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Doggett Ford - Service Center

Houston, TX

4.4
205 Reviews

205 Reviews of Doggett Ford - Service Center

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December 28, 2018

Wait was too long!! I went to have a tire replaced, and it was a 3 1/2hr wait due to confirming a warranty. It would have been nice for the salesperson to inform me inste More

by DYJSOCIAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of name. Dec. 27 around 11am. Checked in a Ford Escape. Tire replacement.
December 25, 2018

Great Srevice!! Thanks Mr. Johnson for everything. All of the lugs on truck were stripped from going to one of the many tire shops all over Houston. They didn’t hav More

by MHARRIS421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Johnson
December 24, 2018

Oil Change service They had a special going on for a oil change so I took my truck there and it was done in 15 minutes and everyone was very friendly and professional. G More

by DAWSON1193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Traylor, Harry Kursleski
December 21, 2018

Quick & Friendly Service - OUTSTANDING EXPERIENCE I experienced an issue with my 2017 Ford Expedition on a Saturday and needed it back on the road ASAP. I called several dealerships and Doggett Ford w More

by JMThunder0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Agundu
December 20, 2018

Performance Easy to make appointment. Service performed in a timely manner. Staff very friendly and courteous. Will recommend dealership to friends. Look forw More

by HURLBUTVIRGINIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Lewis
December 19, 2018

Great service To make this short and to the point, my experience was great and I was taken care of in a professional and timely manner. I would highly recommend. More

by Bparron29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ERVIN GREEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2018

Awesome Chris in service department, is awesome kept me u updated every step of the way. He made sure I knew everything about my vehicle. I will definitely re More

by KRPRICE3630
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris( Dont see him on list)
December 10, 2018

Service for recalls Had a leaking oil pan for the third time and some recalls. Called Latonya, set up appointment and was offered a loaner truck until it was fixed. Great More

by BRS91782
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latonya Portis, Trey Traylor
December 10, 2018

It was a quick service for me and I thank you I was expecting my Ford F150 to be in the shop over the weekend with the problem i thought i had but it wasn't. I'm so grateful because I depend on my More

by MINNIES1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
December 08, 2018

Rude service manager The service I received was fine. The problem was the service advisor, 500057 Mark Wheeler. He was extremely rude. When I returned to the dealership More

by SILVERBOYS
Customer Service
Recommend Dealer
No
Employees Worked With
Mark Wheeler
Dec 08, 2018 -

Doggett Ford responded

Silverboys, I am extremely sorry that you had a bad experience with someone. Mark has not been with us for over two weeks. It sounds like the service was done correctly, that is the important part. My name is Trey Traylor, I am the GSM and would be glad to help you myself, if you'd like to come back to Doggett Ford. You may reach me at my cell 832-589-3888.

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