
Doggett Honda of Beaumont
Beaumont, TX
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The dealership was excellent and Tucker was very helpful and courteous. It was best car purchase I ever made. I would recommend him again. Thanks and courteous. It was best car purchase I ever made. I would recommend him again. Thanks More
Good customer interaction. Listened to my concerns, wants and worked with me to meet them. This is my 4th lease with them and am very satisgied Listened to my concerns, wants and worked with me to meet them. This is my 4th lease with them and am very satisgied More
Derrick was very patient in efficient for all of our needs and help give us a great deal on a beautiful car that I know will last for many years. Derrick made his self available for when ever I need him needs and help give us a great deal on a beautiful car that I know will last for many years. Derrick made his self available for when ever I need him and everything worked out great. The overall environment at the dealership was great and I will definitely make my next purchase with Derrick with Doggett Honda More
I find it said that 5 years ago I was able to leave a 5 star review. I can’t say the same today I recently took my car in to have a leak inspected i was not told beforehand that there would be a charge star review. I can’t say the same today I recently took my car in to have a leak inspected i was not told beforehand that there would be a charge to look at the seal for the transmission fluid when I just had the transmission fluid replaced in December. I was very disappointed with the customer service. When I called and asked why I was being charged I was told I signed off on a consent form which was never given to me and I stated that. The employee on the phone told me that they would discuss the charges with their manager and proceeded to tell me what they found on the multi point inspection which I was already aware of and wasn't sure if that was something I was being charged for as well and stated as such after my comments the employee stated again that they would talk with their manager quote " because I had not been told there would be a charge" and then the employee hung up on me. I will attempt I was very upset but I tried my best to still be respectful but firm in my communication. So I find it disappointing that the employee got an attitude with me and hung up on me. Needless to say I have ZERO desire to bring my vehicle back to this dealership and I will be letting everyone I know the same thing More
Jennifer was Awesome in Service Department in getting our car running again. Jennifer has been my advisor for years. She’s definitely a asset to Doggett Honda car running again. Jennifer has been my advisor for years. She’s definitely a asset to Doggett Honda More
David took initiative on processing my appointment quickly. He kept me informed and provided useful information including an extra print out when I inquired about one aspect of the car’s check up. Muc quickly. He kept me informed and provided useful information including an extra print out when I inquired about one aspect of the car’s check up. Much appreciated. More
Unfriendly, unprofessional, unhelpful people No one ever answers the phone Service advisors do not keep you updated on your vehicle status. You get an email with no follow up ever answers the phone Service advisors do not keep you updated on your vehicle status. You get an email with no follow up More
Did not put water in my windshield wipers, I even asked if they were going to do this . They did not check the air in my tires after rotating them. My tire pressure light came on after I left. if they were going to do this . They did not check the air in my tires after rotating them. My tire pressure light came on after I left. More