Doggett Ford - Service Center

First visit since they took over lonestar They were fast and reliable just had oil change, customer service was friendly and I'm not good with names, not much I can say about oul change They were fast and reliable just had oil change, customer service was friendly and I'm not good with names, not much I can say about oul change More

Great customer service! The Doggett Ford facility consist of temp buildings temporarily while the new dealership is being built. I was a little tentative when I went in for a The Doggett Ford facility consist of temp buildings temporarily while the new dealership is being built. I was a little tentative when I went in for a oil change. I bought my Explorer from Lone Star Ford, who went out of business. I have a life time oil change for 11.95 through Lone Star, which Doggett Ford honored. In and out in less than an hour and very friendly. Would highly recommend. More

Tire Repair Arrived at dealership for a repair for nail in rt front tire. after checking in with service writer vehicle was taken to shop. They could not find th Arrived at dealership for a repair for nail in rt front tire. after checking in with service writer vehicle was taken to shop. They could not find the wheel lock to remove the wheel and tire, had to tel them it was located with the spare tire. They then told me there was no nail in the tire. and they could not find a leak I said ok it must have been a short nail and came out on the was to the shop. I drove down the street to our next stop. I walked around the car to open the door for my wife and looked down at the tire and saw the nail. Returned to the shop and the porter meet me in the driveway and asked what was wrong I showed him the nail he took me into the office to see the service writer. Tried to tell him the problem but he was on the phone and told me to wait. He made a comment he and the mechanic could not find the nail, he then told the porter to have me show him the nail, After about 10 minutes he was still on the phone and told the porter to take the car to the back and have it repaired. About 1.5 hours the tire was repaired. He told me the car was finished and handed me the keys. The service writer was not friendly, only comment was he was upset the mechanic could not find the nail. Did not get any paperwork so don't know who the service writer is. More

great I have been going there for ever great service. Jose always is friendly and helps when I don't understand something. I'm still going there, and wil I have been going there for ever great service. Jose always is friendly and helps when I don't understand something. I'm still going there, and will need a new car soon. More

Service Center I walked in to service center no one attended to me I had to go get someone, the guy that helped was rude. my car was ready quickly but when I went to I walked in to service center no one attended to me I had to go get someone, the guy that helped was rude. my car was ready quickly but when I went to pick it up I had the same issue with the service group More

Problem with side mirror Had a issue with my side mirror so we took it in for repair. We were helped right away and they got us the loaner car and we were headed home in no Had a issue with my side mirror so we took it in for repair. We were helped right away and they got us the loaner car and we were headed home in no time. The repair was done in a hour maybe less and we were on our way to pick it up. More

Great job. Every thing was good, service yesterday was great walk out happy, planning on coming back for more work to be done on my truck, thanks. Every thing was good, service yesterday was great walk out happy, planning on coming back for more work to be done on my truck, thanks. More

First Oil Change I went this weekend to have my vehicle serviced, the customer service was outstanding. They had breakfast and coffee for customers a nice touch. My I went this weekend to have my vehicle serviced, the customer service was outstanding. They had breakfast and coffee for customers a nice touch. My only surprise and downfall was the fee for the oil change it would of been nice to have the prices on the wall and not be surprised with a $60 dollar fee for an oil change. Wow! More