writers, when the were rude, wrong, and have a very nasty attitude. Beware, because the service manager stands behind two very disrespectful service writers. I would not even give these individuals a 1 More

Slow, I arrived 20 minutes before anyone else and it took over 2 hours for oil change and tire rotation. Wanted to charge me 233 dollars to fix a factory defect on a piece of plastic on back door of a car no over 2 hours for oil change and tire rotation. Wanted to charge me 233 dollars to fix a factory defect on a piece of plastic on back door of a car not 2 years old. To top it off their lawn guy blew dirt and grass all over my car with leaf blower while I was waiting for them to finish paperwork. I’m sure I can get better and faster service without having to drive 30 minutes both ways. More

Staff is super friendly and helpful. I was in and out within 30 mins for my oil change I was in and out within 30 mins for my oil change More

Overfilled with engine oil again even after I mentioned not too 2nd time! (By pint) not too 2nd time! (By pint) More

Very prompt on this visit extremely courteous and helpful. Service was done very quickly and I was finished and on my way in under an hour helpful. Service was done very quickly and I was finished and on my way in under an hour More

Friendly and attentive staff was great at meeting my needs and in a timely matter needs and in a timely matter More

Trying to schedule service on line was a nightmare. Fortunately, stopping by and making an appointment in person was pleasant and quick. The staff was efficient and courteous on appointment day. Th Fortunately, stopping by and making an appointment in person was pleasant and quick. The staff was efficient and courteous on appointment day. The alignment took an hour as estimated. More

Excellent service. Ms. Wheeler customer service rep was excellent. The General Manager Mr. Wiltz was courteous and greeted every customer politely. Great detail shop! Ms. Wheeler customer service rep was excellent. The General Manager Mr. Wiltz was courteous and greeted every customer politely. Great detail shop! More

Jennifer at Mike Smith was very helpful and informative. She let me know where my car was in the process and Brittany who ended up finishing us up were professional. She let me know where my car was in the process and Brittany who ended up finishing us up were professional. More