Doggett Ford - Service Center

Ac check Brett is awesome. Very responsive as he calls the minute he knows something which I appreciate. He always makes sure I am in the loop Brett is awesome. Very responsive as he calls the minute he knows something which I appreciate. He always makes sure I am in the loop More

Continued Excellant Service Continue to provide excellent and timely service. To date each time I have taken one of my vehicles for service the work has been completed in the tim Continue to provide excellent and timely service. To date each time I have taken one of my vehicles for service the work has been completed in the timeframe promised. More

Chad an latanya service pros I have dealt with lone star Ford which is now doggett for at least the last 25 yrs but have never had the service that I have had in the service dept I have dealt with lone star Ford which is now doggett for at least the last 25 yrs but have never had the service that I have had in the service dept has I have had in the past 3 yrs with Chad an latanya plus the service manager mark wheeler I wish h everyone was like these 3 people. More

Quick and stress free. Took car in for oil change,service was done in a timely manner.Mr.Gooch was friendly and courteous. Very knowledgeable of my cars workings. Took car in for oil change,service was done in a timely manner.Mr.Gooch was friendly and courteous. Very knowledgeable of my cars workings. More

Chad was great with helping me with my needs and explain the Great customer service and I think his name was Harry in the service department took care of my brakes and turned my rotors. Harry explained to me wha Great customer service and I think his name was Harry in the service department took care of my brakes and turned my rotors. Harry explained to me what another issue I have, which was very helpful and plan to set an appointment. Very friendly More

Oil Change Doggett is new and currently housed in temporary quarters but they still provided great customer service. I could have taken my business to another F Doggett is new and currently housed in temporary quarters but they still provided great customer service. I could have taken my business to another Ford dealer but I didn't. I was a Lone Star customer and hope to stay a Doggett customer. More

Brand new and got damage Didn’t even have the truck 500 miles and had road debris go thru the EGR radiator. Service advisor suggested I claim it on insurance, but I decided Didn’t even have the truck 500 miles and had road debris go thru the EGR radiator. Service advisor suggested I claim it on insurance, but I decided to pay out of pocket instead. Wished it was warranted, but He still worked with me and gave me a discounted rate and cost on the new radiator. Even got a service loaner for free. He did everything he could to make me happy. Job was done in 2 days and I was rolling again. Nice to have them take good care of their customers and do everything they can to make you happy. More

Timely! Great fast service, Doggett Ford always meets and exceeds my expectations. Great customer service from the moment I arrived all the way to getting in Great fast service, Doggett Ford always meets and exceeds my expectations. Great customer service from the moment I arrived all the way to getting in my car to go home. Thank you Doggett Ford! More

Navigation Update Problem Dealership indicated they needed to order a "part" to update my navigation maps. They left me a phone message later on that the "part" was not availa Dealership indicated they needed to order a "part" to update my navigation maps. They left me a phone message later on that the "part" was not available but if something changed they would call me. I called back and asked "when" was it estimated for the part to be available. I have received no reply. So what am I to do? I went to the owner.ford.com site and sent in a question but it was routed to HERE who said they could not help me. But the dealer could help me. SO HELP!!! More

Technicians need help!! My vehicle was there for service and warranty issues. The issues were resolved, but it bothered me that once I picked up my vehicle, it was dirtier t My vehicle was there for service and warranty issues. The issues were resolved, but it bothered me that once I picked up my vehicle, it was dirtier that when I left it. Greece prints on the white bumper, hood, on a clean hat that I had in center console had oil stains. White dusty foot prints all over the inside on the black carpet and the black rubber mats . Worse part was a scratch on the silver grille ( it looks like he set his tools right over the grille. Over all,,, it looks like my service was done on the back alleyway of an unpaved road. Thank you. More