Doggett Honda of Beaumont - Service Center

No coupons for oil change, no bowl of snacks, no can sodas, no carwash or multi point inspection done correctly.Said my car checked out great, everything was fine. But i have 1 worn tire with a knot on sodas, no carwash or multi point inspection done correctly.Said my car checked out great, everything was fine. But i have 1 worn tire with a knot on the wall that is very noticeable. The oil change was 59.95 plus tax total 67$. . I am praying everything with the oil change was done correctly. I seen new faces in sales. No one walking by spoke to the customers in the waiting area. In the past, the sales team would stop and speak.. always. You can tell this is not Mike Smith Honda. Yesterdays experience and price of an oil change, and obviously not completely and accurately conducting the multi point inspection. Im taking my business elsewhere. This service was no comparison to Mike Smith honda.! More

Magen was good got my Tire fixed then when I went to Walmarts my car wouldn’t start. Don’t know why waited a few Minutes then it started. Still don’t know why it did this do I need to bring it in an Walmarts my car wouldn’t start. Don’t know why waited a few Minutes then it started. Still don’t know why it did this do I need to bring it in and have it checked or what. Please let me know. More

My service rep Jennifer was exceptional and friendly. Explained everything to me and was able to setup shuttle drop off and pickup. Explained everything to me and was able to setup shuttle drop off and pickup. More

For the service center. Very poor, negative communication. Service manager stood by two service writers, when the were rude, wrong, and have a very nasty attitude. Beware, b Very poor, negative communication. Service manager stood by two service writers, when the were rude, wrong, and have a very nasty attitude. Beware, because the service manager stands behind two very disrespectful service writers. I would not even give these individuals a 1 More

Slow, I arrived 20 minutes before anyone else and it took over 2 hours for oil change and tire rotation. Wanted to charge me 233 dollars to fix a factory defect on a piece of plastic on back door of a car no over 2 hours for oil change and tire rotation. Wanted to charge me 233 dollars to fix a factory defect on a piece of plastic on back door of a car not 2 years old. To top it off their lawn guy blew dirt and grass all over my car with leaf blower while I was waiting for them to finish paperwork. I’m sure I can get better and faster service without having to drive 30 minutes both ways. More

Staff is super friendly and helpful. I was in and out within 30 mins for my oil change I was in and out within 30 mins for my oil change More

Overfilled with engine oil again even after I mentioned not too 2nd time! (By pint) not too 2nd time! (By pint) More

Very prompt on this visit extremely courteous and helpful. Service was done very quickly and I was finished and on my way in under an hour helpful. Service was done very quickly and I was finished and on my way in under an hour More

Friendly and attentive staff was great at meeting my needs and in a timely matter needs and in a timely matter More

The service representatives and the service were good. The service department got my vehicle serviced in a timely manner. The customer lounge area in my opinion is very lacking. The bare minimum. I br The service department got my vehicle serviced in a timely manner. The customer lounge area in my opinion is very lacking. The bare minimum. I bring my wife’s car to Lake Charles Toyota. The customer lounge area there says they care about your comfort while you wait. Even Twin City Motors in Port Arthur where I have brought my vehicle for service, put your lounge area to shame. Your lounge area leaves me feeling like the customer really doesn’t matter. Hopefully you will consider an upgrade to this area. Thanks for asking. More