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Doggett Ford - Service Center

Houston, TX

4.4
205 Reviews
Call Service Center (281) 801-8829

205 Reviews of Doggett Ford - Service Center

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January 06, 2025

There is something wrong with the Service Department. In the last year, I have brought my 2022 F150 Truck in for a check on erratic boom sounds when I start the truck, no response when I try to choose th More

by nrf58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy
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Jan 08, 2025 -

Doggett Ford responded

It's concerning to hear about the issues you've experienced with your truck and our Service Department. We strive for thorough diagnostics, so it's disappointing that we've fallen short here. Please reach out at your convenience; we'd like to address these concerns and ensure a proper resolution for you. Thank you, Tiffany Haynes - Customer Relations Manager - 281-878-4239

September 19, 2024

Mr Rick greetd me at my car and gave me Excellent service He is the best More

by tammyburnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Rick
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Sep 19, 2024 -

Doggett Ford responded

We are glad to hear that Rick provided attentive service. Thanks for choosing Doggett Ford of Houston. See you next time!

July 31, 2024

Rick was the best service advisor I have come across in 30 years. Most importantly he listens … is professional…. gets things done right without fuss….. and is very respectful of the customer’s time. More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick - Service Advisor
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Aug 01, 2024 -

Doggett Ford responded

Maria, we're delighted to hear that Rick provided such exceptional service at Doggett Ford of Houston. Thank you for sharing your experience!

March 24, 2024

Doggett Ford met all expectations during my last service visit with my F150 for transmission issues. More

by Terrynealhughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Service Advisor
Report | Print
Mar 25, 2024 -

Doggett Ford responded

Thank you for this 5-star review of Doggett Ford of Houston! Safe travels in your Ford F150!

January 03, 2024

Haley Hudson saved the day for your service department. She was knowledgeable and handled all my concerns. More

by Geoff Armstrong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Hudson
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Jan 03, 2024 -

Doggett Ford responded

Geoff, we're delighted to know that Haley was able to assist you with your concerns at Doggett Ford of Houston. Thanks for the positive feedback!

November 16, 2023

The dealership is very informative, works with time and staff are very courteous. Great job More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Rawlings
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Nov 16, 2023 -

Doggett Ford responded

We are glad to hear that our team provided excellent service. Thank you for choosing Doggett Ford of Houston, Peter!

November 05, 2023

The service was great, I was very pleased with the service advisor, Haley Hudson, she was there from start to finish … More

by SIRCUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Report | Print
Nov 06, 2023 -

Doggett Ford responded

We're glad to know you had a great experience with Haley and our team at Doggett Ford of Houston. Thanks for sharing your feedback! We hope to see you down the road for any future servicing needs!

Nov 06, 2023 -

SIRCUT responded

Received, thanks …

October 31, 2023

My experience with Gwendolyn was excellent she kept me informed on every step my car was going until service was finished. More

by Jnuscanga2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gwendolyn
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Nov 01, 2023 -

Doggett Ford responded

We're delighted to know that Gwendolyn provided excellent service and kept you well-informed throughout the process at Doggett Ford of Houston. Thanks for sharing your experience!

October 12, 2023

they provide excellent service and i am very happy because they call me right away about my truck More

by Raptor47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley
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Oct 12, 2023 -

Doggett Ford responded

Thank you for taking the time to share! We are thrilled to hear that you had such a successful service experience working with the Doggett Ford of Houston team. Drive safely, and we hope to see you back again down the road!

October 03, 2023

Alan handled my service requirements with courtesy and efficiency. I was very pleased with my experience at Doggett. More

by mitchellbavidge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Report | Print
Oct 03, 2023 -

Doggett Ford responded

Mitchell, we're glad to know Alan was able to assist you efficiently and courteously at Doggett Ford of Houston. Thanks for sharing your positive experience!

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