Doggett Ford
Houston, TX
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Great Service Ren worked with me for over a week and helped me get exactly what I was looking for. He never pushed and got me into the F150 that I really wanted. In Ren worked with me for over a week and helped me get exactly what I was looking for. He never pushed and got me into the F150 that I really wanted. In addition, Darrin in finance was friendly and provided great information throughout the paperwork process. More
Felipe Rodriguez-King Ranch Javier Medina was as patient as helpful...I had been looking for the right vehicle, model, color and price... I found the right, everything... Thank y Javier Medina was as patient as helpful...I had been looking for the right vehicle, model, color and price... I found the right, everything... Thank you, Javier Medina (sales consultant)..! Thank you Libo Gutierrez (F&I Manager)..!! More
Vehicle Service Just had my 2001 Ford F150 Pickup serviced - oil changed & state inspection. Have taken my pickup to Long Star since I purchased it there. Never hav Just had my 2001 Ford F150 Pickup serviced - oil changed & state inspection. Have taken my pickup to Long Star since I purchased it there. Never have any problems...Thank you... More
Used Car Purchase I was able to purchase a great vehicle, at a great price, with great service. Thank you, D'Juan for all of your assistance throughout the process. I was able to purchase a great vehicle, at a great price, with great service. Thank you, D'Juan for all of your assistance throughout the process. More
New Car Purchase I had the best experience purchasing a new car. I was there maybe 2 hours at the most. My Sales Consultant, Zerrick Butler, had very good Customer S I had the best experience purchasing a new car. I was there maybe 2 hours at the most. My Sales Consultant, Zerrick Butler, had very good Customer Service and the Finance Manager, Libo Gutierrez, was very pleasant and did fast and satisfactory work. Great job and great team at Lone Star Ford!!! More
Service When in for an oil change and tire rotation. Everything went fine and the service writer did his job correctly. Would take my truck there again. Going When in for an oil change and tire rotation. Everything went fine and the service writer did his job correctly. Would take my truck there again. Going back in for some brake work More
New vehicle purchase Had the BEST experience ever buying a car, I was there maybe 60 min, from beginning to end. Darrin in finance made the process fast and FUN yes i said Had the BEST experience ever buying a car, I was there maybe 60 min, from beginning to end. Darrin in finance made the process fast and FUN yes i said FUN.....great job I will be back back soon! More
Service I like the appointment scheduler website it was easy to use and I was able to get a same day appointment they took less then a hr to change my oil I like the appointment scheduler website it was easy to use and I was able to get a same day appointment they took less then a hr to change my oil More
Scamming Dealers ship.I bought a ford edge 2013 but the rear I bought a ford edge 2013 but the rearview cameras went completely out after few weeks buying this ford edge. I called Brett (guy working at the front I bought a ford edge 2013 but the rearview cameras went completely out after few weeks buying this ford edge. I called Brett (guy working at the front desk) and he told me to bring it in and it would be taken care of. The following day after my call I arrive to the dealership with my problem with the vehicle that was purchased here. Long story short, I spoke with the dealer's mechanic, "Jose", but was told that it'd cost close to $900 to fix. I explained that my vehicle had extended warranty (extended warranty as they explained was that I would never have to worry about any malfunctions from the vehicle). I went back inside to talk to the financial guy, Darrel, and said that my insurance covered other things except the things that were all wrong with my vehicle... this is very upsetting and frustrating knowing this scamming company are willing to tell you anything and convince your way to purchase a vehicle just to make their sale. DO NOT TRUST THEIR WORDS, AS THEY ARE SHARKS WAITING FOR BAIT. More
Hospitable, cordial, professional, bought last two cars here From the sales management crew down to the porters, I have nothing but raves about the treatment I receive from Lone Star Ford. They are the bomb! Too From the sales management crew down to the porters, I have nothing but raves about the treatment I receive from Lone Star Ford. They are the bomb! Took my mustang in for oil change and tire rotation, and was greeted with a smile. Cochise wrote me up and got me started, met the man doing the maintenance and a couple other people in service, all were very pleasant and professional, even my salesman Mose came up and said Hi!, as did Woody. What a crew. Do not hesitate recommending this dealership to all my friends. Nobody there was without a smile. Thank you Lone Star Ford! More