Doggett Ford - Service Center

Great service. I had gone to get my a.c. fixed two weeks before I went to get my oil changed. When I got there for my oil change my hood would not open. With no prob I had gone to get my a.c. fixed two weeks before I went to get my oil changed. When I got there for my oil change my hood would not open. With no problems the saw they forgot to hook up my cable to the release lever and they fixed it and with very little wait time. More

Oil Change Since buying previous ford pickups from Lone Star Ford my oil changes rewards had been honored but after driving in and getting my oil change this t Since buying previous ford pickups from Lone Star Ford my oil changes rewards had been honored but after driving in and getting my oil change this time and upon paying the bill found that it is no longer honored. I had not been notified of the change and not sure that I will return. More

Forgot the oil cap on my mustang, They fixed it and promised reimbursement but it did not happen and they won't return my call after 3 voice message. on my mustang, They fixed it and promised reimbursement but it did not happen and they won't return my call after 3 voice message. More

Honest_Trustworthy_Ready Lone Star Ford! Where else can you find Honesty, Trustworthiness, and the ability to be steadfast in their Readiness to serve. Thank you Cochise and Lone Star Ford! Where else can you find Honesty, Trustworthiness, and the ability to be steadfast in their Readiness to serve. Thank you Cochise and Lone Star Ford for keeping me first! More

great service Chris, my service writer was the consummate professional. Pleasant and informed, worthy of company progression. Hope to see him again! I would recomm Chris, my service writer was the consummate professional. Pleasant and informed, worthy of company progression. Hope to see him again! I would recommend to my friends. More

Vehicle Service Just had my 2001 Ford F150 Pickup serviced - oil changed & state inspection. Have taken my pickup to Long Star since I purchased it there. Never hav Just had my 2001 Ford F150 Pickup serviced - oil changed & state inspection. Have taken my pickup to Long Star since I purchased it there. Never have any problems...Thank you... More

Service When in for an oil change and tire rotation. Everything went fine and the service writer did his job correctly. Would take my truck there again. Going When in for an oil change and tire rotation. Everything went fine and the service writer did his job correctly. Would take my truck there again. Going back in for some brake work More

Scamming Dealers ship.I bought a ford edge 2013 but the rear I bought a ford edge 2013 but the rearview cameras went completely out after few weeks buying this ford edge. I called Brett (guy working at the front I bought a ford edge 2013 but the rearview cameras went completely out after few weeks buying this ford edge. I called Brett (guy working at the front desk) and he told me to bring it in and it would be taken care of. The following day after my call I arrive to the dealership with my problem with the vehicle that was purchased here. Long story short, I spoke with the dealer's mechanic, "Jose", but was told that it'd cost close to $900 to fix. I explained that my vehicle had extended warranty (extended warranty as they explained was that I would never have to worry about any malfunctions from the vehicle). I went back inside to talk to the financial guy, Darrel, and said that my insurance covered other things except the things that were all wrong with my vehicle... this is very upsetting and frustrating knowing this scamming company are willing to tell you anything and convince your way to purchase a vehicle just to make their sale. DO NOT TRUST THEIR WORDS, AS THEY ARE SHARKS WAITING FOR BAIT. More

Hospitable, cordial, professional, bought last two cars here From the sales management crew down to the porters, I have nothing but raves about the treatment I receive from Lone Star Ford. They are the bomb! Too From the sales management crew down to the porters, I have nothing but raves about the treatment I receive from Lone Star Ford. They are the bomb! Took my mustang in for oil change and tire rotation, and was greeted with a smile. Cochise wrote me up and got me started, met the man doing the maintenance and a couple other people in service, all were very pleasant and professional, even my salesman Mose came up and said Hi!, as did Woody. What a crew. Do not hesitate recommending this dealership to all my friends. Nobody there was without a smile. Thank you Lone Star Ford! More