Doggett Ford
Houston, TX
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Bad to worst I went for my oil change from Ford but they did not valid my $12.99 oil change due to they changed their name. The manager was upset and gave me attit I went for my oil change from Ford but they did not valid my $12.99 oil change due to they changed their name. The manager was upset and gave me attitude about me not wanting to do any other services, and I had to let them know my vehicle was outside and was done. The manager had left and did not notify the service checkout my vehicle was ready. I was waiting for over 3 hours when their was no waiting line. More
Helped on first time buyer Very supportive and helped me with getting a car i needed at the price I needed. The team was very helpful and made everything clear. The whole team Very supportive and helped me with getting a car i needed at the price I needed. The team was very helpful and made everything clear. The whole team was friendly. More
oil change i was disappointed there were no service rewards allowed to be rolled over from lone star accounts. i never received a letter of change either. this i was disappointed there were no service rewards allowed to be rolled over from lone star accounts. i never received a letter of change either. this is the firs email received. More
No notification of Service Agreement Change Doggett is no longer honoring Lone Star's service agreements and gave no prior notification. I drove 30 miles to get there and no one bothered to try Doggett is no longer honoring Lone Star's service agreements and gave no prior notification. I drove 30 miles to get there and no one bothered to try to make things right. I have no reason to return, I have a Ford dealership 1 mile from home. I can pay full price for an oil change closer to home. Thanks. More
AWSOME EXPERIENCE ! My wife and our 19 yr son came across Doggett Ford and decided to give them a chance . We are so glad we did , theirs always a myth around car buyin My wife and our 19 yr son came across Doggett Ford and decided to give them a chance . We are so glad we did , theirs always a myth around car buying experience , let me say 1 thing a myth it is ! from the time we where greeted at the door to finance to delivery seamless and fun . We never have felt so much at home with every one that works their , we ha da chance to meet the GSM and service director they where pleasant More
Great service. I had gone to get my a.c. fixed two weeks before I went to get my oil changed. When I got there for my oil change my hood would not open. With no prob I had gone to get my a.c. fixed two weeks before I went to get my oil changed. When I got there for my oil change my hood would not open. With no problems the saw they forgot to hook up my cable to the release lever and they fixed it and with very little wait time. More
Oil Change Since buying previous ford pickups from Lone Star Ford my oil changes rewards had been honored but after driving in and getting my oil change this t Since buying previous ford pickups from Lone Star Ford my oil changes rewards had been honored but after driving in and getting my oil change this time and upon paying the bill found that it is no longer honored. I had not been notified of the change and not sure that I will return. More
Crap Crap Bought my truck when it use to be Planet Ford in 2014. No one bothered to tell me they will not honor the 11.99 oil change package any longer nor will Bought my truck when it use to be Planet Ford in 2014. No one bothered to tell me they will not honor the 11.99 oil change package any longer nor will any of my service points be transferred to new company... More
Forgot the oil cap on my mustang, They fixed it and promised reimbursement but it did not happen and they won't return my call after 3 voice message. on my mustang, They fixed it and promised reimbursement but it did not happen and they won't return my call after 3 voice message. More
Purchase of new F150 Found the truck and they would deal. So, I am now driving a new F150, King Ranch. I completed the paperwork and picked it up the next day Found the truck and they would deal. So, I am now driving a new F150, King Ranch. I completed the paperwork and picked it up the next day More