Doggett Honda of Beaumont

I bought a 2019 honda civic from Mike Smith in March. They never gave me my paperwork for my car, so I called and called and no one would ever call me back, by July my car was having problems starting. They never gave me my paperwork for my car, so I called and called and no one would ever call me back, by July my car was having problems starting. I made appointment to have it looked at, explained to them what was happening with my car and brought it in. Somer was awful at keeping me up to date on what was happening. Trying to call this place in general is a joke and no one will ever call you back. Fast forward to three days later, Somer finally calls to let me know my dome light was on, and that was the problem. So I took them at there word and went and got my car, finally got my paperwork after a man that didnt even sell me my car finally printed it out for me. Two days later it begins again, I refused to bring it back to Mike Smith due to customer service and them not looking further into the problem. I then turned and took it to Twin City Honda, very exceptional customer service and come to find out my starter was going out. I will NEVER use Mike Smith again More

The guys here are AWESOME! I’ve never felt so welcomed at a dealership. They’re all very helpful & sweet. I had an amazing experience. I’m grateful for people like them that work in establishments. My experi a dealership. They’re all very helpful & sweet. I had an amazing experience. I’m grateful for people like them that work in establishments. My experience was nothing short of fantastic. Thank you Anthony & Dustin! More

Worst service ever. No one returns your calls. Excessive fees for work to be performed. I will be trading my Honda for another vehicle -- not purchased from a Mike Smith dealership. Extremely d Excessive fees for work to be performed. I will be trading my Honda for another vehicle -- not purchased from a Mike Smith dealership. Extremely disappointed. More

Steven and the entire staff were very helpful and friendly. Steven explained the CR-V's features and completely answered our questions. Wonderful experience from test drive to finance to drive out. H friendly. Steven explained the CR-V's features and completely answered our questions. Wonderful experience from test drive to finance to drive out. Highly recommend them. More

I had a wonderful experience at Mike Smith Honda. Carlous was not only vibrant and friendly but also very knowledgeable about Honda and the model I was looking for. She hooked me up and I love my car so much was not only vibrant and friendly but also very knowledgeable about Honda and the model I was looking for. She hooked me up and I love my car so much! More

Ppl at this office is kind and very understanding. Shows compassion to fit ur need. Work diligent with u. Thanks 4 all ur help.thanks so much 4 all u do. compassion to fit ur need. Work diligent with u. Thanks 4 all ur help.thanks so much 4 all u do. More

Received great service. Brandie took care of my vehicle. She got hold my warranty people and got it approved for the repair and took care of all claim process for me. Excellent service. Thank You She got hold my warranty people and got it approved for the repair and took care of all claim process for me. Excellent service. Thank You More

Brandie was an amazing service writer with great customer service! She had me and my car in and out in no time! Great experience tfor me! service! She had me and my car in and out in no time! Great experience tfor me! More

Recieved coupon in mail for oil change. Service was prompt and the price was for coupon with no extra charges. Social distancing guidelines were followed and waiting area clean and comfortable. prompt and the price was for coupon with no extra charges. Social distancing guidelines were followed and waiting area clean and comfortable. More

Fast and friendly service.I always have a good experience servicing my 2009 CRV there.Also it's just as convenient to schedule online as it is to call. servicing my 2009 CRV there.Also it's just as convenient to schedule online as it is to call. More