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Doggett Honda of Beaumont

Beaumont, TX

4.4
150 Reviews
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1515 I-10 South

Beaumont, TX

77701

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Showing 150 reviews

July 02, 2021

Worst service ever. No one returns your calls. Excessive fees for work to be performed. I will be trading my Honda for another vehicle -- not purchased from a Mike Smith dealership. Extremely d More

by Poor Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brittany
Jul 09, 2021 -

Doggett Honda of Beaumont responded

Thank you for your feedback about your service experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Chris Jenkins General Manager cjenkins@mikesmithdirect.com

January 12, 2021

Steven and the entire staff were very helpful and friendly. Steven explained the CR-V's features and completely answered our questions. Wonderful experience from test drive to finance to drive out. H More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Laidacker, Chris
Jan 14, 2021 -

Doggett Honda of Beaumont responded

Thank you, Bob, for your kind words about Steven and our staff! We are very happy to hear that we were able to provide you with an enjoyable experience!

June 01, 2020

I had a wonderful experience at Mike Smith Honda. Carlous was not only vibrant and friendly but also very knowledgeable about Honda and the model I was looking for. She hooked me up and I love my car so much More

by womples
Recommend Dealer
Yes
Employees Worked With
Carlous Rayburn
Jan 14, 2021 -

Doggett Honda of Beaumont responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 30, 2020

Ppl at this office is kind and very understanding. Shows compassion to fit ur need. Work diligent with u. Thanks 4 all ur help.thanks so much 4 all u do. More

by marywellsmw5
Recommend Dealer
Yes
Employees Worked With
Steve ladiker/salesman
Jan 14, 2021 -

Doggett Honda of Beaumont responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 16, 2020

Received great service. Brandie took care of my vehicle. She got hold my warranty people and got it approved for the repair and took care of all claim process for me. Excellent service. Thank You More

by um.patel
Recommend Dealer
Yes
Employees Worked With
Brandie
Jan 14, 2021 -

Doggett Honda of Beaumont responded

Thank you for your kind words for our staff, we appreciate it!

May 13, 2020

Brandie was an amazing service writer with great customer service! She had me and my car in and out in no time! Great experience tfor me! More

by Christieasimon
Recommend Dealer
Yes
Employees Worked With
Brandie O.
Jan 14, 2021 -

Doggett Honda of Beaumont responded

Thank you for your kind words for our staff, we appreciate it!

May 13, 2020

Recieved coupon in mail for oil change. Service was prompt and the price was for coupon with no extra charges. Social distancing guidelines were followed and waiting area clean and comfortable. More

by Vicki
Recommend Dealer
Yes
Employees Worked With
Ginnifer Roger, 429070
Jan 14, 2021 -

Doggett Honda of Beaumont responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

May 13, 2020

Fast and friendly service.I always have a good experience servicing my 2009 CRV there.Also it's just as convenient to schedule online as it is to call. More

by a_courville
Recommend Dealer
Yes
Employees Worked With
All service managers.
Jan 14, 2021 -

Doggett Honda of Beaumont responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

December 05, 2019

I told them the features I wanted, monthly pymnts I could afford in a CR-V they went out of their way to get me into what I wanted. Thanks! More

by donanaughton01
Recommend Dealer
Yes
Employees Worked With
Steve Laidacker, Chris the manager
September 05, 2019

Great dealership, would definitely recommend!! My experience at Mike Smith Honda was great!!! Steve was the best, he didn't try and push a car on me I didn't want. I was on a tight budget and he wo More

by Beewoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
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