Doggett Ford
Houston, TX
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Mr. Craig Jones was AWESOME!!! Craig was so patient with me & never made me feel like he was just trying to get me to buy something. He made me feel like what I got out of the deal Craig was so patient with me & never made me feel like he was just trying to get me to buy something. He made me feel like what I got out of the deal was the most important. He never lost his patience & made sure I had EVERYTHING I needed. I can't wait until someone I know needs a car so I can send them directly to Craig. This guy did an A+ job. A+ customer service. I will buy from Craig again. More
AWESOME SALESMAN Craig Jones and his assistant was very well organized, great customer service and knew their job. I will recommend them both and send clients. E. Craig Jones and his assistant was very well organized, great customer service and knew their job. I will recommend them both and send clients. E. Stafford More
Elton Miles was great. Elton was great, he helped me find something nice. He was also very patient with me even when I got upset. I will send buyers. Elton was great, he helped me find something nice. He was also very patient with me even when I got upset. I will send buyers. More
Really nice The lady Jackie good Person good service explain and show everything I need . it was a easy buy easy trade if I know of someone that is looking for The lady Jackie good Person good service explain and show everything I need . it was a easy buy easy trade if I know of someone that is looking for cars I will sented them to her. More
Great sales person. Not so great of a service department Jack our Sales Lady was extremely organized friendly and knew her stuff. She is a pro. Jason Mosely was also Johnny on the spot withocating 2 Raptors Jack our Sales Lady was extremely organized friendly and knew her stuff. She is a pro. Jason Mosely was also Johnny on the spot withocating 2 Raptors for me and making it happen very painlessly. Unfortunately her Sales boss Victor thought it would be necessary to text her while she was doing our new product demos. When I say demos I mean I bought 2 Ford Raptors and for some reason that wasn’t enough to keep her boss from pinging her for the entire time of our demo. She finally had to obey and she never came back. Her sales boss Victor did but it was obvious he couldn’t have cared less. We also encountered a bad experience with the service department. One of the Raptors has a bad speaker. When we called to setup a service appointment the advisor didn’t think to try and trouble shoot or figure out what the issue was with the vehicle. So when we dropped off the vehicle the service advisor called us back to tell us that they didn’t not have the part and it would be around 2 weeks to get the part. So we came back to pickup our Raptor and the service department could not locate our truck keys. We understand the dealership is new and it will be successful due to the owner Leslie Doggett’s reputation. More
Quality Service I always receive good service and customers are treated well, even when it’s obvious that it’s a busy time. I always inspect the work or service that’ I always receive good service and customers are treated well, even when it’s obvious that it’s a busy time. I always inspect the work or service that’s been done. The Techs always do a thorough job. More
Relaxed, smooth, and helpful I was helped by Alex stungis a fellow veteran and was a very great experience, he was very helpful and relaxed and made everything happen very smoothl I was helped by Alex stungis a fellow veteran and was a very great experience, he was very helpful and relaxed and made everything happen very smoothly, I love the truck I bought from there and I would highly recommend this place and this dealer. More
Quick, personal, helpful Alex was a great person and helped us purchase our 1st dream car! Gave, us, coffee, a ride, a full tank and assistance with all the paper work!!! Th Alex was a great person and helped us purchase our 1st dream car! Gave, us, coffee, a ride, a full tank and assistance with all the paper work!!! Thank you a lot! More
No pressure & worry free The appointment for service was so easy. Stephen set it up for us. He is very professional. No waiting. Job well done. We will tell our friends about The appointment for service was so easy. Stephen set it up for us. He is very professional. No waiting. Job well done. We will tell our friends about Doggett. More
Great job I had a wonderful experience at Doggett Ford. Ervin was helpful and helped me find the right car for me. Will be recommending Doggett to my friends an I had a wonderful experience at Doggett Ford. Ervin was helpful and helped me find the right car for me. Will be recommending Doggett to my friends and family! More