Doggett Ford - Service Center

Mr. Lewis knocks it out the park again. Originally brought my car for a routine service. Ask him if they would have time to check out a noise i was hearing. He explained that day they did no Originally brought my car for a routine service. Ask him if they would have time to check out a noise i was hearing. He explained that day they did not, but that he heard the noise also. Asked me to return after the weekend. I did. made sure i had a loaner car. Was in and out 25min dropping off my car. 15min for picking up my car. Truly satisfy. More

Convertible top repair Dropped car off and Tuesday Sept.18 for Rear window on passenger side would not close all the way and convertible top leaning to the left at rear wind Dropped car off and Tuesday Sept.18 for Rear window on passenger side would not close all the way and convertible top leaning to the left at rear window. Took 17 days to get car back. First call to detail repairs was on Thursday the 20th. Was told window repaired but needed special support rod clips for top to be repaired and would be ready the following Tuesday. Called the following Wednesday and was told clips were broken when they arrived. Another 2 to 3 days for another set of clips. Clips showed up Thursday the 28 and did not repair the problem. Had to replace convertible top assembly. Top arrived on Tuesday the 2nd and car was finally finished on Thursday the 4th. My big issue was the length of time it took to do the repairs. I only owned the car for 6 weeks prior and purchased it as a certified pre-owned . I would think when sold as a certified pre-owned these items would and should have in my opinion , have been repaired prior to the sale !! car was washed and ext. cleaned but had hand prints and grease and convertible top rear window . More

Always Remarkable! We received world class service once again from the Doggett Ford team! Mark Wheeler always takes care of our needs and is excellent at communicating t We received world class service once again from the Doggett Ford team! Mark Wheeler always takes care of our needs and is excellent at communicating the issue and solutions. More

AWSOME DOGGETT FORD SERVICE DEPARTMENT WAS AMAZING!! CHAD HAS GREAT CUSTOMER SERVICE, AS WELL AS THE WHOLE SERVICE DEPARTMENT. I HIGHLY RECOMMEND DOGGETT FOR DOGGETT FORD SERVICE DEPARTMENT WAS AMAZING!! CHAD HAS GREAT CUSTOMER SERVICE, AS WELL AS THE WHOLE SERVICE DEPARTMENT. I HIGHLY RECOMMEND DOGGETT FORD FOR ALL FORD CUSTOMERS!! More

Recall Service My truck had 2 recalls that needed attention. I was surprised that the dealership reached out to me and scheduled a time to address these. Doggett For My truck had 2 recalls that needed attention. I was surprised that the dealership reached out to me and scheduled a time to address these. Doggett Ford did an excellent job in a timely fashion. This is what great customer service is all about. More

Warranted tire replacement Chad, Service Writer, great professional person. Went above and beyond. Very easy to understand and help me even though I had no paperwork with m Chad, Service Writer, great professional person. Went above and beyond. Very easy to understand and help me even though I had no paperwork with me. More

Service Department First of all the place was hard for me to find, I was looking for Lone Star Ford, no one bothered to tell me the name had changed, as well as the loca First of all the place was hard for me to find, I was looking for Lone Star Ford, no one bothered to tell me the name had changed, as well as the location. I took my truck in for an oil change and tire rotation, as well as 2 recalls that no one told me about. I advised them to check the tire pressure in each tire. I dropped my truck off at 9:15 am and picked it up at 3:45pm, was advised everything was done. Got home and found out all 4 tires were low, 36 PSI should have been 43 PSI in each, had to take my truck back up there to correct the PSI in each tire. I hope the next time will be much better, I know they are still under construction. More

My Truck They did a awesome job on my truck. They were very professional and polite. They were through in no time. My truck is running perfectly. They did a awesome job on my truck. They were very professional and polite. They were through in no time. My truck is running perfectly. More

Fast and Easy! Great Service close to home and very quick!! Was there for an oil change less than 45 min good job Dogget Ford will recommend this location to all my Great Service close to home and very quick!! Was there for an oil change less than 45 min good job Dogget Ford will recommend this location to all my ford family and friends! More

Seemed concern about the work needed After getting our car in, taking care of the things we came in for, other things was found, but our in and out was very quickly After getting our car in, taking care of the things we came in for, other things was found, but our in and out was very quickly More