Doggett Ford

It was a great experience at Loan Star Ford. I called in from out of state, hoping to get a vehicle lined up before I move down to Houston. Without meeting me in person, Tarik showed trust in me, and went from out of state, hoping to get a vehicle lined up before I move down to Houston. Without meeting me in person, Tarik showed trust in me, and went out his way to have the exact vehicle I wanted in the dealership, waiting for me when I arrived at Houston. The whole crew at Loan Star Ford were very friendly and helpful. We were very satisfied with our purchase there. More

Robert R, was the only reason I drove all the way to Loan Star Ford. I had a down payment on another truck at another dealership. After talking to Robert online and on the phone I drove out. He wanted to mak Star Ford. I had a down payment on another truck at another dealership. After talking to Robert online and on the phone I drove out. He wanted to make a sale and was very helpful. The truck I looked at was the same truck as Auto Nation that I put a deposit on. Robert was the difference, very nice person and did everything to make us happy and satisfied. I would refer my friends to this salesman, we are very happy and didn't walk away feeling bad about anything. More

Everyone one was really great and we had great service from everyone. I truly will recommend this dealership to my family and friends. I have never been to a dealership that friendly. from everyone. I truly will recommend this dealership to my family and friends. I have never been to a dealership that friendly. More

Everyone at the dealership was very friendly and helpful. Carl was knowledgeable about the vehicle and we were fully informed about our options for add-ons and given instruction where needed. We were satisfi Carl was knowledgeable about the vehicle and we were fully informed about our options for add-ons and given instruction where needed. We were satisfied with our experience and are enjoying the new F150. More

After lots of searching on the internet for the exact vehicle I wanted I found it at Lone Star Ford. They also had the best price. Rudy was patient with me and really listened to my concerns. He even mad vehicle I wanted I found it at Lone Star Ford. They also had the best price. Rudy was patient with me and really listened to my concerns. He even made a 6 hour drive to deliver my Explorer to me. I would without reservation recommend Lone Star Ford. More

I've dealt with several Ford dealerships in my lifetime of owning Ford vehicles - the folks at Lonestar are tops! Thank you all so much! of owning Ford vehicles - the folks at Lonestar are tops! Thank you all so much! More

It was a very satisfactive experience dealing with Javier It was a very satisfactive experience dealing with Javier Medina (the sales person ) And Johnnie Smith (General sales Manager) also at the finan It was a very satisfactive experience dealing with Javier Medina (the sales person ) And Johnnie Smith (General sales Manager) also at the financial department. I am overall very pleased with the service at Lone Star Ford Dealer. thanks to all the staff. Enrique Zubire More

A gentleman personally offered everyone individually a bottle of water while waiting in the waiting room. The lady in the cashier's office could not find a record of my purchase at Lone Star Ford or the s bottle of water while waiting in the waiting room. The lady in the cashier's office could not find a record of my purchase at Lone Star Ford or the service transaction history of the vehicle with Lone Star. The lost records was no surprise because the paperwork is always lost or misplaced or rarely supplied when checking out. However, the cashier reactivated my Loyal Customer account and charged the reduced price for the oil change as negotiated at time of purchase. I did lose the credit that was on my account. I will now have to provide copies of the credit to the cashier in hopes of having the credit reinstated on my next visit. More

Lone star personnel was kind and friendly, no hassle, no fuss. large selection of trucks and cars. will do business with lone star again. thank you fuss. large selection of trucks and cars. will do business with lone star again. thank you More

Researched on line for several months, and found the vehicle I was looking for and a clear price on Lone Star Ford's website. Met with Luis Pastor and showed him the numbers I had researched. He was a vehicle I was looking for and a clear price on Lone Star Ford's website. Met with Luis Pastor and showed him the numbers I had researched. He was able to minimize the back and forth with the sales manager, so this was really a pleasant experience. Fair price for my trade, and great price on the new Ford! Then finance was painless, and I had the pleasure to meet Emma Jones. She was the customer care/delivery specialist and did a fantastic job explaining the vehicle and making sure I was completely satisfied with my experience at Lone Star. Trade was paid off quickly, and tags/title were done in a week. Went back to pick up tags and was warmly greeted by Luis and Emma. This is a dealership that wants your business and makes you feel it! Every concern is made to make sure the customer is happy and will recommend Lone Star to friends/family. More