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Doggett Honda of Beaumont - Service Center

Beaumont, TX

4.2
94 Reviews

94 Reviews of Doggett Honda of Beaumont - Service Center

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December 19, 2023

Greeted warmly upon entering and was very accommodating when I informed of a coupon I had. Wait was a little long but was given a discount without expecting it because of this. Will use again! More

by Eel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyanne
Dec 19, 2023 -

Doggett Honda of Beaumont responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 16, 2023

Customer service at mike smith honda were very professional and very respectful i wouldnt want to take my car anywhere else i purchased my first car there at 18 years old and love bringing them my More

by Jv178424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor at mike smith honda service department was incredible so kind as well as professional
Dec 19, 2023 -

Doggett Honda of Beaumont responded

Mike Smith Honda has been your go-to place for quite some time! Having a reliable and respectful service team makes all the difference. It's great to hear that the front desk ladies at the service department have been so helpful. We appreciate your business. We look forward to assisting you in the future.

December 14, 2023

Professional and courteous. Fast service. Suttle provides a ride to my job. Love working with Jennifer More

by redrain409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Snowden
Dec 15, 2023 -

Doggett Honda of Beaumont responded

It's fantastic to hear that you had a great experience and that Jennifer provided courteous assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 06, 2023

The service Manger is nice to speak with. He is very helpful. Will help solve your problem. More

by sheliaarnold1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manger & Brittany
Dec 07, 2023 -

Doggett Honda of Beaumont responded

We are thrilled to hear that you had a helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 01, 2023

Great service and courteous agents. I always have my vehicle serviced there. Will continue to . More

by mabstuart65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember name
Dec 06, 2023 -

Doggett Honda of Beaumont responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 28, 2023

First, your service staff are great. Trying to call your svc department is a nightmare. People want to talk to real people. Over the years I have purchased five Honda vehicles from Mike More

by Ralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer and Brittany. They are great people to deal with.
Dec 01, 2023 -

Doggett Honda of Beaumont responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and to earn your business, please contact me at (409) 212-2051. I look forward to speaking with you. Anthony Wiltz General Manager (409) 212-2051 awiltz@mikesmithdirect.com

November 24, 2023

Great, straight forward and honest service advisors! Brittany is as great!! Highly recommend this dealership for servicing your Honda. More

by Casey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
Nov 28, 2023 -

Doggett Honda of Beaumont responded

It's fantastic to hear that you had a great experience and that Brittany provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 13, 2023

Great customer service. Service advisors are attentive and friendly and welcoming. Lobby is always clean. Appointments are readily available. Wait time was minimal for the s More

by kimtn.28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Nov 14, 2023 -

Doggett Honda of Beaumont responded

It's wonderful to hear that you consistently receive great customer service at Mike Smith Honda. Attentive and friendly service advisors, a welcoming atmosphere, and a clean lobby contribute to a positive experience. The availability of appointments and minimal wait times for the service you had done add to the overall positive impression. Thank you for taking the time to share your positive feedback.

November 08, 2023

I brought my Honda to the dealership for a recall. In the process it was discovered that my starter was bad. I had 100 to my name. Chris gave me yes gave me a starter and Taylor helped me with financi More

by chelliromero19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Taylor
Nov 10, 2023 -

Doggett Honda of Beaumont responded

It's wonderful to hear about the assistance and kindness you received from Chris and Taylor at Mike Smith Honda. It's not only great that they discovered the issue with your starter but also that they went above and beyond to provide you with a starter and assist you with financing to get it installed. Enjoy your repaired Honda, and kudos to Chris and Taylor for their exceptional service!

November 03, 2023

My experience yesterday at Mike Smith Honda was great. . The lady handled my case was friendly, efficient, and professional. More

by Hsingwei.chu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Nov 07, 2023 -

Doggett Honda of Beaumont responded

It's fantastic to hear that you had a great experience and that Mike provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.