Doggett Ford
Houston, TX
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??? Oil change I was not told that my car was ready,. I saw my car outside about 40 minutes earlier. So finally I went to ask what's the status I was not told that my car was ready,. I saw my car outside about 40 minutes earlier. So finally I went to ask what's the status More
Great people From the first contact, everyone was professional. Carl Chudy listened to our request and worked quickly to find the truck we wanted. Amy was very hel From the first contact, everyone was professional. Carl Chudy listened to our request and worked quickly to find the truck we wanted. Amy was very helpful with the additional products we needed. Louis was great, I can't remember all the names of the other people that were involved. The financial gentleman was very helpful and the other salesman that gave us a tour of the truck was patient and informative. We never felt pressured or rushed. More
Best Sales Experience Ever Louis Whitecotton, new car manager, was professional and very helpful. Ruben Mendoza, used car manager, was informative and explained the appraisal Louis Whitecotton, new car manager, was professional and very helpful. Ruben Mendoza, used car manager, was informative and explained the appraisal process. Javier Medina, sales person, was knowledgeable and totally committed to making me happy. More
YOUR HONOR! AND WORD! 1st, no notification of sale of lonestar. 2nd if you can't honor previous aggreements, then what good are you???? going elswere for my service! RJ 1st, no notification of sale of lonestar. 2nd if you can't honor previous aggreements, then what good are you???? going elswere for my service! RJ More
Amazing! Went in for a state inspection and thought it was going to take a while to get done I was in and out quickly. The advisor was friendly and informative Went in for a state inspection and thought it was going to take a while to get done I was in and out quickly. The advisor was friendly and informative. More
Rattle noise in cab of new F250 Service did not take care of my problem. They only created more issues. Poor craftsmanship and problems are visual to the eye. Empty promises were to Service did not take care of my problem. They only created more issues. Poor craftsmanship and problems are visual to the eye. Empty promises were told to me on fixing my problem. I will never buy from LONESTAR/ DOGGITT AGAIN More
Oil Change perk not honored. When I purchased my new truck, I was to receive $11.99 oil changes for as long as I owned my truck. Doggett wouldn't honor it. Probably will not pur When I purchased my new truck, I was to receive $11.99 oil changes for as long as I owned my truck. Doggett wouldn't honor it. Probably will not purchase another vehicle from them. More
They charged me $580 to replace my spark plugs. They told me it cost so much because they had to remove the air filter to reach the spark plugs like come on man that takes like 2 mins.. plus spark p They told me it cost so much because they had to remove the air filter to reach the spark plugs like come on man that takes like 2 mins.. plus spark plugs sell for like 8 bucks each. I understand they also charge for service but come on $580 for a simple job.. they ripped me off. More
Great job The staff was very helpful, timely, friendly, and helped us to get into the vehicle we wanted at a reasonable price. God bless this dealership and it' The staff was very helpful, timely, friendly, and helped us to get into the vehicle we wanted at a reasonable price. God bless this dealership and it's staff. Thank you all very much. More
Service Knowledgeable service department, updates during work progress. Appreciate being kept informed. No extras done without prior approval. My family deal Knowledgeable service department, updates during work progress. Appreciate being kept informed. No extras done without prior approval. My family dealer for a number of years More