Doggett Honda of Beaumont - Service Center

I tried to schedule service twice and was unable to reach anyone. Finally reaching someone about 2 weeks later to schedule oil change left my car and they didn't do it. I was not happy with the service depa anyone. Finally reaching someone about 2 weeks later to schedule oil change left my car and they didn't do it. I was not happy with the service department. More

Service is always efficient. They do their best to take care of you promptly and if it’s not a routine issue they will work to find it. They do their best to take care of you promptly and if it’s not a routine issue they will work to find it. More

Good service glad they were able to find the problem will be back when more service is needed be back when more service is needed More

I find it said that 5 years ago I was able to leave a 5 star review. I can’t say the same today I recently took my car in to have a leak inspected i was not told beforehand that there would be a charge star review. I can’t say the same today I recently took my car in to have a leak inspected i was not told beforehand that there would be a charge to look at the seal for the transmission fluid when I just had the transmission fluid replaced in December. I was very disappointed with the customer service. When I called and asked why I was being charged I was told I signed off on a consent form which was never given to me and I stated that. The employee on the phone told me that they would discuss the charges with their manager and proceeded to tell me what they found on the multi point inspection which I was already aware of and wasn't sure if that was something I was being charged for as well and stated as such after my comments the employee stated again that they would talk with their manager quote " because I had not been told there would be a charge" and then the employee hung up on me. I will attempt I was very upset but I tried my best to still be respectful but firm in my communication. So I find it disappointing that the employee got an attitude with me and hung up on me. Needless to say I have ZERO desire to bring my vehicle back to this dealership and I will be letting everyone I know the same thing More

Jennifer was Awesome in Service Department in getting our car running again. Jennifer has been my advisor for years. She’s definitely a asset to Doggett Honda car running again. Jennifer has been my advisor for years. She’s definitely a asset to Doggett Honda More

David took initiative on processing my appointment quickly. He kept me informed and provided useful information including an extra print out when I inquired about one aspect of the car’s check up. Muc quickly. He kept me informed and provided useful information including an extra print out when I inquired about one aspect of the car’s check up. Much appreciated. More

Unfriendly, unprofessional, unhelpful people No one ever answers the phone Service advisors do not keep you updated on your vehicle status. You get an email with no follow up ever answers the phone Service advisors do not keep you updated on your vehicle status. You get an email with no follow up More

They are the best dealerships I’ve dealt with, Jenifer is a professional , she always helps a professional , she always helps More

Did not put water in my windshield wipers, I even asked if they were going to do this . They did not check the air in my tires after rotating them. My tire pressure light came on after I left. if they were going to do this . They did not check the air in my tires after rotating them. My tire pressure light came on after I left. More